Owner Edward is a fantastic businessman! Vincent, Mr. Edward’s assistant is also excellent! Both individuals are polite, friendly, kind, informative, patient, very knowledgeable and professional. I have recommended to my family and friends about this particular U-Haul location. I will definitely return to this location if and when need be. Thank you! Sincerely , Cynthia G Rodriguez
cynthia r
Customer Reviews for Keep It Moving
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great experience start to finish with the gentleman running the place, to the condition of the truck and the drop off process on the app was super easy. I would definitely rent from here again.
Roberto MTo have a lift on trucks will help us with lower back problems
Karla PVery courteous, professional and quick.
Bertha HGentleman at puck up location was very professional and knowledgeable.
MICHAEL BHr was very, very helpful. He even double checked everything on our contract to make sure everything was correct!!
Genaro CMileage I was charged for doesn’t seem right. Gas tank had 94 miles to empty, I filled it back when I got to 64 miles. Charged me for 81 miles
ERIC ROwner Edward and Vincent are extremely professional Representatives at this location. I had called prior to going to this location to rent a 10 truck for 5 hours. I had booked the truck till next morning but finished the transfer from my home to the storage unit B4 4:30pm that day. I'm thankful, grateful and humbled that I was able to receive all my needs at hand. Edward went beyond the line of duty in explaining and answering all my questions. Keep up the good work! I will be recommending to all my family members and friends about your customer service and fantastic rates you have here! Stay vigilant. Thank you. Sincerely, Cynthia G Rodriguez 🙏🏼💯
cynthia rEverything was good
Henry ROMG this was the easiest I have ever done. And the Service Rep. was awesome.
Arturo HService was great and they were very informative on how to use the vehicle trailer I rented, very helpful and very professional service! I will definitely recommend this location and I will use them for all my future U-Haul needs!!
Thomas kKeep it moving was awesome! If you have the chance, choose this place to help with your moving needs! I had to cancel my first reservation for an emergency but the owner was nice enough to assist with a bigger truck at no extra cost! Amazing service and easy to use.
Justin OI was double charged for towing rental :(
Amber BGreat location for truck rental! All the equipment we ordered was in the truck, easy to access for self pick up. Also easy to get in parking lot. Would definitely recommend! Thank you for helping with our move.
Karen FNo one was available at drop off… Call the telephone number and the Chanel said to leave the trailer there… Everything would be taken care of… And it was.
Andrew MUhaul website does nore work. It kept locking me out and delayed my moving schedule. On too of this, the customer service is not helpful at all. Wait time are super long. I would never recommend this headache to anyone. Expected better and was extremely disappointed!!
Graham NThe app and self checkout process is ABSOLUTELY FUCKING HORRIBLE! I will be renting with Penske from now on and forever!
David GThe employee was very nice and made sure I had the appliance dolly I rented ready to put in the truck, the truck was very clean inside and out. I would rent from this location again.
Carl SCheck engine light remaining on, issues with after hour return on the Uhaul app
Juan CExceptional customer service went above and beyond. Complete total opposite of the previous location. Moving is stressful enough we appreciate you making our visit a stress free experience. Thank you!
Tamika TThe Owner/Manager was very helpful and very responsive. He had absolutely great customer service! We will be going here from now on!
ROLAND MShout out to Edward on this location he was amazing ! He made everything quick, simple, and easy :) I did the check in online and it made the process a lot easier. The prices were very affordable and we had a very smooth process getting the vehicle. Overall my boyfriend and I had a very positive experience we would highly recommend this place for a moving truck.
Ursula RThe gentleman/owner of the location was friendly, efficient, respectful and ready. The truck was clean and in good working order. I can't ask much more from an efficient transaction and smooth operation.
Benjamin SOutstanding customer service! He went above and beyond for me. I very much appreciate his help!
Robert OExcellent customer service.
Yolanda KAwesome thanks
Paula HAbsolutely impressed, this was my first time using U-Haul and the gentleman was very knowledgeable about the products and services U Haul offers, it was my first time using a trailer and he walked me through the entire process and gave me good tips to have a safe journey absolutely will continue to use U haul !
David M