Customer Reviews for Kevins Wheels Tires & Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kevins Wheels Tires & Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Craig C.
Rating:

Perhaps a sign when turning near the intersection. Just to make it a bit more clear for the drop-off location.

Marcelina R.
Rating:

Customer did not leave a comment.

Beth M.
Rating:

You pick ur vehicle up u get charged drop off u get charged. You bring it back early fill the gas up get charged. I reserve you het charged

Brandon C.
Rating:

Drop off location kept changing and had to drive 3 cities over to drop off when I was told the ace hardware in portage Indiana would take it. They refused the drop off at the door and the next town over, the main uhaul number said already had “too many” even though the location told me they could fit it. Had to drive to a dangerous part of Gary indiana to drop off. I will not be using uhaul again and am waiting on a call from uhaul Monday morning to issue my refund as I was told by 2 different reps they would be reaching out to do this

Carlos E.
Rating:

Customer did not leave a comment.

Debbra G.
Rating:

Was suppose to pick up truck in Schererville where I reserved it. Was then told I had to go to Gary. 30 minutes away and in a bad neighborhood. Then wouldn't give me the 20% off.

Kristina A.
Rating:

Customer did not leave a comment.

Kristin B.
Rating:

The building was disgusting. Should be condemned. Dirty, run down, I didn't feel safe.

Fawn M.
Rating:

The dolly we requested was not present , made the move very difficult and customer service was not that helpful

julie K.
Rating:

Customer did not leave a comment.

Pamela B.
Rating:

I rented a U-Haul for one way. I was told that the price I was given was for 4 days. Totally my fault for not actually reading the contract but I assumed that the woman knew what she was talking about. I actually had 2 days and had to rush to unload.

Kenyatta S.
Rating:

I personally cleaned the cab and the rear of the truck and was charged a cleaning fee of 25 dollars.. I emailed the store and got no reply.. Decided to call and got a store manager who was very rude and claimed the truck was dirty

samantha B.
Rating:

Customer did not leave a comment.

Andre C.
Rating:

Customer did not leave a comment.

Theresa B.
Rating:

Customer did not leave a comment.

Peter L.
Rating:

Customer did not leave a comment.

Nichole W.
Rating:

Location

David O.
Rating:

Customer did not leave a comment.

Donna K.
Rating:

I was suppose to pick up my truck at another location and 10 minutes before my pick up i get a call from you guys telling me my truck is not available and i would have to go to another location. I had people here and ready to go for my move and then I had to delay it because I had to go somewhere else to get the truck which was 3 miles father from my original pickup. then I had to pay for the extra 6 miles of travel.I should of been called at least 1-2 hours prior to my pick up.

Farrah D.
Rating:

Customer did not leave a comment.

jeremy W.
Rating:

Not well kept up.

ALLECIA J.
Rating:

Customer did not leave a comment.

Bernard H.
Rating:

Customer did not leave a comment.

Joseph D.
Rating:

Customer did not leave a comment.

Kalani T.
Rating:

Customer did not leave a comment.

Lisa N.
Rating:

Kevin made the whole process super easy. This was my first Uhaul rental experience, including driving that size vehicle. The truck was very clean, easy to navigate. I used the 24/7 pick up /drop off....so simple. Thanks so much.

No reviews have been submitted for this location.

Back
To Top