Customer Reviews for Kingdom Kustom Wheels
(U-Haul Neighborhood Dealer)

76 reviews

2657 W 87th St   Evergreen Park, IL 60805

(708) 422-1744

Location Hours

  • Mon-Sat: 10:15 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(708) 422-1744

2657 W 87th St
Evergreen Park, IL 60805

Services at this Location:

Location Hours

  • Mon-Sat: 10:15 am - 5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent

ERIC W. 
Rating:
1.0

Customer did not leave a comment.

whitney V. 
Rating:
5.0

I am an "old school" person. Downloading apps and all this virtual stuff is not for me. I understand that times are changing but for this to be my first experience with the app and not dealing with people, was a bit challenging and I will not do it again. The young folks can have this 🙄

Rachel H. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

They did a great job! Everyone was extremely friendly and helpful. I was very impressed. I will definitely use them again.

Lynn T. 
Rating:
4.0

Customer did not leave a comment.

Dorinda S. 
Rating:
4.0

Customer did not leave a comment.

Renee R. 
Rating:
5.0

Customer did not leave a comment.

MONICA B. 
Rating:
5.0

Customer did not leave a comment.

TIANNE B. 
Rating:
5.0

Customer did not leave a comment.

WILLIS J. 
Rating:
1.0

I rented truck for a few hours returned truck earlier then my expected time and was charged extra days on my card . Completely unacceptable when i checked my truck in early

Walter A. 
Rating:
5.0

Great customer service

Jeffrey R. 
Rating:
5.0

On uhaul website; the option to drop off at a different location is not clear.

David G. 
Rating:
5.0

The field manager was quite helpful Would highly recommend

Marc F. 
Rating:
1.0

Extremely rude personnel. I had to wait for the lady to finish a personal call (which lasted more then 10 minutes) before assisting me. They even went as far as hollering about how I had to wait. Never again

Alana E. 
Rating:
5.0

The were courteous the equipment was clean and I would recommend a friend I gibe them five stars Mr Antonio Isaac

ANTONIO I. 
Rating:
4.0

No comments

Leavy D. 
Rating:
5.0

Excellent service

RUSSELL B. 
Rating:
5.0

The customer service was excellent.

Fabian C. 
Rating:
3.0

Customer did not leave a comment.

Leila M. 
Rating:
1.0

Have proof of the online reservation without the $14 insurance, upon arrival, representative told my husband the protection was included? She mislead him and fraudulently charged us $14 (insurance) to borrow a $19.95 truck for 30min. Upon calling the location, she proceeded to tell me that it was “done”already and for me to call “uhaul directly”? Filed a claim with BBB, completely unacceptable behavior and deceptive practices.

Terry C. 
Rating:
5.0

The representative was very courteous and professional and helpful even though we didn't have a reservation for a rental she was very helpful in helping us with a situation we had in obtaining a rental truck to transport our belongings

Billy R. 
Rating:
4.0

Customer did not leave a comment.

MARTESE H. 
Rating:
4.0

Have a variety trucks with various sizes

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

Anthony W. 
Rating:
5.0

Customer did not leave a comment.

RUSSELL B. 
Rating:
3.0

The Uhaul representative I spoke with the day before confirmed my order and everything in it. When I arrived at the agreed time, she had not shown up for work yet. About half hour went by and another gentleman who was very kind stepped in and helped me. They did not have either of the correct dollies I had rented. They did supply me with a 3rd option. Since it was the only one, I took it. The gentleman was very helpful. I was on my way 50 minutes after my scheduled time to meet the Uhaul rep. Whom by my leaving still had not arrived for work.

Hilary L. 
Rating:
5.0

Customer did not leave a comment.

Latrice B. 
Rating:
5.0

Customer did not leave a comment.

Tristan A. 
Rating:
5.0

Customer did not leave a comment.

RUSSELL B. 
Rating:
5.0

Customer did not leave a comment.

ARISTEAD S. 
Rating:
2.0

Customer did not leave a comment.

Shanice W. 
Rating:
4.0

The workers at the pick up location were phenomenal. Because of corporate canceling my pick up, it took them a very long time to find it again. They also had to make phone calls to their U-Haul rep. U-Haul corporate cost me an hour that day getting this equipment. U-Haul corporate is the problem.

Sarah J. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
5.0

Customer did not leave a comment.

RUSSELL B. 
Rating:
5.0

Customer did not leave a comment.

ARISTEAD S. 
Rating:
5.0

MAKE SURE THAT THE ORDER OF THE CUSTOMER IS WHAT THE LOCATION OPERATOR IS RECEIVING AT TIME OF CHECK OUT.

JOHN K. 
Rating:
3.0

I wouldn't recommend any UHaul location to anyone. I was charged double the rental rate because I returned the truck 30 minutes passed the 4 hour period. I wouldn't have mind a pro rated charge, but double the amount for 30 minutes is a rip off. I will never use U-Haul again and I will make sure that family and friends won't be ripped off like I was.

Orlando W. 
Rating:
3.0

Customer did not leave a comment.

Brenda H. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY Y. 
Rating:
5.0

Customer did not leave a comment.

Tommy C. 
Rating:
5.0

Very good customer service. Process was fast and easy.

MARK R. 
Rating:
5.0

Clean and friendly

Iris W. 
Rating:
5.0

Customer did not leave a comment.

Russell B. 
Rating:
3.0

Lock on back of truck took a while to open even with the correct combination. Lock wheels were also very difficult to move.

John G. 
Rating:
5.0

Customer did not leave a comment.

Mike E. 
Rating:
5.0

Customer did not leave a comment.

Russell B. 
Rating:
4.0

Customer did not leave a comment.

Denise S. 
Rating:
5.0

Customer did not leave a comment.

Latona T. 
Rating:
5.0

Very helpful, I appreciate that

Tonita J. 
Rating:
5.0

Customer did not leave a comment.

Crystal B. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth W. 
Rating:
5.0

Make Sure the previous customer clean the vehicle before the next rental

ENITRA R. 
Rating:
5.0

Very professional, organized, courteous, and efficient.

Joanne T. 
Rating:
3.0

Customer did not leave a comment.

Daryl T. 
Rating:
5.0

I have nothing to add but to say the service is second to none!!!!

Danny P. 
Rating:
5.0

Customer did not leave a comment.

grace B. 
Rating:
5.0

Customer did not leave a comment.

Perez M. 
Rating:
1.0

The Uhaul was parked on the street in between 2 employees vehicles (it should be parked in the lot and clear of obstacles when picked up), no effort was made to move these vehicles when I picked up the truck and they are not attempting to claim damages against me.

Tyler S. 
Rating:
3.0

The owner needs to be available at pick up and drop off. I should know in advance that I need to use the app to pick up and return the truck prior to showing up. The owner was nice.

Amanda C. 
Rating:
5.0

Customer did not leave a comment.

Consuelo H. 
Rating:
3.0

Customer did not leave a comment.

BOBBY J. 
Rating:
4.0

Customer did not leave a comment.

ARISTEAD S. 
Rating:
5.0

The service was excellent especially since I was a walk-in customer. I had problems connecting to the website and took a chance going to the location. Each of the gentlemen who worked with me were extremely polite. I would definitely recommend this location to others.

Geraldine T. 
Rating:
5.0

Excellent and prompt service; very clean, organized and friendly. Will go there again and will recommend. Best kept secret!

Angela T. 
Rating:
5.0

Customer did not leave a comment.

Lindsey W. 
Rating:
4.0

They were very helpful after the worst first Uhaul experience possible. What can be improved is making sure the truck is actually at the location promised so you're not running to three locations because they kept double booking you.

Melissa A. 
Rating:
5.0

Nothing,

Barbara B. 
Rating:
2.0

I reserved pickup for 1:30, the gentleman at the location didn't arrive until 2:10, then I had to wait 15 more minutes due to him not being able to log on. I would not return to this location.

Shannon B. 
Rating:
5.0

The UHaul program that the person finishing my order had to use was very slow. Perhaps something was going on with the internet? Otherwise everything was fine.

Angela P. 
Rating:
5.0

Customer did not leave a comment.

chantel S. 
Rating:
5.0

Customer did not leave a comment.

Felicia W. 
Rating:
4.0

I only have one complaint I needed a dolly and a hand truck they were not available at this location tried another location from 87th and Ashland they do not have any any either so I had to go out and purchase a hand truck and the dolly that cost me 80 extra dollars this is my only complaint

Lehman M. 
Rating:
5.0

Customer did not leave a comment.

Darlena W. 
Rating:
5.0

Customer did not leave a comment.

Derrick J. 
No reviews have been submitted for this location.

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