This wasn't my original requested pick-up location and more than 50 miles away from my requested location. The person never gave me a copy of my contract and I didn't know how much to fill up the gas nor did I know the original milage. Also, the dolly rentals were removed from my initial reservation.Jovanni V.
Customer Reviews for Kings Tires & Wheel
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.SHERRY K.
I ordered some furniture pads with my reservations. The furniture pads were missing. Very disappointed.Thomas B.
I think the personal should be available when calling in about rentals and not be told tocall back tomorrow that the u haul personal are gone for the dayEDWARD G.
Was completely unorganized did not have the equipment I asked for. Just handed me keys and said to pick a truck. The gas was on E and didn't have me sign a contract so I got a call halfway through my move and had to do one over the phone. Just got my final pay and got over charged for miles got over charged for gas would not ever recommend this location to anyone and will not be using uhual again if my charges are not fixed.KYLE THOMAS R.
Cust. service rep. at Kings was awesome. He helped me all the way thru the rental process, even stayed late to finish up w my rental. THANK YOU SIR.Kendall C.
Better customer service skills are needed at this locationKevin C.
Guys were friendly but busy. I turned in my keys a day early and told I didn't have to wait, they'd check it in. I had to call the next day when my truck still hadn't been checked in. They were very friendly when I called and took care of it right awayMichael R.
person didn't show up until after 9am and I had an 8:00am pick up. Cost me a lot of money and turned a 12 hour work day into a 15 work day. Plus the young man had a bad attitude. Will never go to this location again. EVERrobert F.