Customer Reviews for Kiwi Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Kiwi Rentals

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William M. on

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Gentleman was very helpful but the lady at the desk was very rude

Ian M. on

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Staff were rude and asked personal questions about relationship and made girlfriend cry

Scott H. on

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Customer did not leave a comment.

TINA G. on

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Gentleman was slow about entering information into the computer system. He had start over twice. Inside the facility it was very hot.

cindy B. on

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Customer did not leave a comment.

Vince A. on

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Staff was great to work with on my return. I am considering bring my motorcycle here for service.

Tammy Q. on

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I was kindly greeted when I arrived by a very nice lady with a New Zealand accent. Clean location. Truck was clean and ready for use.

Valerie C. on

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You could improve by making sure the truck is clean and not filled with roaches and ensuring the customer that it was clean so they didn’t have to check before leaving with it. Also, the attitude of both workers was highly inappropriate and rude. Yelling in my face “it’s not my problem” about the roaches and accusing me of planting them there, absolutely horrid. I will never return here and am calling the health department on them for the roaches.

JOHN CHESLEY A. on

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Loved meeting the owner from New Zealand! She was so pleasant and helpful. Would rent again here

Robert K. on

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The couple there was incredibly welcoming and nice. Will go back there for any rental needs.

Jeffrey S. on

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Great Customer Service. Extremely knowledgeable and friendly people

JEFF R. on

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Customer did not leave a comment.

THOMAS R. on

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Great customer service!

Becki B. on

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Staff was so nice to my Mom, even loaning us some cushions, sweet people. Will come back to rent a Harley after I get the motorcycle license.

Randell N. on

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Customer did not leave a comment.

Brian L. on

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Outstanding Customer Service

gary P. on

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Customer did not leave a comment.

Ryan E. on

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Josh D. on

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Deanna A. on

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Charged me for fuel and cleaning, when I fueled the truck up to the level it was at pick up and the cab was dirty at pickup and I did not realize I would be charged for the dirty truck seeing it was like that at pickup. The lady running this location was rude.

John S. on

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Customer did not leave a comment.

rose T. on

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Nothing ,everything went fine

JAMES Z. on

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Clair and Nick are an outstand pair of U Haul ambassadors. Their location is clean. They are Proffesional and organized. We would recommend this location to anyone.

Jerome V. on

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Customer did not leave a comment.

Elaine M. on

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Earlier hours on weekend

Mike S. on

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This was the first time I'd scheduled a rental through the website/app. It was a little disconcerting at first not even seeing a U Haul representative (the door was locked when we got there), but the pickup and return process went without a hitch. I enjoyed the process, actually, and will use it again.

CHENITA B. on

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Customer service was excellent!

shaniqua A. on

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Rented from 2-4 they were closed by 3:50 I was charged from 2-6

Lorenzo B. on

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Charge customers 1 time not 4

JACOBUS V. on

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Customer did not leave a comment.