Truck was not available at the location in Hickman, Ky. I was sent to Fulton, Ky to pickup the equipment we reserved. No one called me and informed me of the pickup location change. Now I have to pay more because the equipment wasn't available as reserved in Hickman, Ky. This is wrong and should be corrected.
Customer Reviews for Larrys Ken Tenn Auto
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Larrys Ken Tenn Auto
Nothing.
Customer service was excellent. Larry went above an beyond to take care of all of our moving needs. I wish there were more people like him that worked in customer service.
Customer service was very good. The guy there helped us hook up and made sure everything was ok before we left. Very nice guy
First time returnung to KenTenn. Very friendly and professional. Having to top off gas tank level made easy cuz it's right on the return property. Friendly professional and knowledgeable.!!!
pick-up at Larrys Kenn Tenn Auto in Fulton Ky was fast and easy.
He was so nice and helpful.
Brakes were locked/stuck when I picked the trailer.
Everyone was fantastic
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