Customer did not leave a comment.Mary Jane W.
Customer Reviews for Larrys Ken Tenn Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good customer service, Very easy to deal with.Frederick G.
Customer did not leave a comment.Elaine F.
Friendly, efficient, fast.Edward B.
Quick and Colette service.WILLIE T.
Good location and easy to find. Prompt checkout and turn in.WILLIE T.
Customer did not leave a comment.Jason S.
Customer did not leave a comment.Robert M.
Was scheduled to pickup truck at 7 AM, wasn't ready until 7:40. Truck had damage to driver side,when pointed out to man, he said it had been documented, but didn't tell me the truck dog tracked BAD.Harvey R.
Customer did not leave a comment.Heather K.
Customer did not leave a comment.Diane L.
Customer did not leave a comment.Timothy S.
Customer did not leave a comment.Jackie H.
Everything was good, keep up the good work.Charles M.
Customer did not leave a comment.MARK M.
Customer did not leave a comment.David G.
There was several letters left over the sun visor that most belong to a prior customer.MARK M.
Customer did not leave a comment.PAUL C.
Just frustrated I was charged a 20.00 fee because my husband didn't check in on mobile. He took pics of gas and mileage for records but misunderstood the directions about mi Ike check in. He dropped off keys and the place was closed in a Sunday night not even due until Monday morning and got charged a fee. I think that's a bit ridiculous.TRACI E.
Good group of folksROBERTRAY A.
These folks were absolutely fantasticROBERTRAY A.
Customer did not leave a comment.EARL F.
I selected a different location to pick up, and while there's nothing Larry's can do about that I wasn't very happy to have to drive 30 miles in the fresh ice and snow because UHAUL changed my pick up from the location 2 miles away. Larry's Ken Tenn Auto was very professional and accommodating. They had the uhaul warmed up and running the all the snow scraped off.Lauren B.
Prompt and friendly service and quite affordable. I'll be back.DANIEL P.
Customer did not leave a comment.QUWAN D.
Customer did not leave a comment.THOMAS C.
Customer did not leave a comment.Noah B.
Customer did not leave a comment.MORGAN O.
Customer did not leave a comment.ANDREA B.
Customer did not leave a comment.Paul W.
Great staff at this location.STANLEY J.
Everything was all good.Tracye N.
Customer did not leave a comment.James C.
Had a very bad experience with an online reservation no contact until the night before the rental... (after problems solved) no truck available at the requested location Stayed on hold with your 800 number for 35 minutes never connected to customer service ... Larry's TenKen auto in fulton, Ky worked on your online computer for 30 min. tying to solve rental reservation. Finally, Canceled online reservation an rented a 20 foot truck, which costs more, just to get a truck to make a scheduled move. worst experience with Uhaul over many years and rentalsHAROLD K.
Customer did not leave a comment.JAMES J.
Customer did not leave a comment.Bedford D.
Customer did not leave a comment.BRYAN F.
Customer did not leave a comment.CODY F.
My experience was horrible and the truck was not cleaned when I got it. I got charged a extra day and turned it in clean and a day earlier and they said I couldn't get my money back. They're rude as can be.KAYLA S.
Nice truck . But y'all charge to muchErnest A.
Customer did not leave a comment.Diane. B.
Returned the truck on time and the man gave me the paperwork it had a price on it but he changed me a different and higher price on my bank statements, bad business ,will not use him again.PRESTON P.
Truck was not available at the location in Hickman, Ky. I was sent to Fulton, Ky to pickup the equipment we reserved. No one called me and informed me of the pickup location change. Now I have to pay more because the equipment wasn't available as reserved in Hickman, Ky. This is wrong and should be corrected.FORREST B.
Customer service was excellent. Larry went above an beyond to take care of all of our moving needs. I wish there were more people like him that worked in customer service.Timothy F.
Customer did not leave a comment.ERIC N.
Customer service was very good. The guy there helped us hook up and made sure everything was ok before we left. Very nice guyDaniel F.
Customer did not leave a comment.robert S.
First time returnung to KenTenn. Very friendly and professional. Having to top off gas tank level made easy cuz it's right on the return property. Friendly professional and knowledgeable.!!!Dan C.
Customer did not leave a comment.Buddy M.
Customer did not leave a comment.JERRY Lee W.
Customer did not leave a comment.Doug S.
pick-up at Larrys Kenn Tenn Auto in Fulton Ky was fast and easy.kenneth K.
He was so nice and helpful.Monika B.
Brakes were locked/stuck when I picked the trailer.WILLIAM R.
Customer did not leave a comment.Tim B.
Everyone was fantasticCALEB B.
Customer did not leave a comment.dwayne T.