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jimmy P.
Customer Reviews for Lees Market LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
clerk was nice and receptive, location is a dump
RONALD S.Move dealership. Unprofessional. They had to call rental person and arrange over phone. No help with trailer. Dirty furniture pads. Had to fold and bring pads back in after rental. Terrible experience. Will never rent there again.
gary Z.Overall this was a poor experience!!! When I arrived at the destination they did not have the wardrobe box I preordered. Was told I'd have to go to a store well out of my way. I cancelled the box but my CC still got charged for the box. I was sent to a local market for the trailer and was shorted a blanket. The trailer location was a local market and the person in charge there was to able to provide any assistance. Being short a blanket ended up being ok as I didn't end up needing it. I have used UHaul at least 10 times in the past 40 years and have never received such poor service. As of today I will go elsewhere next time I need to rent equipment!!!
Randall B.I had to sit in a convenience store on the clerks cell phone to make the order. I got the wrong truck and the wrong trailer. These people should not be doing uhaul
Patrick H.Owner was working from home. Had to unload without help and inspection. Also no consideration was given to returning the trailer by less then 1/2 past due time. We drove 1100 miles, unloaded unit and did our best to return on time.
ronald D.When I reserved my equipment UHaul guaranteed Covid19 safety compliance. This drop off was a COVID19 nightmare. It was a party store full of unmasked customers. The clerk was also unmasked & wouldn't come outside to check in the equipment. We found a key drop & videoed the truck to prove it was in the condition in which we rented it. AWFUL EXPERIENCE.
Jack S.