Customer Reviews for Little River Utility Buildings

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Little River Utility Buildings

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Coral E. on

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Make sure truck has proper fluids and is filled so people can actually use the truck for moving. And not have to take it back instantly because of overheating.

Philip A. on

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Maureen M. on

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Nothing because the customer service was exemplary and the equipment was like new condition!!!

Willard N. on

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No one and no information was available when leaving trailer! Would have been helpful to have staff on hand for questions and to assure us that we were leaving equipment in the correct place. And that it was received ingood condition.

William B. on

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Excellent service

sandra C. on

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Keep up the good job your doing

Eric R. on

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Everything with the drop off was fantastic!!!!

Royal G. on

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Kenneth M. on

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EDWIN H. on

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Mitchell G. on

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Jack G. on

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Sarah W. on

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Robert E. on

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Robert E. on

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Loren B. on

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wind shield dirty other wise clean.

Ralph N. on

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Everything went as it should. Truck was clean and ready at the appointed time.

COLLETT D. on

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Michael N. on

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wayne C. on

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Lisa S. on

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This location is awesome to work with. They helped us 3 times in one month for an out of state move. Excellent service !

Steve S. on

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Fantastic service!!!

James G. on

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It was closed and I left the contract in a drop box. This was at 10 am on a Wednesday.

Frank P. on

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Michael L. on

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No help! Mud bog where equipment was at.

Peter M. on

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Actuslly have the truck ready to go.

LAURA S. on

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Louis K. on

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Janet M. on

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Nothing, A-1 service, friendly staff, will recommend to everyone.

DALE B. on

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GEORGE W. on

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James C. on

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David G. on

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The area I had to drive in to load the u-haul was muddy and I had to put my truck in 4 wheel drive to move.

DWIGHT E. on

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All good

Willie B. on

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Juanita C. on

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christopher C. on

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FRED H. on

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Check in was a breeze with an advance reservation. In and out the door in under 10 minutes! An extremely smoothly ran operation overall. It was a pleasure to do business with them, and would not hesitate to use them again.

Michael M. on

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The lady at this location was extremely helpful. It is unfortunate, but it appears that I am going to be charged for dropping the trailer off at a wrong location. No where did I see when I reserved it that I had to carry it back to Elizabeth City. The whole reason I used U-Haul was so I could drop the trailer off at the location closest to my daughter's university. The lady submitted a request to have this looked into for me. She was extremely helpful.

robert M. on

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I can't really say much to improve because everything was perfect!

Stephen R. on

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Michael H. on

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I had a 9:00 reservation for pick-up and arrived at 9:04. There were several employees there but only one that could complete my reservation so I had to wait 15 minutes while she showed another customer some buildings. I believe that the other associates should have been trained in how to finish reservation or at the very least went and finished showing the building to the other customers. Just my 2 cents worth of information. However, everyone was very friendly!

James C. on

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No room for improvement. Went perfect.

James L. on

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Mary Zizzi B. on

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Drop off location was closed. Put my contract in the drop box, parked the trailer, took photos and left a msg at the telephone listed.

Stacy R. on

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William F. on

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This was not the drop off location we signed up for. The original drop off location was not in busines when we arrived. When we called to find out what to do and where to drop off, we were given several options, all at least 30 minutes away. We had to research on our own, and found the location which was only a few miles away. It took a while to do this and was very inconvenient.

Penny M. on

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constance D. on

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When I picked up the truck it was dirty inside so I had to sweep it before I used it and after I used it.

stephanie G. on

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Megan C. on

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Replace trucks more frequently. Better lighting in the parking areas. Incredibly difficult after hours check in system. False charges.

Cheri C. on

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The only issue i have is that we still haven’t received our full refund which was told that we would receive in a few days from that store manager. It’s a month later and we still have not received any payment

WILLIAM D. on

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WILLIAM C. on

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in and out the way it should be

reciee B. on

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Wade M. on

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Ask if customer needs a hand cart for moving heavy items before they leave the office.

Isabel M. on

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rodney G. on

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Uhaul Website is a little cumbersome. Staff a5 location very helpful.

Mitchell G. on

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Russell T. on

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ELBERT B. on

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Gary W. on

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The lady who checked me in was very helpful.

Louis M. on

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Matthew C. on

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The rental process in liklington NC was fantastic. The rep I talked with and dealt with was very nice, incredibly polite, and very helpful throughout the whole process. I would absolutely recommend this location to anyone in the area looking to rent a U-Haul. Thank you so much for the service. It was fantastic!!

Eric G. on

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Amelia J. on

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Bill S. on

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Charles S. on

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Have more blankets for people who wish to protect their furniture

heather D. on

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I called on May 4th to confirm my U-Haul truck pick up time for May 5th at 3 pm. I was told that time was ok. Upon picking up the U-Haul rental the owner was not there. I had to wait over an hour for her to come back to the office. When the owner/manager finally arrived she did not have a dolly that I had requested in advance. I eventually ended up stopping a a secondary location to pick up a dolly. The overall experience was frustrating.

CHRIS S. on

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Joseph B. on

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The lady working was very nice and polite.

Jared F. on

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Denise C. on

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Dave S. on

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JAMES G. on

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Best experience with any U-Haul location I have dealt with. People here were awesome. Will be my goto place next time I need to rent.

David L. on

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Quick check in and check out...very pleased with this experience!