Customer Reviews for Little River Utility Buildings
(U-Haul Neighborhood Dealer)

110 reviews

1403 S Main St   Lillington, NC 27546

(910) 814-0680

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(910) 814-0680

1403 S Main St
Lillington, NC 27546

Services at this Location:

Location Hours

  • Mon-Tue: 9 am - 5 pm
  • Wed: Closed
  • Thur-Fri: 9 am - 5 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

ROBERTO M. 
Rating:
5.0

Customer did not leave a comment.

MARCUS T. 
Rating:
5.0

Customer did not leave a comment.

Ronald C. 
Rating:
5.0

The truck needed service work prior to being rented out.

William W. 
Rating:
5.0

The ladies were very nice

Jeffery M. 
Rating:
5.0

Customer did not leave a comment.

chad S. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Mackenzie T. 
Rating:
5.0

Customer did not leave a comment.

Eric R. 
Rating:
5.0

Customer did not leave a comment.

Matthew W. 
Rating:
5.0

Customer did not leave a comment.

Jon F. 
Rating:
1.0

My location was switched to one that wasn't open on Saturdays had to pick it up a day early. I was quoted 1 day at $39.95 plus mileage was charged 3 units at 39.95 basically $80 extra. Never recommend UHaul to anyone

Martin K. 
Rating:
5.0

Everything was tiddlywinks good.

Harry M. 
Rating:
5.0

Nothing. It was a perfect experience at this location only! Great customer service at this location only.

Ricky C. 
Rating:
5.0

Me.Jessica was very helpful and nice. I will be coming back to this location whenever I need to rent a uhaul.

Bianca D. 
Rating:
4.0

Customer did not leave a comment.

Jeremy D. 
Rating:
5.0

The ladies in the office were very friendly and helpful.

Willie K. 
Rating:
5.0

——

COLLETT D. 
Rating:
5.0

Customer did not leave a comment.

Kyle D. 
Rating:
5.0

Customer did not leave a comment.

perry A. 
Rating:
3.0

Have equipment inside the truck as requested and purchased for rental purposes.

Miranda E. 
Rating:
5.0

Awesome customer service

Wanda F. 
Rating:
5.0

Customer did not leave a comment.

katelyn S. 
Rating:
2.0

No masks being worn by staff. Truck had barely any gas in it. items were in the truck (not ours). It wasn't a great facility

Robert S. 
Rating:
5.0

Friendliest & most helpful UHaul location I have ever rented from! When I went to pick up my trailer, I realized it was to small for what I needed, and they Immediately upsized it to one that would fit my needs w/o question!! Would definitely recommend them without hesitation!!

Michelle A. 
Rating:
5.0

Customer did not leave a comment.

Lineal A. 
Rating:
5.0

Customer did not leave a comment.

Sean O. 
Rating:
3.0

Customer did not leave a comment.

Bradley V. 
Rating:
5.0

The Girls at this location were very Professional , and addressed my every concern Highly Recommend

Frank A. 
Rating:
4.0

Customer did not leave a comment.

James C. 
Rating:
4.0

Customer did not leave a comment.

Ken M. 
Rating:
3.0

Customer did not leave a comment.

Donielle L. 
Rating:
3.0

Customer did not leave a comment.

Greg L. 
Rating:
5.0

Customer did not leave a comment.

DANIEL L. 
Rating:
1.0

Make sure truck has proper fluids and is filled so people can actually use the truck for moving. And not have to take it back instantly because of overheating.

Coral E. 
Rating:
5.0

Customer did not leave a comment.

Philip A. 
Rating:
5.0

Nothing because the customer service was exemplary and the equipment was like new condition!!!

Maureen M. 
Rating:
3.0

No one and no information was available when leaving trailer! Would have been helpful to have staff on hand for questions and to assure us that we were leaving equipment in the correct place. And that it was received ingood condition.

Willard N. 
Rating:
5.0

Excellent service

William B. 
Rating:
5.0

Keep up the good job your doing

sandra C. 
Rating:
5.0

Everything with the drop off was fantastic!!!!

Eric R. 
Rating:
5.0

Customer did not leave a comment.

Royal G. 
Rating:
5.0

Customer did not leave a comment.

Kenneth M. 
Rating:
3.0

Customer did not leave a comment.

EDWIN H. 
Rating:
5.0

Customer did not leave a comment.

Mitchell G. 
Rating:
5.0

Customer did not leave a comment.

Jack G. 
Rating:
5.0

Customer did not leave a comment.

Sarah W. 
Rating:
5.0

Customer did not leave a comment.

Robert E. 
Rating:
5.0

Customer did not leave a comment.

Robert E. 
Rating:
3.0

wind shield dirty other wise clean.

Loren B. 
Rating:
5.0

Everything went as it should. Truck was clean and ready at the appointed time.

Ralph N. 
Rating:
5.0

Customer did not leave a comment.

COLLETT D. 
Rating:
5.0

Customer did not leave a comment.

Michael N. 
Rating:
4.0

Customer did not leave a comment.

wayne C. 
Rating:
5.0

This location is awesome to work with. They helped us 3 times in one month for an out of state move. Excellent service !

Lisa S. 
Rating:
5.0

Fantastic service!!!

Steve S. 
Rating:
3.0

It was closed and I left the contract in a drop box. This was at 10 am on a Wednesday.

James G. 
Rating:
5.0

Customer did not leave a comment.

Frank P. 
Rating:
1.0

No help! Mud bog where equipment was at.

Michael L. 
Rating:
1.0

Actuslly have the truck ready to go.

Peter M. 
Rating:
5.0

Customer did not leave a comment.

LAURA S. 
Rating:
5.0

Customer did not leave a comment.

Louis K. 
Rating:
5.0

Nothing, A-1 service, friendly staff, will recommend to everyone.

Janet M. 
Rating:
3.0

Customer did not leave a comment.

DALE B. 
Rating:
5.0

Customer did not leave a comment.

GEORGE W. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
3.0

The area I had to drive in to load the u-haul was muddy and I had to put my truck in 4 wheel drive to move.

David G. 
Rating:
5.0

All good

DWIGHT E. 
Rating:
5.0

Customer did not leave a comment.

Willie B. 
Rating:
5.0

Customer did not leave a comment.

Juanita C. 
Rating:
5.0

Customer did not leave a comment.

christopher C. 
Rating:
5.0

Check in was a breeze with an advance reservation. In and out the door in under 10 minutes! An extremely smoothly ran operation overall. It was a pleasure to do business with them, and would not hesitate to use them again.

FRED H. 
Rating:
4.0

The lady at this location was extremely helpful. It is unfortunate, but it appears that I am going to be charged for dropping the trailer off at a wrong location. No where did I see when I reserved it that I had to carry it back to Elizabeth City. The whole reason I used U-Haul was so I could drop the trailer off at the location closest to my daughter's university. The lady submitted a request to have this looked into for me. She was extremely helpful.

Michael M. 
Rating:
5.0

I can't really say much to improve because everything was perfect!

robert M. 
Rating:
4.0

Customer did not leave a comment.

Stephen R. 
Rating:
4.0

I had a 9:00 reservation for pick-up and arrived at 9:04. There were several employees there but only one that could complete my reservation so I had to wait 15 minutes while she showed another customer some buildings. I believe that the other associates should have been trained in how to finish reservation or at the very least went and finished showing the building to the other customers. Just my 2 cents worth of information. However, everyone was very friendly!

Michael H. 
Rating:
5.0

No room for improvement. Went perfect.

James C. 
Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
4.0

Drop off location was closed. Put my contract in the drop box, parked the trailer, took photos and left a msg at the telephone listed.

Mary Zizzi B. 
Rating:
3.0

Customer did not leave a comment.

Stacy R. 
Rating:
5.0

This was not the drop off location we signed up for. The original drop off location was not in busines when we arrived. When we called to find out what to do and where to drop off, we were given several options, all at least 30 minutes away. We had to research on our own, and found the location which was only a few miles away. It took a while to do this and was very inconvenient.

William F. 
Rating:
4.0

Customer did not leave a comment.

Penny M. 
Rating:
4.0

When I picked up the truck it was dirty inside so I had to sweep it before I used it and after I used it.

constance D. 
Rating:
5.0

Customer did not leave a comment.

stephanie G. 
Rating:
1.0

Replace trucks more frequently. Better lighting in the parking areas. Incredibly difficult after hours check in system. False charges.

Megan C. 
Rating:
5.0

The only issue i have is that we still haven't received our full refund which was told that we would receive in a few days from that store manager. It's a month later and we still have not received any payment

Cheri C. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM D. 
Rating:
5.0

in and out the way it should be

WILLIAM C. 
Rating:
4.0

Customer did not leave a comment.

reciee B. 
Rating:
5.0

Ask if customer needs a hand cart for moving heavy items before they leave the office.

Wade M. 
Rating:
5.0

Customer did not leave a comment.

Isabel M. 
Rating:
5.0

Uhaul Website is a little cumbersome. Staff a5 location very helpful.

rodney G. 
Rating:
5.0

Customer did not leave a comment.

Mitchell G. 
Rating:
4.0

Customer did not leave a comment.

Russell T. 
Rating:
5.0

Customer did not leave a comment.

ELBERT B. 
Rating:
5.0

The lady who checked me in was very helpful.

Gary W. 
Rating:
5.0

Customer did not leave a comment.

Louis M. 
Rating:
5.0

The rental process in liklington NC was fantastic. The rep I talked with and dealt with was very nice, incredibly polite, and very helpful throughout the whole process. I would absolutely recommend this location to anyone in the area looking to rent a U-Haul. Thank you so much for the service. It was fantastic!!

Matthew C. 
Rating:
5.0

Customer did not leave a comment.

Eric G. 
Rating:
3.0

Customer did not leave a comment.

Amelia J. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Back
To Top