Customer Reviews for Little River Utility Buildings
(U-Haul Neighborhood Dealer)

141 reviews

1403 S Main St   Lillington, NC 27546

(910) 814-0680

Location Hours

  • Mon: Closed
  • Tue: 9 am - 5 pm
  • Wed: 9 am - 3 pm
  • Thur-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(910) 814-0680

1403 S Main St
Lillington, NC 27546

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue: 9 am - 5 pm
  • Wed: 9 am - 3 pm
  • Thur-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Only thing I will mention is personal checked me out but it did not show I returned it on my app. So I went to the place of return and completed the return on my app

Matthew I. 
Rating:
5.0

Customer did not leave a comment.

Vera H. 
Rating:
5.0

Customer did not leave a comment.

Brenda L. 
Rating:
5.0

Customer did not leave a comment.

Faye W. 
Rating:
4.0

Customer did not leave a comment.

Malik S. 
Rating:
4.0

Customer did not leave a comment.

Alexandria L. 
Rating:
5.0

Jessica was very helpful, professional and kind.

Rickey C. 
Rating:
4.0

Customer did not leave a comment.

Marty H. 
Rating:
5.0

Keep doing what you're doing!

JAMES G. 
Rating:
5.0

Customer did not leave a comment.

RAY N. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA L. 
Rating:
5.0

Customer did not leave a comment.

ANNETTE T. 
Rating:
5.0

Customer did not leave a comment.

Steven M. 
Rating:
1.0

We knew this was an un-manned location when we drove to pick up the UHaul - so no surprises there. However, the app to use to check in online was horrible! Uploaded a driver's license and then were asked for a passport, people to contact to verify, etc. It took us almost an hour to check-in with the app (and 30 minutes of that time we were on the phone with a representative who was trying to help us work around whatever the problem was). I made this reservation weeks ago, had verified 5 days before that I was still all set, and then the day before pickup I was told that my reservation was cancelled for some reason (!). Which meant we had to drive 55 minutes EACH WAY to pick up at a different location. Then the dolly and moving blankets were not in the cab as requested (which wasn't a big deal, I picked them up at a location close to my house). UHaul really needs to look into why my reservations was mysteriously cancelled a couple of days before pickup - I had movers scheduled to be at my house early the next morning and this was not something that I had expected to happen.

Jeffrey S. 
Rating:
5.0

Customer did not leave a comment.

Stoney B. 
Rating:
5.0

Customer did not leave a comment.

Ray N. 
Rating:
5.0

Customer did not leave a comment.

marty H. 
Rating:
5.0

Great service . Keep up the good work

Bob E. 
Rating:
5.0

Customer did not leave a comment.

Debbie M. 
Rating:
3.0

Customer did not leave a comment.

Shareka K. 
Rating:
5.0

Great service best U-Haul around!

James M. 
Rating:
5.0

Customer did not leave a comment.

Craig K. 
Rating:
5.0

Customer did not leave a comment.

Tammy F. 
Rating:
5.0

Zilch

WILLIAM K. 
Rating:
5.0

Customer did not leave a comment.

RALPH C. 
Rating:
4.0

Customer did not leave a comment.

William D. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Customer did not leave a comment.

randall K. 
Rating:
5.0

Xxxxx

Collett D. 
Rating:
5.0

Customer did not leave a comment.

Debra F. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY M. 
Rating:
5.0

Customer did not leave a comment.

ROBERTO M. 
Rating:
5.0

Customer did not leave a comment.

MARCUS T. 
Rating:
5.0

Customer did not leave a comment.

Ronald C. 
Rating:
5.0

The truck needed service work prior to being rented out.

William W. 
Rating:
5.0

The ladies were very nice

Jeffery M. 
Rating:
5.0

Customer did not leave a comment.

chad S. 
Rating:
5.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

Mackenzie T. 
Rating:
5.0

Customer did not leave a comment.

Eric R. 
Rating:
5.0

Customer did not leave a comment.

Matthew W. 
Rating:
5.0

Customer did not leave a comment.

Jon F. 
Rating:
1.0

My location was switched to one that wasn't open on Saturdays had to pick it up a day early. I was quoted 1 day at $39.95 plus mileage was charged 3 units at 39.95 basically $80 extra. Never recommend UHaul to anyone

Martin K. 
Rating:
5.0

Everything was tiddlywinks good.

Harry M. 
Rating:
5.0

Nothing. It was a perfect experience at this location only! Great customer service at this location only.

Ricky C. 
Rating:
5.0

Me.Jessica was very helpful and nice. I will be coming back to this location whenever I need to rent a uhaul.

Bianca D. 
Rating:
4.0

Customer did not leave a comment.

Jeremy D. 
Rating:
5.0

The ladies in the office were very friendly and helpful.

Willie K. 
Rating:
5.0

——

COLLETT D. 
Rating:
5.0

Customer did not leave a comment.

Kyle D. 
Rating:
5.0

Customer did not leave a comment.

perry A. 
Rating:
3.0

Have equipment inside the truck as requested and purchased for rental purposes.

Miranda E. 
Rating:
5.0

Awesome customer service

Wanda F. 
Rating:
5.0

Customer did not leave a comment.

katelyn S. 
Rating:
2.0

No masks being worn by staff. Truck had barely any gas in it. items were in the truck (not ours). It wasn't a great facility

Robert S. 
Rating:
5.0

Friendliest & most helpful UHaul location I have ever rented from! When I went to pick up my trailer, I realized it was to small for what I needed, and they Immediately upsized it to one that would fit my needs w/o question!! Would definitely recommend them without hesitation!!

Michelle A. 
Rating:
5.0

Customer did not leave a comment.

Lineal A. 
Rating:
5.0

Customer did not leave a comment.

Sean O. 
Rating:
3.0

Customer did not leave a comment.

Bradley V. 
Rating:
5.0

The Girls at this location were very Professional , and addressed my every concern Highly Recommend

Frank A. 
Rating:
4.0

Customer did not leave a comment.

James C. 
Rating:
4.0

Customer did not leave a comment.

Ken M. 
Rating:
3.0

Customer did not leave a comment.

Donielle L. 
Rating:
3.0

Customer did not leave a comment.

Greg L. 
Rating:
5.0

Customer did not leave a comment.

DANIEL L. 
Rating:
1.0

Make sure truck has proper fluids and is filled so people can actually use the truck for moving. And not have to take it back instantly because of overheating.

Coral E. 
Rating:
5.0

Customer did not leave a comment.

Philip A. 
Rating:
5.0

Nothing because the customer service was exemplary and the equipment was like new condition!!!

Maureen M. 
Rating:
3.0

No one and no information was available when leaving trailer! Would have been helpful to have staff on hand for questions and to assure us that we were leaving equipment in the correct place. And that it was received ingood condition.

Willard N. 
Rating:
5.0

Excellent service

William B. 
Rating:
5.0

Keep up the good job your doing

sandra C. 
Rating:
5.0

Everything with the drop off was fantastic!!!!

Eric R. 
Rating:
5.0

Customer did not leave a comment.

Royal G. 
Rating:
5.0

Customer did not leave a comment.

Kenneth M. 
Rating:
3.0

Customer did not leave a comment.

EDWIN H. 
Rating:
5.0

Customer did not leave a comment.

Mitchell G. 
Rating:
5.0

Customer did not leave a comment.

Jack G. 
Rating:
5.0

Customer did not leave a comment.

Sarah W. 
Rating:
5.0

Customer did not leave a comment.

Robert E. 
Rating:
5.0

Customer did not leave a comment.

Robert E. 
Rating:
3.0

wind shield dirty other wise clean.

Loren B. 
Rating:
5.0

Everything went as it should. Truck was clean and ready at the appointed time.

Ralph N. 
Rating:
5.0

Customer did not leave a comment.

COLLETT D. 
Rating:
5.0

Customer did not leave a comment.

Michael N. 
Rating:
4.0

Customer did not leave a comment.

wayne C. 
Rating:
5.0

This location is awesome to work with. They helped us 3 times in one month for an out of state move. Excellent service !

Lisa S. 
Rating:
5.0

Fantastic service!!!

Steve S. 
Rating:
3.0

It was closed and I left the contract in a drop box. This was at 10 am on a Wednesday.

James G. 
Rating:
5.0

Customer did not leave a comment.

Frank P. 
Rating:
1.0

No help! Mud bog where equipment was at.

Michael L. 
Rating:
1.0

Actuslly have the truck ready to go.

Peter M. 
Rating:
5.0

Customer did not leave a comment.

LAURA S. 
Rating:
5.0

Customer did not leave a comment.

Louis K. 
Rating:
5.0

Nothing, A-1 service, friendly staff, will recommend to everyone.

Janet M. 
Rating:
3.0

Customer did not leave a comment.

DALE B. 
Rating:
5.0

Customer did not leave a comment.

GEORGE W. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
3.0

The area I had to drive in to load the u-haul was muddy and I had to put my truck in 4 wheel drive to move.

David G. 
Rating:
5.0

All good

DWIGHT E. 
Rating:
5.0

Customer did not leave a comment.

Willie B. 
No reviews have been submitted for this location.

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