Customer Reviews for Mi Ranchito

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mi Ranchito

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JEAN B.
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Couldn't find the office. Parked truck in lot next to another uhaul truck and put our contract and key in lock box. Very weird set-up. Took pic of truck just in case

Terry G.
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location for drop off was nothing but a fenced parking lot in a not so great part of town. stayed in the truck until taxicab arrived for pickup

Monic T.
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The actual drop process was easy so I appreciate that but the actual location did not look inviting and I was happy my husband was with me because it didn't look too safe with the amount of men standing outside just sitting and standing.

Christopher M.
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Customer did not leave a comment.

Curt B.
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Customer did not leave a comment.

DANEGAH D.
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Customer did not leave a comment.

Tony H.
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I returned the truck one day early and they dint remove it from my account I got charged over for 2 days

Cheryl S.
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Helped us was nice but seemed flighty!

Steven D.
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it's all good thanks

Anthony H.
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Customer did not leave a comment.

Bryan E.
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We had to back up down a dirt drive to get the trailer and even at that we had to push it up an incline to get it to the truck. But the gentleman helping with the reservation was very helpful and seemed knowledgeable

John W.
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Customer did not leave a comment.

Autumn D.
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Hard to find with minimal instructions on how to find the actual place to pick up.

Joseph B.
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Customer did not leave a comment.

Brad P.
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Customer did not leave a comment.

Craig E.
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Very nice. Dropped off trailer with no problems.

Christopher M.
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Do better with peoples payment it made me pay 100$ the first time and then asked for another $157 after

Samuel H.
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Customer did not leave a comment.

robert H.
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Our return was awful but not because of this location on Thompson.We were scheduled to return at a drop off .4 miles away on Murfreesboro pike. When we arrived no one was there. I called in advance per the contract instructions and no one answered. When we arrived I called, still no one. Called the number on the gate which was disconnected. Tried to call uhual 1-800 number which was a 25 minute cue! Soooo frustrating when you're trying to get on the road. I ended up going on the uhuaa site and found this location on Thompson pl. They said they couldn't take the trailer but saw the complete desperation in my face and worked with uhual to change my reservation so I could leave it and get going. Very frustrating that your site lists SO FEW of the uhual locations that exist. I knew there was a drop site closer but couldn't access on the site therefore putting me at this location that was unmanned.

JOEL C.
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Nothing, Excellent customer service and Friendly.

Maurice W.
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Customer did not leave a comment.

janet W.
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Customer did not leave a comment.

Fernando D.
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Customer did not leave a comment.

DAVID B.
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Customer did not leave a comment.

Lisa R.
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Customer did not leave a comment.

max Y.
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despite confirmations that the truck I reserved was ready for me, when I arrived they didn't have it.The oversize truck they supplied me with had not been cleaned.I removed trash from the cab and cleaned the windows myself.Moving forward u-haul will be my last resort option.

Christy D.
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Customer did not leave a comment.

Laura S.
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Customer did not leave a comment.

Lisa B.
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I was double billed. I will not recommend UHaul ever again to anyone.

Krystian L.
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Customer did not leave a comment.

William L.
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I arrived there at 6:30 pm and at that location there is no cell service for sprint costumers and that is my carrier so I was not able to check out online I brought the keys into the strike I was at and gave them to the man in charge he asked me if I had filled the truck with gas and cleaned it I replied yes is there anything else I need to do he said no your all set I'll take care of the rest. That implied to me he was checking it in on line as the store did not close till 8 pm. I was charged a late check $20 in on next days business and I was there 1:40 minutes before closing and should not have been charged that fee I have pictures as well with time stamps that it was no later than 6:37,6:38 pm when I took the pictures but again with no cell service at that location I couldn't upload them

imo O.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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