Customer Reviews for Ms Auto Body
(U-Haul Neighborhood Dealer)

44 reviews

3022 Rte 940   Pocono Summit, PA 18346

(570) 839-1227

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(570) 839-1227

3022 Rte 940
Pocono Summit, PA 18346

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 6 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

CHARLENE R. 
Rating:
5.0

Fast easy rental experience, friendly manager very helpful!

Martin D. 
Rating:
4.0

Customer did not leave a comment.

DANIEL H. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL W. 
Rating:
3.0

Customer did not leave a comment.

JULISSA V. 
Rating:
5.0

Customer did not leave a comment.

STEPHENJ M. 
Rating:
5.0

Customer did not leave a comment.

Lisa M. 
Rating:
4.0

Customer did not leave a comment.

JAMES M. 
Rating:
3.0

Be upfront about the cost. The hidden and accumulated fees are far from what is advertised and offering a rental vehicle for &40 is deceptive when you pay a final bill of $170. Very dissatisfied

JAHMAL A. 
Rating:
5.0

Customer did not leave a comment.

WALTER A. 
Rating:
5.0

Very nice people good business

DIANE M. 
Rating:
3.0

It was difficult and very time consuming for the attendant to make a modification to the order. I didn't have that time to waste. Even the help line said the software was frustrating

David L. 
Rating:
2.0

Customer did not leave a comment.

RYAN C. 
Rating:
5.0

Customer did not leave a comment.

ANDREA B. 
Rating:
5.0

Pleasant people. Easy transaction.

DONALD G. 
Rating:
3.0

I dropped it off a drop box ! Down the road a mile away ! Good 👍

Hassan Q. 
Rating:
5.0

Customer did not leave a comment.

Felicia I. 
Rating:
3.0

Customer did not leave a comment.

ERIC R. 
Rating:
3.0

The app and website didn't work that day. I spent the time going through it, then at the end, it had an error. Owners said the website was down and they spent 15mins on the phone with U-Haul, then I had to go back through the app. Still didn't work. It took so long to pickup. Would have been easier not to use app. On drop off, the app didn't accept my credit card due to a processing error. The owner again had to call after I left to make the payment go through. Owners were busy but tried their best. I'd suggest to fix the app reliability.

MARTIN D. 
Rating:
4.0

Customer did not leave a comment.

EVGENIY C. 
Rating:
3.0

Customer did not leave a comment.

Jack F. 
Rating:
3.0

Truck was filthy inside and out Ha troble stayng running was poorly mechancally kept noisy passenger seatbelt non operable and struggled keeping upat 55mph thehills were just treachurous overall it was a junk

Vincenzo A. 
Rating:
5.0

Customer did not leave a comment.

Gregory B. 
Rating:
2.0

I had to wait an hour for the owner to open the building. I was late to my destination

Debra C. 
Rating:
4.0

I had to wait about an hour to get my reserved truck and trailer because the person who was capable of renting it to us wasn't there when we had arranged to pick up the truck.

Christopher K. 
Rating:
1.0

No business sign No address numbers No one to help unhook trailer No Driving space in parking lot

BRUCE B. 
Rating:
5.0

Customer did not leave a comment.

Lawrence M. 
Rating:
5.0

I was charged coverage on my bill and DID NOT request any coverage. I have coverage!

John G. 
Rating:
3.0

Customer did not leave a comment.

Nicole M. 
Rating:
5.0

Customer did not leave a comment.

Ray S. 
Rating:
5.0

Customer did not leave a comment.

ebert D. 
Rating:
3.0

Customer did not leave a comment.

Carlton K. 
Rating:
4.0

Customer did not leave a comment.

Charles S. 
Rating:
3.0

Customer did not leave a comment.

Trent M. 
Rating:
5.0

Pick up was easy with the phone app , vehicle was clean and drove well . I will do busy with them again.

Efrain V. 
Rating:
5.0

Customer did not leave a comment.

ROB G. 
Rating:
5.0

Professional, friendly staff...safe, reliable vehicle---

michael S. 
Rating:
5.0

We couldn't rent an auto transport online for the 1947 car we were hauling. I had to call a U-haul rental and speak to a sales person in person. The woman who helped me was excellent, a pleasure to speak with. She helped me find the most cost effective way to transport my car. I might have been detered by the online experience, but I'm glad I was persistent.

Shaun S. 
Rating:
5.0

Customer did not leave a comment.

stephen B. 
Rating:
5.0

Customer did not leave a comment.

Russell R. 
Rating:
5.0

very accurate and excellent service.

Diane A. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey D. 
Rating:
5.0

I had the best experience I ever had getting a U-HAUL I will definitely rent a truck from this location again. The manager was very nice to work with, I will highly recommend this location to all my family and friends.

Ricardo B. 
Rating:
5.0

Customer did not leave a comment.

Nancy T. 
No reviews have been submitted for this location.

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