Customer Reviews for Mailbox Outlet

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mailbox Outlet

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Maria Liza N. on

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Overpricing

gerald b. on

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Customer did not leave a comment.

Jennifer M. on

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The delivery office wasnt helpful didn't explain anything or check the truck just checked the mileage. Didn't walk me through the check on process.

Edgardo M. on

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Be sure of the business hours of the off site location, I was book to pick-up truck at 8:00 am but u-haul associate comes in at 10:30 am, wasted our time and need to start over again, u-haul associate also needs to be aware that if truck is not returned on the promised date it means that it is still being used.

Anne B. on

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Customer did not leave a comment.

carlos p. on

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Great fast service. Thank you

art m. on

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Customer did not leave a comment.

boa v. on

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Customer did not leave a comment.

vaosa m. on

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Customer did not leave a comment.

rodolfo b. on

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helpful

Mari M. on

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Not allowed to park truck in parking lot, which was okay. Told to park truck behind strip mall on street. Not one vehicle on street as posted for No Parking on street Mondays for street sweeping. Went back inside to clarify...they said leave it on street anyway. Kind of uncomfortable with that.

Carmen B. on

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Customer did not leave a comment.

Luperio M. on

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Customer did not leave a comment.

EUSTAQUIO M. on

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Nothing

Mark T. on

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It took 45 min for the checkout process even after reserving everything online beforehand. I also declined insurance coverage and was charged for it. Truck only had a 1/3 tank of gas when I rented. Not a good experience.

eduardo r. on

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Perfect

Ronald E. on

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When I arrived the young lady never greeted me, she was helping someone else never said a word to me while I was waiting on her to fill out an application for someone else. Also they said the fuel wasn’t put back to where it was when I picked up the U-Haul when I parked the truck the fuel was at the same level i from when I picked it up. Also I was charged for an extra day that I was told I wouldn’t get charged for.

INA S. on

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The rep made it an overall easy experience to rent the truck. Even the returning of the keys was an easy task. Glad i found this location

Santiago R. on

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Customer did not leave a comment.

Ricardo P. on

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Customer did not leave a comment.

Tina A. on

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Was a little upset that initial reservation sent me to wrong location to pick up truck.

rafael g. on

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Need to update the reservation system. Store has no Dolly/Appliance Cloth, Movers. but the system says they do.

Vincent J. on

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Open earlier than 9:00am

rafael g. on

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Limited selection of equipments. But overall, clean and new truck. And very nice and helpful gentleman/Representative ?? Will rent again in this office.

Gilbert M. on

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Customer did not leave a comment.