Customer Reviews for Malones

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Malones

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Kara H.
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Customer did not leave a comment.

keith W.
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Adelene R.
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Rita B.
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Always friendly understanding employees.

Kelly G.
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Continue to be positive and and nice as always

Ronald H.
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The trailer I rented leaked water in while I had it during rainy weather and ruined some boxes that contained tankless water heaters , but the lady at Malone's is super nice and I enjoy doing business with her .

Rita B.
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Do what you promise when the vehicle is scheduled. Signing in online DOES NOT SAVE THE CUSTOMER ANY TIME. WE STILL WAIT!

ROBERT H.
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Customer did not leave a comment.

Exavier B.
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Melanie N.
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Nothing

david M.
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Christi E.
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Amy W.
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Jenn L.
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Larry S.
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I don't like that I had to pay for a 3 day rental when I only needed the truck for just over 24 hours. I believe a customer should only pay for the days that the truck was used, not what U-Haul thinks is an allotted time!

ASHELY T.
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Easy return process and no issues with getting my deposit back either!!

Kevin W.
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Customer did not leave a comment.

Lee W.
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4 wire cable had been drugged on road and replacement had not been done.

DEBBIE B.
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I couldn't believe how smooth it was to drop of the rental truck. The whole experience with Uhaul was such a nice experience. Thank you.

Ty K.
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Elizabeth C.
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Benjamin I.
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Malone's found me a 6x12 and had it brought down from Augusta, beer cans, bottles, trash still in the trailer. Door gasket hung up on the door and fell off when I finally got it open. But I had to go with it.

Derek N.
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Customer did not leave a comment.

Fred K.
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Excellent customer service

Jacqueline S.
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The dexter location was good overall. However, the original location I was supposed to pick up the U-Haul didn't have the equipment so I had to drive across town to pick it up.

Darrell C.
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Quick, easy, and friendly

Horace C.
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Customer did not leave a comment.

Christi E.
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Keith J.
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The folks at Malone's were quick and courteous; who could ask for more?

Jerry B.
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The price quoted on line and our confirmation had was not the price we were charged for the additional insurance. We were told by UHaul customer service it was a computer glitch and nothing could be done about it. You need to honor prices quoted and confirmed.

Lewis Z.
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Customer did not leave a comment.

Jerome T.
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continue providing good service.

Dustin E.
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Roger G.
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Christy was an excellent sales person. I definitely would do business again with Malone's

brian K.
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Adreain H.
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Anthony R.
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tressie H.
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I love working with the people at Malones they are a very nice business and very clean and polite

charles S.
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Customer did not leave a comment.

Matt S.
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For starters they couldn't explain how renting a u haul worked so they handed me the keys to the u haul and their work phone with some guy from u haul on the other end. He walked me thru the steps but forgot to mention when I drop the u haul off I have to fill it back up with gas. All I was told was mileage and a truck rental fee was all i would have to pay. Needless to say was I wrong charged me $100 For gas on top of the 70 I owed for mileage not including the initial 120 I payed just to get the truck. So needless to say I'll never rent or recommend u haul just on the simple fact of they just wanted my $ and left out certain important and costly details.

AL H.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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