Customer Reviews for Manhattan Motors
(U-Haul Neighborhood Dealer)

45 reviews

#3 4416 1st Ave S   Lethbridge, AB T1J4B3

(587) 787-0958

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(587) 787-0958

#3 4416 1st Ave S
Lethbridge, AB T1J4B3

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Khaled A. 
Rating:
3.0

Customer did not leave a comment.

Andrea C. 
Rating:
5.0

the rear sliding door of the 6 X 12 trailer was sticking: requiring two people to be able to open it. ie one pounding close to the slider railing while the other tugged on the door.

Brian P. 
Rating:
5.0

Wonderful!

DANIEL G. 
Rating:
3.0

Service was great. Staff was able to adjust my rental times to meet my needs.

Brent F. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Wonderful...thank you

DANIEL G. 
Rating:
5.0

Customer did not leave a comment.

cheryl ceclia E. 
Rating:
5.0

We left the truck there when it was closed. But very easy to park the 26 ft truck and find the key drop box.

Cynthia C. 
Rating:
5.0

Customer did not leave a comment.

Marvin M. 
Rating:
3.0

Trailer was dirty inside and needing sweeping out.

Bradley H. 
Rating:
5.0

Customer did not leave a comment.

Kenwyn M. 
Rating:
2.0

I only rented the trailer for around 3 hours. I noticed damage on the trailer and pointed it out to the U-Haul employee. I dropped the trailer off and went into the office to let them know. He didn't come out. 1 hour later, he called saying a sticker was scratched and he'd have to charge me an extra $19. Never had an issue with uhaul before this. Pretty disappointed, will go elsewhere in future.

NICK M. 
Rating:
5.0

We work out of a old Uhaul location and get people daily looking for a uhaul we will for sure be sending people to this location

Ian R. 
Rating:
5.0

Very well done...thank you to the fine people at Manhattan Motors.

Richard B. 
Rating:
3.0

When my husband dropped off the trailer he couldn't find anyone on site. He continued to park and unload the trailer where there were other trailers. When he was ready to leave he saw an attendant and let them know he had dropped off the trailer.

Corinne Q. 
Rating:
5.0

Customer did not leave a comment.

ellen P. 
Rating:
3.0

Customer did not leave a comment.

Penny K. 
Rating:
3.0

Customer did not leave a comment.

David M. 
Rating:
3.0

As Location is outside of city limit. It increased millage on me. When the millage increase it is affecting the renters.

PAULOS G. 
Rating:
3.0

They just moved and are still getting set up.

Richard B. 
Rating:
5.0

Chase at the Manhattan Motors was very personable and professional. I would recommend him and this location to anyone. However with that said I would not recommend U-Hal to anyone again, nor will I use U-Hal again. I booked a 6X12 Covered Trailer 4 days in advance, it was on the lot as per Chase and available. 2 hours prior to pick up I received a call from U-Hal dispatch telling me the trailer was now located in an adjacent town nearly 100 km away, and that I had to pick it up there. This was unacceptable, as I was moving a mattress. Chase ended up giving my a 5X9 open trailer, which was too small and uncovered. This made moving the mattress EXTREMELY Difficult. Chase did what he could, but the screw up was not his fault, I was informed that U-Hal moves equipment around as they see fit and that equipment being REQUESTED is not always Guaranteed. This is not the way to do business. To add insult to injury, when I paid for the UNCOVERED trailer the POS machine was flashing U-Hal ads, one of them stated "Guaranteed Requested Equipment With U-Hal" What a load of Crap. I will not be using U-Hal any time in the future, I would much rather pay an extra $40 per rental with your competitors than deal with this. My Compliments to Manhattan Motors for their great Customer Service, and my DISGUST to U-Hal for NOT honoring their reservations.

Miachel S. 
Rating:
4.0

Customer did not leave a comment.

Jordon P. 
Rating:
3.0

Customer did not leave a comment.

Keith B. 
Rating:
5.0

It was great serves and I recommend it to anyone. Thank u

Isabel Greta F. 
Rating:
5.0

Chase is an excellent operator and a good mechanic,very polite and honest...If I were to rent again I would use Manhattan motors and would definitely recommend him.....

Kenwyn M. 
Rating:
5.0

Nothing

Brendan L. 
Rating:
5.0

Customer did not leave a comment.

Karla T. 
Rating:
2.0

Customer did not leave a comment.

George B. 
Rating:
3.0

Customer did not leave a comment.

Emily R. 
Rating:
2.0

When you quote a price (more than once because I wanted to be sure) stick to it!! Very disappointed that the price I got was $35... and what my husband paid was $52!!! If you made a mistake ..it happens..but it's not our fault!!

Teresa R. 
Rating:
4.0

Customer did not leave a comment.

Coralie M. 
Rating:
5.0

Customer did not leave a comment.

Garry B. 
Rating:
5.0

Customer did not leave a comment.

Cordell P. 
Rating:
5.0

Customer did not leave a comment.

JILL R. 
Rating:
3.0

Customer did not leave a comment.

Kyle K. 
Rating:
1.0

Vehicle was dirty, dented all over, not full of gas, garbage behind front seat. Office was filthy, disorganized, lacking computer skills, didn't get all the documentation, blankets were dirty. This location should not be a U-Haul rental facility.

Michael B. 
Rating:
5.0

Manhattan motors was awesome, the staff at southern alberta uhaul were some of the worst people I've had to deal with. They booked me in at the wrong time. Told me everything would be ready to go for 8, the pick up location didnt open till 10 then when they tried to arrange some form of compensation for the scheduling problem they did follow through with what they said they were going to do then I ended up in the phone with them for an hour to sort it out and had to talk to 7 different people. I dont think I'll ever use uhaul services ever again after today and would not recommend using this company a to anyone. The dudes at Manhattan motors are awesome people and were nothing but helpful.

joseph S. 
Rating:
3.0

Customer did not leave a comment.

Doug C. 
Rating:
5.0

Customer did not leave a comment.

Brad S. 
Rating:
2.0

Signage Knowledge of process Office equipment that work Where and when a person reserves should be what and where you pick up

DIANNE S. 
Rating:
5.0

Customer did not leave a comment.

mike D. 
Rating:
5.0

Customer did not leave a comment.

mike D. 
Rating:
5.0

Customer did not leave a comment.

Earl B. 
Rating:
4.0

Customer did not leave a comment.

Ken C. 
No reviews have been submitted for this location.

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