Customer Reviews for Marysville Car Care
(U-Haul Neighborhood Dealer)

753 reviews

2929 Gratiot Blvd   Marysville, MI 48040

(810) 479-0050

Location Hours

  • Mon-Fri: 7:30 am - 6 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(810) 479-0050

2929 Gratiot Blvd
Marysville, MI 48040

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 6 pm
  • Sat: 8 am - 1 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

To pick up rental from original requested location.

Karen D. 
Rating:
5.0

Dont know if the truck needs to be looked at or not but it ran out of transmission fluid and as a female I didn't know what was going on so maybe have people check the fluids before they leave the place where they picked it up at.

Taylor J. 
Rating:
5.0

Drop off was very easy. No issues at all.

Stephen P. 
Rating:
5.0

Nothing it was very good. Have more dealers like the one in Marysville!

John T. 
Rating:
5.0

Fantastic people Fantastic business. I've been using uhaul for decades and this, by far, was my most pleasant experience.

Chris M. 
Rating:
4.0

Customer did not leave a comment.

amy C. 
Rating:
3.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Nobody there, but lots of space for dropoff

KIRK ALLAN S. 
Rating:
5.0

very nice and helpful and they are great at customer service

Damon W. 
Rating:
5.0

Good location Lots of room for drop off. Did not have to see or talk to anyone.

KIRK ALLAN S. 
Rating:
2.0

First day we couldn't access the key because the locator could not locate us even though it was turned on in our phones so we had to cancel u til the next day. Second day, second try, the rep told me to go to the wrong truck and I had to switch and move the rented supplies into another truck in a dress with no help from the rep. He did not apologize, just said, yeah I know. The truck had serious mechanical issues. It would barely go down the road straight and had a ton of play in the steering. Also it was very bumpy like it had a flat, but did not. Not a good moving experience at all.

Kendra R. 
Rating:
4.0

Customer did not leave a comment.

Jacob G. 
Rating:
5.0

This was a first for us. Everything went smoothly without any issues.

diann P. 
Rating:
1.0

Make sure the employees actually show up to work. There was nobody there for me to get my contract started, so the guys in the auto shop next-door gave me the trailer.

Daneil D. 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
5.0

Friendly and was helpful to make sure set up was ready to go, Joann I was very helpful up in Michigan. Excellent review from me

William B. 
Rating:
5.0

Everything was great!

Amy O. 
Rating:
5.0

Customer did not leave a comment.

MARK V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bernard F. 
Rating:
5.0

Customer did not leave a comment.

Ruth S. 
Rating:
5.0

Very nice workers.

MELISA ANNE W. 
Rating:
5.0

Customer did not leave a comment.

CHAD ALLEN B. 
Rating:
3.0

Customer did not leave a comment.

christine C. 
Rating:
5.0

Friendly staff, great customer service!

Carrie H. 
Rating:
5.0

Customer did not leave a comment.

Juan S. 
Rating:
5.0

Customer did not leave a comment.

JUAN S. 
Rating:
5.0

Truck was ready an clean ! Great customer service! Will be back when needed! Thank you

Cheryl T. 
Rating:
5.0

Customer did not leave a comment.

christine C. 
Rating:
4.0

They forgot to give us all the blankets we ordered so I had to go all the way back to pick them up

James S. 
Rating:
5.0

Billy's the man!!!

Adam E. 
Rating:
5.0

The staff was very friendly and helpful would highly recommended them anytime

Tim M. 
Rating:
5.0

Customer did not leave a comment.

christine C. 
Rating:
5.0

Ben and Dave both provide excellent customer service. I could not have been more pleased.

PAT Y. 
Rating:
5.0

Customer did not leave a comment.

Robert J. 
Rating:
5.0

Always a good experience with these guys at this location

Jim U. 
Rating:
5.0

Customer did not leave a comment.

BRIAN A. 
Rating:
5.0

Customer did not leave a comment.

Tyler B. 
Rating:
5.0

Customer did not leave a comment.

Laurie O. 
Rating:
5.0

Very easy going place of business,best I've ever experienced.Thank You

Ronald B. 
Rating:
5.0

Customer did not leave a comment.

Terri W. 
Rating:
4.0

Customer did not leave a comment.

LARRY H. 
Rating:
5.0

Customer did not leave a comment.

Ken G. 
Rating:
5.0

Very great customer service...fast pick up

KEITH R. 
Rating:
5.0

Peeps were awesome

David P. 
Rating:
5.0

Customer did not leave a comment.

Rhonda W. 
Rating:
5.0

Customer did not leave a comment.

Christopher O. 
Rating:
5.0

Customer did not leave a comment.

Ryan C. 
Rating:
5.0

Customer did not leave a comment.

DONALD W. 
Rating:
5.0

Customer did not leave a comment.

DONALD W. 
Rating:
4.0

Customer did not leave a comment.

Joe A. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey T. 
Rating:
5.0

Customer did not leave a comment.

DEMARLO R. 
Rating:
5.0

Nothing, this place is amazing. Their clean, more than willing to work with someone if things change

Andrew W. 
Rating:
5.0

Customer did not leave a comment.

ed C. 
Rating:
5.0

Customer did not leave a comment.

Patrick W. 
Rating:
5.0

Customer did not leave a comment.

Maria G. 
Rating:
5.0

Customer did not leave a comment.

Raymondbrian V. 
Rating:
5.0

Customer did not leave a comment.

JOE B. 
Rating:
5.0

Mary's I'll location is awesome.

Joshua M. 
Rating:
3.0

Were not very helpful with questions

terry H. 
Rating:
3.0

Windshield washer did not work on drivers side. Had to bring the truck back after reserving to drop off where we moved too. Had to pay extra gas to bring it an hour back

KIM M. 
Rating:
5.0

Usually the gas tank is full when you pick up the vehicle. Then you fill it before returning and that is that. The man told me to return the vehicle with the gas that was in it. I don't know this vehicle, how many gallons it takes, where is the full mark, and how to accurately measure how much gas is actually been used. I put 20.00 dollars worth into the tank and only drove 34miles. I saved my gas receipt and called the following Monday 02-08-21. There is no way I used that I used 20.00 on gas in 34 miles. I explained to the agent, and he was rude and didn't want to hear my side of the story,.I just wanted to be treated fairly and I wasn't.

vance S. 
Rating:
5.0

These guys know how to do a UHAUL transaction, very well. Simple, to the point, friendly, knowledgeable, and get you in and out in no time at all. I'll use them again. Thanks for making it simple.

Michael F. 
Rating:
5.0

Customer did not leave a comment.

Michaelpatrick P. 
Rating:
5.0

Everything worked out very well, the people helped us hook up the dolly and even fixed our lights for it. I would highly recommend this location to anyone that needs anything done

Craig M. 
Rating:
5.0

Customer did not leave a comment.

TERRIE C. 
Rating:
3.0

Person working desk did not wear a mask and did not offer to assist with hooking up trailer to vehicle. Trailer leaked (it was snowing) and got boxes and my bed wet. I will never recommend this location!

Bradley H. 
Rating:
5.0

Customer did not leave a comment.

Amy M. 
Rating:
5.0

The people here were fantastic to work with. Clean & well maintained vehicle. Great experience.

Dan E. 
Rating:
4.0

Customer did not leave a comment.

Ken C. 
Rating:
5.0

Customer did not leave a comment.

DAVID D. 
Rating:
5.0

Customer did not leave a comment.

JASON B. 
Rating:
3.0

7 days after renting I got money deducted from my checking acct, over drawing my acct because they said I went over the miles I pd for. I can understand about miles but not bouncing my acct 7 days after return to get more money. A call or email would have been nice for a heads up. 7 days later???!!!

Susaneileen B. 
Rating:
5.0

Customer did not leave a comment.

EDWARDALFRED S. 
Rating:
4.0

Customer did not leave a comment.

LAURA G. 
Rating:
5.0

Customer did not leave a comment.

CLINT W. 
Rating:
5.0

Excellent customer service. Very satisfied customer AAA+++

EUGENE FRANCIS G. 
Rating:
4.0

Customer did not leave a comment.

MARK B. 
Rating:
5.0

Customer did not leave a comment.

jon T. 
Rating:
5.0

Thanks

John C. 
Rating:
5.0

Always the best

RICK M. 
Rating:
4.0

Customer did not leave a comment.

STEVEN ROBERT T. 
Rating:
5.0

Customer did not leave a comment.

GLEN RANDOLPH S. 
Rating:
5.0

Nothing

Ronald B. 
Rating:
5.0

Customer did not leave a comment.

DARYL D. 
Rating:
5.0

A+

Marc P. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH ROBERT O. 
Rating:
4.0

Better direction on where to leave equipment for self returns.

Matt T. 
Rating:
5.0

Customer did not leave a comment.

Kenneth S. 
Rating:
5.0

Customer did not leave a comment.

cameron S. 
Rating:
5.0

Marrysville Car Care Has Great Management.

Eric W. 
Rating:
5.0

Customer did not leave a comment.

KEITH R. 
Rating:
5.0

Nothing. Very smooth transaction.

Madonna C. 
Rating:
5.0

Customer did not leave a comment.

KRIS G. 
Rating:
5.0

Customer did not leave a comment.

Kelly D. 
Rating:
3.0

Customer did not leave a comment.

Ramona W. 
Rating:
5.0

Easy peasy drop off

dave V. 
Rating:
5.0

Customer did not leave a comment.

humane S. 
Rating:
5.0

Customer did not leave a comment.

Myles B. 
Rating:
5.0

Customer did not leave a comment.

JAMIE M. 
Rating:
5.0

Excellent service. Very efficient. No comments to improve.

Michael G. 
No reviews have been submitted for this location.

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