Customer Reviews for MAS Auto Repair LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of MAS Auto Repair LLC

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Mark R.
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Excellent service provided

William H.
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Customer did not leave a comment.

BILL M.
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THE BEST

BILL M.
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SUPER

BILL M.
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SUPER

Wesley M.
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Customer did not leave a comment.

Ric P.
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The M.A.S. associate was courteous and efficient. I was impressed w/how smooth it went. Would definitely rent from U-Haul/M.A.S. again. All went smoothly..... Thank you M.A.S.

Jennifer B.
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These guys went above and beyond to help me get this straightened out. They even helped me get the last of the stuff to storage. I paid cash and was told my bill was settled. It was the original office I rented it from that put the extra charges through. I highly recommend this location. These guys are amazing!!

Robert W.
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Customer did not leave a comment.

WILLIAM B.
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Highly recommend. Really nice people that work there and fast and easy check out.

chris B.
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Customer did not leave a comment.

steve C.
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Customer did not leave a comment.

Lyndon J.
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Very friendly. Quick out and drop off

Dave T.
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These guys are awesome- in and out, fast I love it!

Michael B.
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They were so incredibly helpful and friendly, they made a stressful experience (like moving) easy!

DAVID L.
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Customer did not leave a comment.

LISA ANN W.
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Customer did not leave a comment.

Jessica T.
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Nothing

Poniana V.
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Customer did not leave a comment.

jennifer P.
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Great customer service by these folks, no need to improve.

DINA RENAE S.
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Customer did not leave a comment.

Kevin S.
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Excellent customer service.

Kevin S.
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Excellent service. I highly recommend.

Mckensi F.
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Make sure the right codes are programmed to the right locks.

Paul S.
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Basically good. Personnel were helpful and courteous, but parking was very confusing. Instead of dozens of signs telling the U-Haul customers where they cannot park, why not have some signs indicating where they CAN park?

James H.
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Customer did not leave a comment.

Daniel G.
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Sales person was very professional

JOHN F.
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Very efficient and good service

Dave T.
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These guys are great, I rent a utility trailer there and it's in and out - no muss no fuss!

Janis D.
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Customer did not leave a comment.

Mark W.
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Only complaint is the side view mirrors are very difficult to adjust.

Stanley F.
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Everything was fine, all worked out well!

Jerry W.
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Customer did not leave a comment.

dean H.
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Clean the equipment

STANLEY C.
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i want my 30+dollars back in my account

Hannah G.
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So helpful after a very stressful day. Mike had wonderful customer service and I greatly appreciated all of his help and great attitude.

james J.
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Not happy with the fact that I had to travel 13mi to pickup and then 13mi to drop off. Paid an extra $26 just to use for 1 day and regular travel was only 5-10mi...

DONNA H.
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Customer did not leave a comment.

Joseph W.
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I was moving out of Corvallis, so I had reserved in advance and expected to pick up from the UHaul Center in Corvallis. I tried to check in on-line the day before the pick up date, with no suc. So I arrive at the Corvallis Center, only to be told that I had to drive to the UHaul in Lebanon, some 15 miles away. Not good. So I drive to what I expect to be a UHaul Center, only to find it is an auto repair shop. Most of the parking in identified as "not for UHaul", so I go toward the back of lot to find a spot. The most appalling thing though is that there are absolutely no COVID-19 protocols in place, no one wearing masks, no distancing/no room for adequate distancing. I couldn't get in and out of there fast enough. I WILL THINK TWICE BEFORE USING UHAUL AGAIN.

Dave T.
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Customer did not leave a comment.

Nicholas P.
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Customer did not leave a comment.

chris G.
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They freaking charged me an extra 80 dollars after you quoted me one price for 7 days ,,not exceptable,,,never again

CHRISTINE DIANE H.
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These guys were awesome to work with. When I called to reserve they recommended I check with my insurance company, because a lot of them will not cover a trailer rental. I am glad they did, because my insurance company did not and it was only $30 to get insurance through U-Haul. We didn't need it, but felt better having the added piece of mind. They were very friendly and prompt getting all our paperwork done and even hooked everything up for us.

eric H.
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Very professional and courteous.. Will rent from M.A.S Auto every time. Thanks.....E.H.

Jeremy P.
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Customer did not leave a comment.

lisa C.
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Customer did not leave a comment.

JOAHUA M.
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Customer did not leave a comment.

VERN K.
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GREAT

Justin C.
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Uhaul needs to get there shit together and know what they have inventory and have what costumers need and ask for, M.A.S. was great to work with just not Uhaul,I would not recommend Uhaul to anyone.

MICHAEL B.
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Very helpful and friendly customer service!

EDDWARD J.
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THE BEST

ROBERT L.
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Customer did not leave a comment.

John V.
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Customer did not leave a comment.

Deanna M.
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Take responsibility when you make a mistake instead of blaming the customer who has no control over the situation.

MICHALE B.
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THE BEST

bill K.
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I love the fact that I can get the seat back I have a bad back.I did appreciate the service

Scott H.
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Customer did not leave a comment.

Mike T.
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Customer did not leave a comment.

Gabriela B.
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Customer did not leave a comment.

Madalyn H.
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Customer did not leave a comment.

David M.
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Best place to deal with. Very friendly. Easiest uhaul transaction ever. Owner even lent me his trailer plug adapter. I would rent from this uhaul again without hesitation. Highly recommended!!!

ROXANNE H.
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Customer did not leave a comment.

VERN K.
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EXCELLENT SERVICE THANK YOU

Ron L.
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Reservation was made several weeks in advance to pick up in Corvallis Oregon. Got a call the Wed prior to pick up telling me they would not have a trailer for us but they would reserve one for us in Lebanon. We of course needed the trailer so we accepted this but we did have to drive 1/2 hr each way out of our way. Using our time and gas to have to drive to pick this trailer up was a bit of an inconvenience. Especially since we did reserve weeks before our needed time.

michael S.
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This is now my go to place for all my U-Haul rentals. Great business top-notch customer service

William W.
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The people working here were awesome. Very pleasant, friendly. Will rent from there for the next few rentals, still moving things.

Patrick W.
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Make sure you walk your equipment. There was a crack in my windshield that was not mentioned a bend in the fender well that wasn't mentioned and scratches in the paint. I had the rental insurance so ultimately none of that is my responsibility however if i didn't all of those things could have come back on me which is unacceptable because they didn't do a walk through.

Joshua B.
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Customer did not leave a comment.

Antonio S.
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Customer service was fast and friendly. Recommend this place for your moving needs.

STEVE A.
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The truck really needs to have a tune up. It missed and occasionally had a small backfire. I am sure this is affecting the fuel mileage. Vern at MAS Auto was fantastic to do business with.

LIZBETH M.
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The great inconvenience about my experience with Uhaul this time is that the representative and whomever he called to request technical help, were not able to process correctly a domestic violence voucher and I am still waiting for my refund. This has caused me to call several times without resolving the matter and giving conflicting information. Nobody calls back, please I need my money back ASAP.

LIZBETH M.
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The only inconvenient was that the representative/ Vern did not know how to process a domestic violence voucher I was given, he requested help over the phone to someone at Uhaul. This new person who was helping over the phone tried to help Vern process the certificate but the system was not cooperating. The person over the phone asked to allow the full charge and he would process the refund as soon as the system was up again. I am still waiting for the refund. I have called several times and this has not been resolved yet. Mr. Steve Burman has not contacted me even now that I have provided my new number 602-510-7405. During my last call with a Uhaul representative / Dexter I put him in a 3 way call with my bank to confirm that I have not yet received my refund. This is causing great hardship and I really need a quick answer. I have been incredibly patient and I have not gotten this matter resolved.

William W.
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Little mud in trailer but not a big deal. Overall good

Kimberly T.
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Customer did not leave a comment.

Travis G.
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Fill hose was cut and leaked gas everywhere when I tried to fill it up. The tire was low on air and beeped at me the whole time I drove it. The speedometer is off and I was over charged for miles. I tracked it with 3 different applications on my phone and was only going .7 miles on my phone for every mile on the speedometer. Last time I rented from uhaul I was supposed to get a 20 dollar credit and I never received it. I will never rent from uhaul again. To many other company's offer the same service and offer better service.

Julie W.
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Customer did not leave a comment.

GLENN S.
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mas auto repair/u-haul very helpful personal willing to go above and beyond for their customers,equipment was in good shape and did the job

Joe M.
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Gentleman who checked me in for rental was very kind and nice to work with. Thank you.

KENT C.
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Customer did not leave a comment.

Stephanie G.
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The team was excellent and responded to all my concerns, including maintenance needs. They were GREAT!

candy B.
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The phone check in was a nightmare. There was an error on your site which would not allow us to check in, and after 4 tranfers , a lady by the name of Tina managed to save our day. This took two hours out of our moving time. Also, I was not able to let you know when we dropped the truck off

Martha C.
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Customer did not leave a comment.

Darlene W.
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Customer did not leave a comment.

KATRINA A.
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Customer did not leave a comment.

Garry M.
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The service and equipment were excellent. Cheers,

Teresa S.
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Great experience, would highly recommend MAS Auto!

LARRY G.
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I was told by the (main) UHaul telephone contact that my reservation was made for a minivan, but there was none available at that location when I went there. So I settled for a larger moving van, but it had poor and dangerous steering. And it pulled to the right, and wandered side to side, so I had to fight it even driving it locally. Therefore I was not able to use it as I had wished to on the freeway, to move a few things some 60 or miles away from my home. Currently, I am still without the use of a minivan and will have to search again for one available somewhere else. This false reservation could have been avoided by the main uHaul reservation contact, but it was not. Their phone number is 1-800-468-4285. and the one where the rental occurred is 1-541-258-1515. However, the latter was not at fault, the person at the first number made the error, and told me that a minivan was available, when it was not. The people at the second number did their best, but were unable to provide a minivan for me as expected.

Daniel P.
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Customer did not leave a comment.

Gloria B.
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Customer did not leave a comment.

tareesa S.
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This was a great experience! Vern and his shop were nice and helpful! The truck was super clean, comfy, and drove great! Vern made renting a pleasure!!! Would highly recommend!

Jody M.
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Paperwork stated uhaul truck had 1/4 tank of gas-when i got in it-the gas gage was on the red E. The truck was beyond dirty-utterly filthy from inside the cab to the back cargo area-as well as the outside of the truck. Also the truck made a horrible noise when coming to a stop. Would not recommend this place at all.

Glenn S.
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A little hard to find, but the personnel working there more than made up for that inconvenience.

Tyler V.
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Amazing service.

Ronald M.
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Customer did not leave a comment.

MARK W.
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It would be nice to have some non slip flooring in the motorcycle trailer. With frost it was extremely slick.

James H.
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Customer did not leave a comment.

Ronald M.
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Customer did not leave a comment.

HEIDI W.
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Very impressed with level of customer service. Super kind people. Worked with me to get the best deal possible

Gary L.
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Excellent service. Thank you Vern and George

Jude T.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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