Customer Reviews for McWhorter Classic Auto and Trailer Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of McWhorter Classic Auto and Trailer Inc

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Rita L. on

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I request moving pads but they none

Erin S. on

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james s. on

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Terry H. on

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We have not met anybody at this drop off location. We just leave the equipment and paperwork and they take good care of it.

Jerry B. on

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Randy E. on

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TERRY H. on

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Christopher F. on

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TERRY H. on

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Small drop area and did not need any help. Would be nice to have a place to park the vehicle/trailers.

Judy B. on

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HOLLY C. on

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Love the availability of a Petersburg location. Only Uhaul offers that, not Penske, budget etc. hence I always pick Uhaul unless a lot more cost-wise.

HOLLY C. on

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Al S. on

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Norman H. on

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Julie G. on

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William J. on

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josh b. on

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Craig F. on

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Reservations need to be linked to the individual offices better from online orders.

Tim S. on

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Very nice and friendly.

roy l. on

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Roxanne K. on

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Did not get pick up location requested. Huge inconvenience. I will use a different service next time.

KYLE M. on

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Customer service department at Uhaul is horrible. I rented 4 trucks in 2 days and will never rent again due to the horrible lazy customer service representatives. The pick up and drop off individuals were the only decent individuals a talked to

James H. on

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Rita L. on

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Elizabeth S. on

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Jacob S. on

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BUTCH H. on

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Kim N. on

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The price for a 15ft truck was a little steep not to mention had to pay 1.19 per mile on top of that. Only used it for 3 1/2 hours. Need prices to accommodate that.

bobbi h. on

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Wonderful to work with, explained everything really well, made my move so much easier and my price was just what was quoted to me.

TOM M. on

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I had to drive 66 miles to pick up a truck. I passed 7 U-Haul dealers with full lots on that 66 mile trip.

Dan E. on

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This was a drop-off location only. No one was there. I was told in Springfield that all I had to do was drop the truck here. I did just that, and dropped the key in the lock box around 5pm the same day I rented the truck. The following day, I received a phone call and was told that the truck was returned late. I do not know how this could be, since I was told that my rental was good until 9am the following day. I only had the truck for around 9 hours.

tim f. on

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Customer did not leave a comment.