Great pplShane B.
Customer Reviews for Mefcor Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dolly's ordered were not on truck.Andrew W.
Customer did not leave a comment.Christopher B.
Drop off when easy....MATTHEWGENE B.
Customer did not leave a comment.MICHELLE L.
Customer did not leave a comment.James M.
Customer did not leave a comment.CHARLES B.
Customer did not leave a comment.Philip A.
Nothing that I know ofRene S.
I love this location!Rene S.
Customer did not leave a comment.Brian Oneal C.
I'm reluctant to review highly until I receive a refund. I was charged for 2 days and only used for 1 day. Besides being overcharged, it was a good experience.Hillary B.
Customer did not leave a comment.MICHAELANTHONY G.
Very helpful and friendly business.Timothy Lee D.
Customer did not leave a comment.MARCUS R.
Customer did not leave a comment.CHRIS T.
Customer did not leave a comment.Michael G.
nothing they were great and everything went very smoothlyCharles R.
They did a very good job. (unfortunately, since the shop did not offer Saturday pickup hours-we had to pay for an additional day beyond the original 2 days included in the contract.) Otherwise, the shop at Tazewell did a great job.TOM T.
Customer did not leave a comment.jarrod E.
Customer did not leave a comment.Austin L.
I can't comment as this was a self check in done through my phone which was a unique experience.Jeff C.
Customer did not leave a comment.jeff W.
Inform customer that the truck is at the location. I had to walk across a busy highway to try to figure out where my truck was. And the truck was dirty with what looked like dog hair all over everything. And I did not have my moving pads that I had payed for. Very disappointed in my experience.Christy T.
Customer did not leave a comment.tom S.
The online pick up was very difficult to use.Robert O.
Customer did not leave a comment.David R.
Can't think of anything. Overall great experience with Uhaul/Mefcor. Will def recommend you friends and will use again myself. Clean trailer in like new condition lots of options seamless pick up and drop off. Highly recommendKEVIN S.
Customer did not leave a comment.Patrick D.
Customer did not leave a comment.CHARLES M.
I had to sit at my first pick up location for 2 and a half hrs. Never got the truck. I had to call u haul cuatomer support 6 times. Nobody was friendly acted like i was bithering them. Then 1 worker told me juat to go somewhere else. I was very unhappy with my service. The guy at mefcor was really nice but that doesnt make up for the whole horrible day. I wont recommend at this point.Crista S.
Customer did not leave a comment.james B.
Awesome serviceNOAH M.
It was very easy to complete the rental at this location. I would come here again. The gentleman was very friendly and helpful.Barbara G.
Customer did not leave a comment.Ethan H.
Customer did not leave a comment.Mark A.
Customer did not leave a comment.Thurman H.
Greg is quite personable and friendly - he made the whole renting experience great!Natasha W.
Let Greg help them he's the best.STEVEN M.
Customer did not leave a comment.surendra P.
Customer did not leave a comment.Clinton J.
Outstanding as is. ??Dianna N.
Customer did not leave a comment.STEVE V.
I called to let location know we would be after 8 Am for the pick up and was told that would be fine then when we arrive the location is closed for lunch so we had to wait. Then the location was not able to find the correct drop off location in Fishersville as one of the choices in the computer so that caused confusion.Jill E.
Customer did not leave a comment.Rocky M.
Online was completely wrong, no trucks of any size were available close by....had to travel 45 minutes to pick up a truck of 20 feet when I needed only a 15 footer. I was able to reserve this option at a local area but then was called at 1 pm the day before telling me they had no trucks what so ever in my city of Princeton. Simply put....if I reserve a truck at a pickup....I shouldn't have to make up the difference...get your own people to pick up the truck and correct your inventory.Paris K.
Customer did not leave a comment.Sheila M.
Customer did not leave a comment.Barbara K.
Thank you for the excellent service and equipment.Alan B.
Customer did not leave a comment.BERNARD S.
Customer did not leave a comment.Seth C.
Friendly,fast service. Very helpful. Highest recommendations.MIKE H.
The staff at Mefcor was friendly and extremely helpful! They were knowledgeable and answered all of my questions. The location was clean and convenient.Allison C.
Customer did not leave a comment.Kathryn P.
It would have been very convenient if we could have rented the trailer and transferred the trailer to another vehicle. Instead we had to rent two different trailers and transfer the contents of one into another, causing us twice the amount of work. I'm sure it wouldn't be that difficult to add another vehicle & customer to a contract allowing this.jeff W.
When I went and picked up the uhaul, the truck was on empty. It took $30 to fill the truck up. When I returned the truck they wouldn't refund me the money back.VANESSA H.
Customer did not leave a comment.Curtis T.
Those guys are always willing to help and even made sure my vehicle that I was leaving was protected.RAY F.
More size trucks available in the area. Had rent much larger truck than we needed and it was difficult to maneuver. Offered to drive to next local towns to get smaller truck and none were availableLinda M.
Customer did not leave a comment.Darrell B.
Customer did not leave a comment.Steven H.
Customer did not leave a comment.Crystal H.
Customer did not leave a comment.John P.
Better organization. Deliver what is promisedPamela W.
I dropped off after hours of operation!Melinda M.
Daniel had to endure past the closing of the store to deal with the extremely inept software that uhaul provides also, the help desk was NOT helpful until they talked with my corporate rep. MPaul W.
The employee at mefcor, I think his name was Greg, was very professional and helpful.Paul P.
Customer did not leave a comment.Brandon C.
Nothing-Have already answered question from a friend who is going to rent a unit for a future move.John K.
We were charged $90 for insurance that we clearly stated we did not need, this is the 5th time in a row we keep paying for insurance we have stated that we do not want/ needBrandon C.
Customer did not leave a comment.BECKYS S.
Customer did not leave a comment.Emily R.
Customer did not leave a comment.Karl K.
Customer did not leave a comment.Mark M.
Dropped off after hours.samantha B.
Customer did not leave a comment.Bill P.
Just had a great experience, made the customer feel appreciated.john D.
I had reserved a 9' van for a certain at a certain location. When I arrived (about 30 minutes away), I was informed that that van had been rented out earlier in the day and that my reservation didn't reach the dealer in time. He was very helpful and lined me up for another dealer, a little closer to my home. However, it was a 10' truck and not the van I had wanted/needed. Instead of $0.79 per mile, I ended up paying $0.99 per mile. The alternative was driving to Princeton, WV, about one hours away from my home to get a 9' van. This was unacceptable. You really need to improved you reservation system. Even when I got to the second location, he told me that the 10' truck was reserved and was supposed to go to Nashville that night. It all worked out, but I ended up paying more that I had anticipated to just move three pieces of furniture! In addition, the truck cab reeked of cigarette smoke and there were ashes in the driver's side door. We are not smokers. The passenger cup holder was "nasty", according to my wife. The dealer was nice enough, but disappointed in the reservation system!Richard M.
The dealer at Mefcore Outdoors was wonderful!!!!Trisha E.
Customer did not leave a comment.Terry K.
was snowing but the hookup and transaction was very easy. Location was easy to find. The price was very reasonable. equipment was in excellent shape. overall a painless transaction.clark C.
I get there with the truck and dolly on Friday, 2 days before the truck is due back, only to find that the store was inexplicably closed until Monday. I was not the only one standing outside of the store trying to return equipment. Everyone was dumbfounded and angry as some were waiting for a refund of sorts. You can't just close a store for the weekend. Maybe they should hire some employees so they don't have to close for days at a time.Scott C.
Store wasn't open, so I was unable to interact with employees or personnel.Christy S.
Customer did not leave a comment.EMORY R.
Customer did not leave a comment.pierce K.
Customer did not leave a comment.Chris B.
Customer did not leave a comment.TERRY K.
Customer did not leave a comment.James L B.
Customer did not leave a comment.Nawana T.
Customer did not leave a comment.MIKE E.
Customer did not leave a comment.Myra C.
Everyone was SO helpful; great location and would NOT hesitate to use again.Sandra B.
Great experience. No waiting an everything went smoothly with all transactionsTammy A.
Great service and knowledgeable staff. The staff was very helpful to make sure I had my equipment.Jeanette M.
Mefcor was extremely accommodating!! I would recommend renting thru their company to anyone!!Venisha B.
Great people would recommend any time.EDWIN B.
Customer did not leave a comment.Blake P.
Customer did not leave a comment.DAVID S.