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Miranda P.
Customer Reviews for Meyers Lake Beverage and Drive Thru
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Staff was fast and friendly
Reshall S.No improvements necessary. The guys at Myers Lake Beverage and Drive Thru were amazing!! They were knowledgeable and very patient. They took the time to explain things to me and answer every question I asked.
Theresa H.My daughter shops at your establishment and recommended your business. Was a good experience.
Lisa H.I had prompt and excellent service here.
michael P.Great to work with
Joseph M.Nothing. This location was great!
Denise B.Well kept truck, the guys were good too
BILLIE R.The truck wasn't in the best driving condition. It needed some maintenance done.
Safronia A.The staff was great and easy to work with Will recommend others to use their service
THOMAS A.Employee was very helpful
Michael T.Very pleasant, answered all my questions, explained how to use the equipment.
James W.Staff was very friendly and helpful.
CARL C.Nothing. Great customer service and friendly staff.
robin D.Terrible customer service. The business had just closed when I arrived for a mobile drop off and the employees were standing inside watching a football game on TV. There was no place to park the UHaul because the parking lot was fenced in with a locked gate. I asked the employees where to park it and they looked directly at me and didn't help. They then snuck out and ran to their vehicles and left me in the parking lot late at night with no help after moving in 110 degree heat from 6am to 10pm. I had to call the rep from my pickup location to get some guidance. Because of this I will not be using Uhaul moving vehicles again and would not recommend Uhaul to anyone else.
HANNAH W.Clean the vehicles better. Ours had Chees-Itz, sunflower seeds, a dog bowl . . . Did not seem vacuumed out at all. We wiped it down ourselves.
Gary C.your rep was polite and helpful answering all my questions
JOSEPH L.Employee was very nice and helpful.
Andrew B.Randy is the best hes fast ,and hes friendly
RUTH J.We have rented twice from this location and had a very positive experience both times.
CHAD M.The technicians were extremely polite and helpful in every way.
SYLVIA M.Friendly!!! Clean!!! Quick!!! We loved this.
Katherine S.Van I rented was ready at the time I wanted. You just have to be patient because it's a drive thru and they have other customers. I didn't wait too long and the employees were all very nice
Lisa B.Counter assistance was excellent!
DON C.Randy at the pick up location was extremely helpful!
SHELLY L.Wonderful customer service, Paul was quick to remedy an issue during pick up, he was quick efficient and professional. Randy did a good job also.
ELIZABETH U.The personnel were very good. The truck not so good ... it was so loud I wished I'd had hearing protection. Thank goodness this was a local move. I travelled about 80 miles in a 15' truck. The previous customer must have only added enough gas to make the gauge read 'Full', but I really filled tank and it took 15 gallons !! The tanked should be topped off prior to rental, and the customer should get appropriately charged for any shortage when the truck is turned in. Thanks for your consideration.
Andrew D.VERY FRIENDLY
BARRY A.People there were nice and quick. The truck was dirty, the windows were not cleaned and the transmission was messed up.
Brian E.1. Truck engine was very Noisy and scary 2. your fuel charge is not correct, I have photo for the dash reading I will stop the charge
walid Q.Wash the vehicle and clean the windows! The glare was made much worse due to the dirty windows! Smeared on the inside, don't think it's been cleaned once since new!
JAMES K.Both guys were extremely helpful and courteous! I will always use this location to rent from!!
KIMBERLY E.super easy to drop off.
william L.Hard to see signs, but personal we're friendly and efficient
Richard E.Nothing
Deborah W.Thank you
Anthony G.Maybe have more than one person to run drive through and uhaul. Drive threw was busy.
Renee C.The gentleman that assisted me was very helpful and nice.
Tasha B.Very happy with our experience! We rented a 9 foot van. It was ready and waiting for us. It was large enough For our stuff, easy to drive, well maintained and got decent gas mileage. The gentlemen handling our transaction were helpful and friendly. We would highly recommend this location.
Daniel F.