Customer did not leave a comment.KELSEY V.
Customer Reviews for Midwest Motor Company
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The easiness of check in and check out with app is not. It was too long of process not user friendly and app easiness and mistakes kept me at both locations longer then neededMichael T.
Customer did not leave a comment.ELUM J.
Excellent customer service. Very professional and courteous. A little better communication between your different levels of support while being transferred (such as to a higher level supervisor to handle an issue) would be great, since I had to explain myself multiple times. However, overall, I'm very pleased with you guys. I appreciate your prompt and friendly attendance to my situation, and professionalism in getting me swiftly dealt with. Thank you!Zac Z.
the truck was completely filthy period the cab was full of dog hair and saliva or urine. I had to clean it prior to even using the vehicle period the back of the vehicle was completely filthy as well with white dust all over the place which coated my belongings and was very frustrating to have to clean up afterwards.lisa S.
The vehicle smelled like cigarette smoke.MARTHA Z.
The bed of the truck was dirty when we picked it and we had to sweep it out before usingkate S.
Customer did not leave a comment.Sarah F.
The 6 x 12 trailer i rented has a leak near the rear door.. My belingungs that where near the spot was soaked from the rain. I am highly disappointed.Melissa A.
Customer did not leave a comment.Andrew L.
Customer did not leave a comment.Kimberly S.
Customer did not leave a comment.Jaimelynn T.
Customer did not leave a comment.Jeremiah D.
Fast.and Friendly service and it let us make one trip thanks uhaul Steve lawsonsteve L.
Customer did not leave a comment.Richard P.
Customer did not leave a comment.SHIRLEY L.
Customer did not leave a comment.tom B.
Customer did not leave a comment.melinda C.
Customer did not leave a comment.Jon M.
Customer did not leave a comment.Kathy J.
No issues with the location. They were great. Only issue was a general issue with Uhaul. I had trouble finding a location through the website that had a 6x12 cargo trailer that was actually open on a Saturday. Eventually I had to call the main Uhaul store in Joplin to locate one.Jeremy S.
Customer did not leave a comment.Wesley E.
Excellent customer service. Very nice guys. Very clean and up to date locationryan H.