Aside from the truck had service tires light and check engine light on when we picked it up.Wiliam J.
Customer Reviews for Mobil St Thomas
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The equipment was acceptable however the internal processes were not consistent with my experiences at other locations. The check-in process was long and convoluted even though I had already completed it online prior to arriving. The beginning gas estimate was higher than actual and the check out process was also an adventure in moving. The employee was belligerent towards my wife (I wasn't there) when she provided pictures of the gas display as proof of lower than actual. Not a pleasant rental experience.CYNTHIA M.
Customer did not leave a comment.RUPINDER M.
Customer did not leave a comment.REMOERNESTO V.
I was to have received an invoice or receipt when I dropped off the truck. I have not yet received anything from U-Haul. Otherwise, a seamless drop off and the staff were very helpful in completing the check in.Richard A.