The crew was friendly, communicative and had gone above and beyond! My place to go! Thank you so much!carlos G.
Moe's Home & Garden
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No complaints , I have been using Moe's for all my u-haul needs, his crew does an awesome performance making sure when I need it, Moe's has it, if he doesn't, he and u-haul will get it!marks O.
My experience with the Galt Uhaul was excellent, their professional, and friendly. I will recommend them and use them again.JAMES P.
We could not mobile checkin anc had to wait 30 minutes to find someone They had rented the supplies we preordered to someone else which was needed badly Food was left in the truckMICHAEL R.
Customer did not leave a comment.Colin H.
Customer did not leave a comment.Nicole B.
The truck was missing lights, had food left in it, dented sideskirting, really a mess, truck needs maintenanceChristopher D.
The location is very dirty they don't have that many choices of trailers the trailer I got had a broken Ramp and bad tires and had debris in the trailer when I picked up ,second time using this location. And I will never use this location againJOSEPH P.
I reserved the truck a week prior and when I got there he said that he just rented it to a man who was coming to get it so I had to argue with him about it because I needed it and I reserved it not that other man. I also rented a moving dolly and 1 dozen pads and he said that he just told another man that he could use them so he would not have enough for me, even though I reserved them a week prior... the truck was so dirty I had to go and wash the windshield. Also when I got the truck, it was in E so I had to go straight to the gas station and put gas in along with cleaning the windshield. Will NEVER use that branch again!Lynnette B.
Customer did not leave a comment.Deborah S.
1. The Trailer was in poor service and lights had to be repaired. 2. The truck was not services for a cross country one way trip. The wheels were not aligned, which was not evident until driving on the interstate highways due to pulling the vehicle and trailer to the left. This problem was not identified and therefore contributed to a highway mishap with a simi truck due to the vehicle pulling to the left. Uhaul needs to own liability for this and reimburse my insurance for the associated charges to include police charges that charged me with the mishap.Oliver C.
Place was closed even though the sigh said it closed at 6pm and we arrived just after 5pm. Dropped keys in overnight box. They processed the next day.Rhonda W.
Everything went smooth, fast, and easy. I will go there again and recommend it to all !William S.
Customer did not leave a comment.Russell S.
The truck was filled with dog hair! Dirty dirty dirty.Vanessa Y.
I was charged for full tank when I RETURNED the truck was advised he would fix the paper work. When i rented truck had little less than half tank i took a picture the guy renting me truck took picture. I sent email with picture still no refund.RAchel G.
Very nice guy who took the truck.Christopher P.
Customer did not leave a comment.Dawn B.
Oil change light was on and didn't know how to view milage initially. I was also given it at half tank so I was concerned I would be charged for not filling it up but I called and explained it and no additional charges were made. Overall good place, close and convenient and reasonable service.Trent L.
Customer did not leave a comment.Russell S.
I arrived at the same time as another client at 10am. Their truck wasn't there and the guy running the place tried to give my truck to them. There seemed to only be two trucks there. The guy running the place didn't seem to know what was going on so I had to deal with some woman (who actually seem to know what was going on) over the phone. While it wasn't that hard I fail to see why it was necessary. I would have rated the location poor had it not been for the lady on the phone. 10am opening? Seriously? Who the !@#$ wants to start loading a truck at 10am in the middle of the summer in the Central Valley? The only reason I rented here was it didn't involve a 20 mile round trip at $.75 to a $1 a mile extra. The truck itself was fairly clean but the tires needed air. When I was a kid that wouldn't have been a problem but now days it cost to use an air pump. Yes it's only a couple bucks but, 1, Try finding one that works. And 2, it's your truck why aren't YOU maintaining it? On a positive note I'm glad to see you've stopped preloading a hand-trucks in the cargo area to extort money from your customers who need the space in the truck they're already paying for.Lionel G.
First off I ordered it two weeks prior to the trip they should've had it at the Lodi facility, but I had to go to Galt to pick it up. They weren't there at 10 o'clock when they opened the lady called on the phone, try to get Her computer too Work, not a good experience! Again I think they should've had it at the place I ordered it, I ordered it two weeks prior in Lodi, terrible service!CYNTHIA P.
Clean vehicle windshield at least. His latches were loose.Mark B.
Customer did not leave a comment.Gabor L.
Customer did not leave a comment.DOUGLAS T.
Customer did not leave a comment.MARIA M.
Customer did not leave a comment.ANITA D.
Customer did not leave a comment.Marilyn M.
Very rude people no knowledge of hooking up a trailer. Person who helped me was rude and then called another person on the phone that did everything and she was rude as well. No customer service there at allMarshall H.
Customer did not leave a comment.Russell S.
Customer did not leave a comment.Dawn S.
Make sure can is clean and sanitized! Garbage was left inside from previous renter.CATRINA W.
Customer did not leave a comment.Brian G.
Customer did not leave a comment.Jeffery H.
This is the 2nd time I have used the Gault Ca location. They are quick and professional.Amanda M.
Customer did not leave a comment.Dianne S.
Customer did not leave a comment.Henry M.
Customer did not leave a comment.james D.
I can't recommend changing anything! I had a good experience and I will return to this location to rent for my next moveBennie C.
Had to call multiple times to different locations because they could not get my days right for drop off and pick up. At the end i had the person repeat to me my days of needing the truck and it was still submitted wrong. I had to pay an extra 80 dollars and made my move very stressful.Hosannah M.
Customer did not leave a comment.Joy P.
Nothing. What you need to do is tell your other stores in the area especially the Lodi store not to try and steal Galt's stores clients. I recieved two different phone calls after making the reservation in Galt that there were no trucks in Galt and I had to come to Lodi to get a 10' truck. They were lying because Galt had two 10' trucks. When I told them that they said I was wrong and Galt didn't have any 10' trucks.Patrick H.
Customer did not leave a comment.keith R.
Simple and convenient 24 hour pickup and return. They should put more gas in the truck before you pick them up.Gail H.
The service was great and friendly.Edward M.
Customer did not leave a comment.Carolyn H.
The place was uncomfortable and didnt have a pleasant experience.Daryl L.
Customer did not leave a comment.Rosa M.
Customer did not leave a comment.Pat D.
Great service in and out in 15 minutes!Michael C.
Customer did not leave a comment.Matt M.
Customer did not leave a comment.paul T.
Nice experienceLisa S.
Moe was nice and easy to deal with.rocky R.
Customer did not leave a comment.David L.
Very nice and professionalsteven S.
Customer did not leave a comment.Larry B.
Have some type of light available and visible signs to DropboxShamaya M.
Customer did not leave a comment.Samuel T.
Nothing at the moment: Paula was excellent in service, explaining how to hook, and unhook it to my truck. Helped me purchase extra items, a connector, and a lock to use. Will definitely come back??Bill RowellBill R.
Great rental session. Personnel was helpful n great all the way aroundmarcela D.
Customer did not leave a comment.bradley P.
Customer did not leave a comment.Donna V.
Open earlierCHARLES L.
Moe's Home and Garden is amazing. He took us to the trailer, showed how to unhook and rehook it up and check the connection twice before pulling the trailer. They were extremely helpful and friendly and I already reserved the same trailer in 2 weeks.Stephennie C.
Customer did not leave a comment.Edward W.
No comments. Everything was great.Danny F.
Customer did not leave a comment.Michael P.
Customer did not leave a comment.STEPHEN R.
Customer did not leave a comment.Brandon G.
Customer did not leave a comment.PEGGY L.
Nice guy came right outside took the truck i was in and out in less than 5 minutesSophia M.
Customer did not leave a comment.George R.
Customer did not leave a comment.leo K.
Customer did not leave a comment.Michael R.
Customer did not leave a comment.Jere W.
Customer did not leave a comment.auroua R.
I like Moe.John L.
I had a flat tire and the U-Haul repair representative was not helpful and I could not get through the helpline or e-mail link for help. It took over thirty minutes before someone came on the line.Anthony L.
Customer did not leave a comment.steve C.
Customer did not leave a comment.JIM K.
The office is rather drab. Depressing. But you do get to smell wine from the wine barrels sitting around.mike M.
Trailer wasn't there when contract called for. Went back 5 hrs later when it came in. Causing $$ for extra night in hotel.James C.
Customer did not leave a comment.David D.
Great work, thanksTimothy S.
A bit pricey per mile.....vicky C.
Awesome company, awesome service. It made it so easy to drop off. I will always use U-Haul for all my moving needs. Keep up the great work U-Haul!!!Chris C.
Actually pick up from a U-Haul rental property not someone's home and Business personal business.Ruben H.
Customer did not leave a comment.BREANNA B.
Trailer was old and in poor condition. The trailer door was broken and wouldn't stay open on its own. Unfortunately I didn't check it before I left and didn't realize it until I started loading.William G.
Customer did not leave a comment.John H.
Customer did not leave a comment.john P.
Employ more people like the ones at this locationDavid C.
Always friendly and courteous. Close by. Always good equipment from himDonald S.
The return place was really nice and was the one who had brought it to my attention that my bill was higher than should be. Checked the vehicle and finalized everything quickly. He gave me a number to call to inquire/complain about the pick up locationTrent L.
Customer did not leave a comment.Steve D.
Customer did not leave a comment.CAROLYN S.
It would have been nice to have picked up the 20-foot truck at 7 a.m. as requested. My rental truck was not available until 10 a.m., and had to pick up in a different town. The pickup location indicated I had to return the truck the next day which was my travel day. I was given the extra day to unload at my destination; however, I had never experienced this type of customer service during a U-Haul rental. No pre-trip inspection occurred at the pickup location which was odd for my Uhaul experience. I have been a long time Uhaul renter, and I just wasn't very satisfied due to the fact that I was unable to get additional moving supplies at my pickup location which forced me to go to my original pickup location in Lodi California to retrieve mattress covers, blankets, Etc. Overall, not the typical Uhaul experience.Andrea S.
Customer did not leave a comment.Christine H.
Customer did not leave a comment.paul R.