Customer did not leave a comment.CHETAN M.
Customer Reviews for Neat Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was completely satisfied with my rental experience. Neats automotive is very helpful, very friendly, and extremely professional, I hope I don't need to rent another truck but if I do I will go back to Neats automotive for sureDavid D.
Customer did not leave a comment.ALAN S.
The truck absolutely reeked of cigarettes. It was nauseatingJohn W.
Took care of me quickly.No problems.Thomas M.
Customer did not leave a comment.carolyn C.
Let the customer be able to choose the drop of location.jose C.
Nothing. You chose a great business to work with. Neat Auto Repair upholds Uhaul with professionalism and a high standard of customer service.margello F.
I did not use this location, I returned the van to the same location where I rented it.Tony W.
The manager was extremely helpful and courteous. The truck was clean and no problemsrobert C.
Don't offer at-counter service as an option online when the actual location does not provide at-counter service, but only "truck share". Had to spend nearly an hour on phone calls with various U-Haul employees at time of pick-up, and then was charged for gas when I returned the vehicle with more gas than it came with and other extra questionable charges, all with no apology or offering of discount or anything from U-Haul. Also, I was told I would get a call from a field manager, but instead just received an unexpectedly high bill.John T.
My only concern with this location is there's very little to zero customer parking when renting an "in-town" local situation. It's a repair shop so you're dealing with other cars being worked on, or waiting to be worked on. However, staff here are GREAT!Erik O.
Customer did not leave a comment.Christopher Y.