Customer Reviews for Neighborhood Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Neighborhood Mini Storage

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John F.
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Customer did not leave a comment.

Bobby C W.
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All was great 👍

Robert R.
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Clean the inside cab and wash the mud off the truck. Still had to spend 30 plus minutes in store even after completing online pickup.

Dru S. | Overall Experience |
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Lauren L. | Overall Experience |
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Thomas T.
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Michael S. | Overall Experience |
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After hurricane for 3 months the facility did not have a front gate. Water got into my unit and I was told by the staff that I was mistaken even after showing proof. My unit was “climate controlled” but all of my bends and wood furniture had mold growing on it.

Deann C.
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Chris R.
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Very friendly staff. Warm welcome. Clean and organized store.

JEFFREY S.
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Rachel S.
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Timothy M.
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renee P.
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maria V.
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No me dieron un camión con el motor mal . Me quede en la carretera. Con mis niños y nomas por que escuché un ruido raro decidí hablar a que checaran y era el motor ??

Whitley B.
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Truck had not been swept out from the previous renter. After I used the truck and brought it to the drop off location I was informed that if I didn't sweep the truck I would be charged a 25.00 clean up fee. I swept it clean after the agent brought me a broom. I informed him that the truck was in this condition when I rented it.

Bruce M.
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The only downside is the truck was bigger than I needed (15' truck). Everything else was quick, easy and I booked it same day. Excellent service.

Ian H.
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The place was closed when I delivered the truck so I have no comments to make about the delivery of the truck. However I did contact them before I got the truck and they were extremely helpful and friendly.

Yoland J.
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Billy L.
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Tangela M.
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Install jacks on the rental trailers they've heavy to lift up to Hitch.

Ernest P.
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Kenny B.
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Very nice folks!

Mauricio L.
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Dropped at night

Juan V.
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N/A

Chris G.
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Give them a chance to fill your needs

Ayo W.
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Always a good experience here, have used them for 15 years.

Jared B.
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Michael M.
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Shayne D.
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Nikki P.
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Heather H.
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Elizabeth J.
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Daily rates instead of rates for 2 days. I only had the truck less than 24 hours but still had to pay a 2 day rental

BRADLEY B.
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First off, nobody was at the original location where I was supposed to pick up the trailer and they did not even answer the phone. Then I spent over two hours trying to secure a trailer at another location. On top of that I was charged twice for the reservation. I've had nothing but problems every time I use U-haul but because you continue to be the most economical choice I will probably continue to come back.

Franklin O.
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Customer did not leave a comment.

DEREK S. | Overall Experience |
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Nice place for storage.

Eric B.
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I received the truck with damage on the front bumper (a place I would not look at) and when i returned the truck, I was blamed for the damage

Dewey P. | Overall Experience |
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The staff was very friendly and answered all my concerns. Excellent place and would recommend to friends

heather L.
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Mark S.
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James B.
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Roblyn and her staff were outstanding.

ALFRED M.
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Tammie B.
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Have the truck I I ordered and reserved on hand instead of me having to go out of my way and getting charged for extra mileage to get and return the truck.

Hollie S.
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Customer did not leave a comment.

JONATHAN J. | Overall Experience |
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I really appreciated the friendliness and assistance of the staff, along with the convenience of the storage unit. Despite numerous bouts of bad rain, my items remained dry and secure! Excellent!

Britt F.
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drop off was after closing time.. plenty of room for turning and parking... excellent.

James B.
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Customer did not leave a comment.

Carl K.
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Willis L.
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Your 1800 number reservation was a nightmare . Let me deal with the local dealers .

Jordan T.
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Russell M.
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Ed C.
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Kirk W.
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Allyson S.
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Thomas S.
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Scott R.
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Tamara M.
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PATRICK E.
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Dawon D.
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TIM W.
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Charged extra mileage. For military PCS a truck weight is needed for empty and full. Since that must have been more miles then I was originally charged for, having to go out my way for the weights, seems that should not be charged. For military in that situation. But overall great, the worker at the drop off was very nice and easy to start a conversation with. Great employee

Taylor S.
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LAURA G.
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Hunter E.
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MYRON V.
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RATCHETS ON THE CAR HAULER WERE A LITTLE STIFF / A LITTLE LUBRICATION MAINTENANCE WOULD FIX IT

Beatrice L.
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TIM P.
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Veronica R.
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John L.
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Stephanie K.
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Nothing! This was a fantastic experience. The staff went above & beyond to help with an electrical problem with my vehicle that was use to pull your rental trailer. They worked 1/2 hour past closing time to meet my rental needs. Thanks!

Adam M.
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It was an enjoyable experience. the facility was clean. the sales man was nice and well dressed and well groomed

kimberley T.
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Customer did not leave a comment.

Jason M.
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bertha J.
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RANDALL H.
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Poor service no one came out to assist to hook up trailer sat on their butts in the air conditioning

Julie W.
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JENNIFER P.
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Heather P.
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This location was not the location that I asked for online. It was out of the way for me to get to.

Kyle A.
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employ workers that are capable of driving a box truck/trailer

Sherrie G.
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Customer did not leave a comment.

SANDRA C.
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COLIN C.
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Arrived at drop off place , asked were to place truck and car dolly , pointed to were they needed to go , parked them up . The service was fast and pleasant great service

Wayne M.
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Agent very friendly and helpful. A very pleasant experience. Thanks, Wayne

john W.
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LEONARD K.
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Frederick R.
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kasie M.
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BILLY D.
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Russell M.
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David A.
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keep up the good work

Anna S.
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Mike W.
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Chris K.
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CHARLES N.
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brian D.
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Clayton M.
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CATHERINE P.
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Tyler D.
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Joshua B.
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Donald D.
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Everything was good.

Richard B.
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Ronnie S.
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lolita T.
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Curtis H.
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Mike at this location was great to work with. Truck was in great shape & ready to go. Easy process with online reservations.

david G.
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Customer did not leave a comment.

mary M.
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The lady and gentleman that work at this location were very helpful. This was my second trip trying to rent car tow dolly. The first trip the dolly's lights wouldn't work therefore we couldn't use the dolly. They credited me $50 dollars on my credit card because I came from Houston and there were no other tow dolly's in the surrounding area. I came back a week later and there was a dolly waiting for me, they helped get it attached to the truck and sent me on my way. Thank you to those two people. I'm sorry I don't remember their names. And yes I would do business with them again.

Joseph E.
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FRANCIS W.
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No reviews have been submitted for this location.

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