Customer Reviews for Neil Food Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Neil Food Mart

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Lewis B. on

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Customer did not leave a comment.

Justin M. on

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glen S. on

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Trucks, trailers and dollies need to be organized and parked to improve accessibility and ease pick up and drop off.

WILLIAM M. on

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Glenn B. on

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The staff was very friendly and helpful. We were tired from a long day. She processed our return very quickly.

KATHERINE J. on

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Cody H. on

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I called customer service multiple times for various reasons. I had hold times of over 5 minutes, experienced representatives who could not help me, was transferred multiple times to reps that weren’t in my area. The rental was fine but your over the phone customer service was about a 3/10.

Stephanie L. on

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Great experience with this location!!

Wesley S. on

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Booked for the 27th, was informed on the 24th when I called to ensure my reservation that I would not be able to pick up my uhaul. Had to rent one from metter and drive to guyton and come back to metter. This cost me 40 extra dollars in gas. Then I had to change my days off to accommodate the move which ended up being a loss of pay to the tune of 275 dollars! Uhaul was dirty, dolly and hand trucks were already broke loose. Breaks felt stiff, like something was wrong. Not at all happy with this experience and will most likely become an advocate for using any other truck rental agency.

Wilfred S. on

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The location is good ad the staff excellent. As with my attempting to reserve the Car Dolly you online operations failed to allow her to complete the rental and graciously allowed me to use the equipment since yo had my info in the system.

REQAIL A. on

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marcella S. on

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Consider returned renters and give a percentage off especially when it is an emergency.

Willie B. on

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Just keep up the good work

Benjamin K. on

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James H. on

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Ken R. on

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butch S. on

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Send all your customers to Neil Food Store. They make the experience smooth!

Rhonda F. on

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Gloria J. on

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Customer before me must have had a animal in the vehicle hair was all over the seats and floor.

Mac B. on

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Fred W. on

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Front tires need balancing.

JAMES L. on

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Fjosterner E. on

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Jason M. on

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Garland H. on

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Corey C. on

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Demetria P. on

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The lady was very professional and nice .

Marcus D. on

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samuel H. on

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