Customer Reviews for Nitro Fireworks & Storage
(U-Haul Neighborhood Dealer)

39 reviews

728 1st Ave S   Nitro, WV 25143

(304) 759-8479

Location Hours

  • Mon-Tue: Closed
  • Wed-Sat: 11 am - 6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(304) 759-8479

728 1st Ave S
Nitro, WV 25143

Services at this Location:

Location Hours

  • Mon-Tue: Closed
  • Wed-Sat: 11 am - 6 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The phone application process was difficult to commence, needed agent assistance with modifying phone settings which wasn't clearly emphasized beforehand. Took more time than hoped to pick up the truck.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

The only issue I had was the price being 70 as apposed to the 54 quoted online.

Charles E. 
Rating:
5.0

Customer did not leave a comment.

LaVonne H. 
Rating:
1.0

Would never recommend uhaul to anyone. I was overcharged for milage and the speedometer is not accurate. It is as if it was altered in the favor of uhaul. I was charged 160 miles over what distance i actually drove. Worst experience while moving ive ever had.

Alexander S. 
Rating:
2.0

Customer did not leave a comment.

Michelle C. 
Rating:
4.0

Customer did not leave a comment.

David D. 
Rating:
5.0

Customer did not leave a comment.

Catherine P. 
Rating:
5.0

Very friendly and helpful.

Sharlyn S. 
Rating:
5.0

People were very friendly and helpful. Top notch.

Herbie P. 
Rating:
4.0

Customer did not leave a comment.

david D. 
Rating:
5.0

Customer did not leave a comment.

Anna G. 
Rating:
5.0

explain more clearly on the website the price difference between round trip and one way rentals. I could have picked up the trailer near my home and it would have cost me half the price.

TAMMY R. 
Rating:
5.0

Customer did not leave a comment.

JEANA Y. 
Rating:
5.0

Nothing... My experience was great! Thank you so much for making my daughter's move much easier.

kim R. 
Rating:
4.0

Don't tell customer that this isn't a drop location. Then state we will take equipment!

David Y. 
Rating:
5.0

Customer did not leave a comment.

FREDRICK EUGENE H. 
Rating:
5.0

car hauler had a flat tire

Jerry E. 
Rating:
5.0

Customer did not leave a comment.

Diana M. 
Rating:
2.0

The associate said it would be 19.99 for any vehicle as they do not have a small van ( I basically wante a small van to haul a table).and rented me a 12 foot van. When I returned the vehicle there was another associate and he was reluctant to accept this and charged me 29.99. The initia contract was sent as sms to me which I could not open. Unreliable service !!!

Venkata A. 
Rating:
4.0

Electronic check in and out does not work causing wasted time and grief for all those involved

Leigh S. 
Rating:
5.0

NA

eleanor P. 
Rating:
4.0

Customer did not leave a comment.

charles B. 
Rating:
3.0

Customer did not leave a comment.

Kenneth H. 
Rating:
5.0

Customer did not leave a comment.

Lyle C. 
Rating:
5.0

Customer did not leave a comment.

Prem Ramon C. 
Rating:
5.0

Customer did not leave a comment.

Lyle Cameron C. 
Rating:
5.0

Everything was great.

Darrell G. 
Rating:
3.0

The two wheel dolly I paid for was not included. The truck was muddy on the inside driver's side but I have to pay $25 to have it cleaned? Other than that the truck was okay.

Frank N. 
Rating:
5.0

Customer did not leave a comment.

DANIEL G. 
Rating:
3.0

I reserved the trailer to be picked up 2 miles from my house in the town I live 4 days before I needed it but had to travel over ten miles to another location to pick it up.

Rodney P. 
Rating:
5.0

Customer did not leave a comment.

Edward P. 
Rating:
5.0

N/A

David Ray C. 
Rating:
4.0

Customer did not leave a comment.

John K. 
Rating:
5.0

Customer did not leave a comment.

ahmed H. 
Rating:
4.0

Customer did not leave a comment.

DANIEL R. 
Rating:
4.0

Customer did not leave a comment.

Shane G. 
Rating:
3.0

THE MOST UNSATISIFING EXPIERIENCE WITH UHAUAL I HAVE EVER HAD I WOULD USE UHAUL ONLY AS A LAST RESORT FROM NOW ON

betty S. 
Rating:
2.0

Truck floor was covered with dry mud. Location was not prepared for rentals. Took nearly an hour to pickup the truck. I think U-Haul should choose their vendors more carefully and have a higher standard for locations.

Joseph M. 
No reviews have been submitted for this location.

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