Customer Reviews for North Hill Shell

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of North Hill Shell

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Kathleen M. on

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Nothing it was excellent and easy and much appreciated the welcome after a long weekend of moving

Danny P. on

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trailers should have little jacks for unhooking

Lori V. on

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byron H. on

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DIANNE G. on

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Doug G. on

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Quick simple looked at me very well

arthur D. on

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The staff was great. Thank you.

Lesa K. on

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As I was unhooking the trailer at the drop location, a staff member came out and helped me, which he didn’t have to. Went beyond great service. Another 5 stars!! Thank you U-Haul, the staff at both locations, plus office staff when helping to me to find another pickup location were all amazing. Can’t thank you enough.

Lynn K. on

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The truck hadn't been swept out from previous renter

Thomas K. on

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Girls in office and in phone where awesome ty. Was able to go from Calgary and drop off in pincher Creek

tony V. on

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Customer did not leave a comment.

Sylbia R. on

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The truck was not available when I arrived at my pick-up time (September 1 at 7:30 a.m.; 20 foot truck). The employee asked if he could call me when it came in. Because I had helpers already on the road from Lethbridge and High River I asked him if he could call the person who still had the truck, which he did. It was not going to be returned until 9:00. I left and returned at 9:00. Another employee said she had called me while I was on my way back to town and talked to one of my sisters to say that truck was not going to be available but they had a 26 foot truck (which I had asked for in my original request). After the paper work was done (and I gingerly drove the truck to the acreage!) all went well.

Neil M. on

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Nothing to improve. Owner was very helpful.

cindy B. on

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Very pleasant to work with and price was bang in to the quote they gave us

Clay W. on

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Sam B. on

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Curtis H. on

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No mats/pads were available that we ordered

Dan T. on

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The owners are wonderful people and you should have them train other dealers on how to treat and deal with a customer however the Uhaul operation as a whole is filled with problems and I spoke with the area manager Jason who also is great and he has a good knowledge on the fix . At this point I would change the name to U Hell

Neil M. on

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Staff here were very helpful checking in the vehicle.

Peter P. on

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Staff at location are very good. Found empty water bottle under passenger seat & cigarette butt beside passenger seat, had to clean mirrors(bird crap)

James S. on

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Customer did not leave a comment.

Jason K. on

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Very pleasant to deal with after putting up with such crap from the Cranbrook location.

Hiren P. on

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Great customer service and uhaul truck is very clean . Excellent employees

Kim M. on

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MIKE G. on

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Kevin D. on

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Mark G. on

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Great service!

Kim M. on

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Again the place was very busy and it took awhile to get the vehicle returned but the people were pleasant to work with.

Spencer V. on

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The staff member was very helpful.

Christopher P. on

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Bernice C. on

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