Customer did not leave a comment.CHARLES B.
Customer Reviews for Northwest Ohio Auto Parts Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.KORKUT E.
Customer did not leave a comment.MARSHA T.
Customer did not leave a comment.MATTHEW V.
Service was excellentSTANLEY C.
Customer did not leave a comment.Jason T.
He listened the pain and again charge for more for his smiles with customertara T.
There are some confusion with my reservation. When I went to pick up the truck the gentleman at the store was very helpful. He indicated I would be better off having a one way rental as opposed to a return rental. I told him I had asked about this while making my reservation and that the person making the arrangements told me it was cheaper to return to the place of pick up. He told me that was incorrect and tried to change the reservation to a one way rental but since the reservation was already made was unable to make this change. As a result I had to stay with the return rental however he indicated that I would not be charged with any mileage overage as it would actually be helping them out by having the truck come back to the place of origin. Apparently they are having trouble getting trucks.ERIC H.
Customer did not leave a comment.Clyde M.
Pick up location was great. The truck I had was outdated and in my opinion needs taken out of the fleet. No power, a ton of play in the steering wheel a nightmare to drive at night in the rain on a curving up and down highway. There are no places to plug in a usb phone charger. I had to buy the old school cigarette charger. All in just an old crappy outdated truck that no ones wants to drive from Ohio to Maryland nor should have to. This truck needs taken out of the fleet or tagged as under 100 miles of usage.David S.
Customer did not leave a comment.JAMES G.
Customer did not leave a comment.CHRISTINA C.
Customer did not leave a comment.PHILLIP F.
Customer did not leave a comment.THOMAS G.
Customer did not leave a comment.JENNIFER O.
Customer did not leave a comment.Mike M.
Customer did not leave a comment.Kenneth R.
Customer did not leave a comment.Joseph C.
Friendly Service. Quick in and out. Cathy was very helpful.Stephen A.
Location had no idea about 24/7 pick upAshley M.
Customer did not leave a comment.william R.
Seemed like employees were over burdened.Rowland C.
Efficient and friendlyThomas R.
Employees should be wearing masks when interfacing with the public.Leecoleman W.
Customer did not leave a comment.Ginger S.
We dropped off after hours and used key drop box.fred C.