Customer Reviews for O'Bryan Equipment

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of O'Bryan Equipment

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William D. on

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Francis C. on

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Trinity C. on

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Ramona P. on

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my first call was to request a van but i was assigned to a 10' truck. when I picked up truck, a van was on lot. I drove truck for few mins and went back. it was cumbersome and I went back and van was available. This was exactly what I needed and made the trip much more enjoyable. Thank you so much for O'bryan equip. for facilitating the change

Mary M. on

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Todd H. on

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Brenda Y. on

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Brenda Y. on

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Make sure you have everything on site at one location for people. Don’t make them drive all over town to get what is needed.

JIMMY H. on

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Have available storage in Bardstown. Rented two trucks 26' & 20" had to pay out of pocket for storage! Had to pay extra for 2nd truck until I found available storage near by!!!

James M. on

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David S. on

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No improvement needed, everything was perfect...keep up the good work !!!!!

CarrieLynn S. on

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Thanks y’all

Evan P. on

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Michael M. on

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Bernard I. on

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The online return was absolutely terrible. It took forever and the website and app kept locking up while uploaded photos. Took about 20 minutes to return.

Steve P. on

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Friendly and helpful staff. Quick and simple rental process.

Tom A. on

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brenda p. on

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Nancy S. on

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Great service! The young man that waited on me was friendly and very helpful.

Philip C. on

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Best U-Haul experience ever. Very friendly and helpful!

David B. on

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Timothy W. on

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The truck I reserved was not at the location. I had to go to another location to get the truck. There was not an appliance dolley available even though I had one reserved as well.

Nicholas G. on

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daniel k. on

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Allen B. on

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ROGER S. on

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Parking for the return of the equipment. When we returned our trailer other customers had left there Uhaul trucks blocking the parking lot which left us nowhere to unhook our trailer.

GLENN B. on

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he was very helpful and professional... he cares about his business. gb

Johanna S. on

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Uhual told me that the place to pick up would be open at 8:30. When I got there, the sign on the door says they didn't open until 9am. The people were late so it was really 9:15am before I was able to rent a uhual. Very inconvenient!

Mary T. on

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James C. on

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