Customer Reviews for Off Road Outlet

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Off Road Outlet

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Terry J. on

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they cost me over 400.00 by the way they made up the order.then they hucked up the trailer wrong and left the wire dragging and the ball wrong and sent me out knowing one turn signal and brake light out. How do you think I feel.I contacked a woman using internet then by phone and she said that the price would be 380.00 when I picked up the trailer but it was 995.00 plus tax then she wouldn't answer her phone when the u-haul yard tried to call.

Robert H. on

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The trailer I used made a lot of noise, but it worked great, very affordable and great service.

Mark P. on

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Only issue that I had was it was hard to get my vehicle out with the trailer hooked up when there is big boxes in the way and not enough room to get out

Debra D. on

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Dropped off after hours

Jon R. on

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Carl T. on

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Pat L. on

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Kristy K. on

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Easy to drop off. Horrible to pick up.

lena R. on

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NICK D. on

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Annemarie S. on

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James A. on

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I reserved a 20 foot truck ...ended up with a bigger truck than I needed ... cost me more in gas!

anita D. on

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Well I’m sure there was a drop off location closer than the one we were instructed to use. If I knew the area better I would have insisted on one!!! Also we were not instructed on the drop off procedure. If we were told we could use the drop box for key return it would have saved standing in a line after a long, tiring day of packing, Driving, unpacking...

Kenny L. on

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Just used the drop box, but all in all, a great experience. Thanks.

Steven H. on

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Steven H. on

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Arthur K. on

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Allen N. on

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MATTHEW S. on

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Quick and easy, large area to drop off. Super easy

Lance R. on

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Jennifer S. on

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Was asked to return to a location further from home but was not given enough extra miles to complete the trip, so in turn was charged for going over the miles allowed. Uhaul was also very dirty on the inside and had to be cleaned before loading.

PAMELA H. on

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I didn't experience too much since this was only a dropoff of the 20' truck I rented in Antioch, IL. As soon as George let his younger Snap-On guy handle my return, it all went smoothly. I forgot the younger man's name but he was very knowledgeable and took care of my return with exceptional conscientiousness to detail since something he saw when he brought my reservation up online was not correct. He performed his magic and all was corrected. I am a very satisfied customer!

thomas G. on

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Alyssa L. on

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AMY S. on

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Jill-RON V. on

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Melinda H. on

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Very happy that there was a full tank when picking up Uhaul.

CHARLES B. on

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Timothy D. on

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