Customer Reviews for Open Routes Transport Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Open Routes Transport Inc

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Salvador P.
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Customer did not leave a comment.

milton V.
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Customer did not leave a comment.

Xzavia A.
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Good customer service was not present from Mr. Sage. He was very impersonable and uninterested as if he had just woke up. There was no paperwork that was done ahead of time to cut down on time spent there to pick up truck and keep in practice with social distancing. He charged incorrectly for the wrong dolly and didn't give a total of the whole price of the rental before hand.

Juan R.
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Just felt like I was returning a borrowed vehicle. Place of business felt like a residential.

Dave E.
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Mobile check-in took a long time and then it told me I had to get the key inside. The door was locked. I knocked on the windows and then tried to get someone on the phone. Minutes later a guy emerged that looked like he just got up or was sick. He also proceeded to cough on my and not maintain social distancing. If I come down with COVID-19 I'm the next 5-7 days there will be a lawsuit. The back of the truck had 2 skids and plastic wrap and paper, which I removed. My order wasn't ready with the dolly and 2 dozen blankets. He gave me a dolly and 16 blankets. And was going to get my invoice corrected. Nothing was corrected when I turned in the truck.

Sean H.
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Customer did not leave a comment.

ROBERT C.
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None

Rose P.
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Customer did not leave a comment.

John T.
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Great service, very informative guy and was able to accommodate us on short notice after another U-Haul location (ahem commerce) made us go on a wild goose chase after giving up our reservation even after I called to let them know I was running late an hour earlier. The person on the phone said "sure no problem, I'll let the person know". That brought us to this location. The person was thorough even making sure that it was me and not some person with someone else's personal information. I'd recommend this location to anyone.

No reviews have been submitted for this location.

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