Customer Reviews for Owls Truck Tire Service LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Owls Truck Tire Service LLC

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Casey W.
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Cleanest and most efficient uhaul experience ever. Really glad we found this place for future needs.

James H.
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Completely satisfied! Al is great and the van was in excellent condition.

Emily M.
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Customer did not leave a comment.

Beverly B.
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Very dark and not well defined.

Anthony C.
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This is a first class operation!

TIMOTHY N.
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Al was pleasant, helpful and great to work with!

Charles J.
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Customer did not leave a comment.

James B.
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Owner was very accommodating in dealing with our schedule changes and challenges with the app.

John R.
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Customer did not leave a comment.

Justin H.
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The best experience I've had with U-Haul

Christopher K.
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Customer did not leave a comment.

antwan B.
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Customer did not leave a comment.

Alyssa Q.
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Customer did not leave a comment.

evan T.
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Customer did not leave a comment.

BOB V.
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This was not the location I requested and was miles from my pick up location. the location I requested was 8 miles from my pick-up point and this location in Langhorne PA should not be used EVER!!!!

Andrew O.
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The man working there was very friendly.

Scott G.
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Customer did not leave a comment.

Brenda W.
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None. We left personal items in the truck. We were able to retrieve items. Very supportive..

James M.
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Absolutely the nicest, friendliest and caring individual I ever did business with in over 30 years of renting UHauls from Phila to Pittsburgh and in between! Courteous, efficient and down right nice. He had everything ready, neat and clean. the return was simple and easy. Only took about 3 minutes!

Rebecca B.
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The only downside to the whole experience was the return process. After a long day of moving, there were an unnecessary amount of steps to return the van because it was after hours.

Zoe K.
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Weird, out of the way location. It made no sense why I couldn't pick up and drop off at the same place. At least I could drop off after hours and drop off was much easier than pick up.

Gordon L.
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Customer did not leave a comment.

Kristina R.
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The online pick up didn't work, but I called the number on the door and he came out right away to do the paperwork manually on a Saturday at 5 pm! He was SO pleasant and helpful!

SYDNEY S.
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Customer did not leave a comment.

Edward M.
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Don't change my pick up location. I had reserved at another location and suddenly had to drive several miles out of my way to pick it up. I ended up with overage charges due to this.

Nicole W.
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Clearer labeling of where to park the U-Haul when dropping off

MARTIN C.
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Great customer service went above and beyond

Andrew M.
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Could not have been easier.

Addam C.
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It was a pretty good experience, they didn't have the truck I ordered, but upgraded me for no additional cost. The staff is responsive and the contact free pick up and drop off was easy.

Carol R.
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Great experience!

Christopher M.
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Customer did not leave a comment.

Lisa M.
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Customer did not leave a comment.

Kyaw Zin W.
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Pick up location lied about the gas tank level. I'm sure the drop off location tried to help but I was still charged when I returned with more gas than what I picked it up with. Made 2 trips to the location because the web developers of uhaul are incompetent with the online drop off service.

William D.
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If this location continues to give the perfect service that I received, no worries.

Christoph L.
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The proprietor was very nice and helpful. We will rent from him again. Thank you!

Barbara G.
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do have a bit of a problem. I left my purse in the vehicle & when I inquired about it the check out man said it wasn't there.

Jules P.
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Customer service was great and I like supporting a mom & pop business!

Angelo C.
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Customer did not leave a comment.

Timothy D.
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Great service. Fast check in and check out, clean vehicles, explained vehicle features well. Will use this location again 10/10.

Gail L.
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Customer did not leave a comment.

Lauren D.
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Customer did not leave a comment.

Timothy F.
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Customer did not leave a comment.

JOYCE S.
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Alvin was courteous and when he heard we were new to the area, he welcomed us and said to call if we need anything.

Kevin R.
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Customer did not leave a comment.

Emily M.
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The man at this location was very nice

Sean G.
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Customer did not leave a comment.

Christian T.
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Customer did not leave a comment.

Elias D.
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the office is not clean and the price that you have on internet says 20 use and i was charged much more for one day.

alberto L.
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Customer did not leave a comment.

Lauren R.
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The mobile pickup was amazing! No wait and quick and easy. Absolutely loved it.

Lisa M.
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NOTHING.! ??

James W.
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Customer did not leave a comment.

Philip E.
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Excellent rental. Clean van, immaculate, great service. 5 stars.

Elizabeth B.
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The location was a bit disorganized. The folks were nice enough, but it did not appear they had an efficient system to move people along.

Andrew F.
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Helpful and expedient. No complaints here.

chuck H.
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Customer did not leave a comment.

Youngwoo C.
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Nothing

LYLE H.
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Customer did not leave a comment.

luther J.
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Everything was great. Thank you Thank you!!!!!

Gerd T.
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Customer did not leave a comment.

joe D.
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Sam L.
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Maegan M.
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Alvin and his employees were so wonderful! moving is stressful but renting the u-haul went smoothly and alvin was very professional and courteous. for any future u-haul rentals, i am coming here. i have no suggestions for improvements.

Cynthia M.
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Customer did not leave a comment.

Mark B.
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Great people.. helped me out of a jam

Michael R.
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Great customer service...follow-up calls, etc.

James S.
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When I got there, all of the trucks were in excellent condition (not just mine). The representative had excellent customer service skills. He made everything very easy to understand. I had a lot of questions, and I wasn't rushed. That made the process very smooth. I've been to other U-Haul locations and had totally different experiences (nowhere near as good). As an army veteran - etiquette & service mean a lot to me. I'd definitely come back.

jonathan R.
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Awesome CUSTOMER SRRVICE. Well managed. Takes pride in work.

John H.
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Online system is a pain in the butt...but the gentleman at Owl's helped us out and got us going...thanks to him!

Robert S.
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I am extremely disappointed that I was charged $12.75 for gas. The money is nominal and I am writing this more for principle and hope to avoid this happening to others. I traveled a total of 7 1/2 miles and put a gallon of gas into the tank before returning. That math says the truck only gets 2 1/2 miles per gallon. They did not call to discuss prior to charging for the gas. I hope this isn't their business practice and just assume folks overlook their invoice. I expect to be refunded in full for the $12.75.

Donald A.
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The Ford van was new, clean, well appointed with a floor pad, and I also used furniture blankets, which worked well. Al is a courteous professional, who explained everything up-front in a very clear manner. I would rent U-Haul vehicles here again, and also tell my friends to go Owls when they need a U-Haul truck/van.

francis M.
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Alvin Bowman the manager was extremely helpful. The location needs parking spaces.

Maria P.
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Alvin at the UHaul pick up location in Willow Grove was EXTREMELY HELPFUL and was not only very accommodating and easy to deal with, he was able to calm me with his reassuring attitude and disposition. I actually felt like I was being helped by a friend I knew for years. Excellent customer service and truck was awesome as we were lucky enough to get a brand new one. Thank you for everything!

Ronit K.
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Customer did not leave a comment.

MINDY S.
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Customer did not leave a comment.

Christopher S.
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The location was rather cluttered, with no clearly designated place to park the returned truck. (No personnel on duty.)

Veda Sravya Priy C.
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Customer did not leave a comment.

anthony J.
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Service was very friendly took very little time truck was new and very clean. owner was great

bill C.
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Customer did not leave a comment.

kilolo H.
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Very good customer service! Very professional and personable

stan R.
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The truck rental all went as planned - great service

veronica J.
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Customer did not leave a comment.

Dale L.
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Customer did not leave a comment.

eric B.
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Nice guys at the location.

harry S.
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Customer did not leave a comment.

james S.
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Thanks ALVIN. needed a second truck...got it from him... had I needed a third, he would have been the first to know!

Jonathan G.
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Accomadating. Friendly. Professional. I will be using this business again.

eric B.
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Customer did not leave a comment.

Dheeraj B.
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Alvin Bowman was very friendly and helpful. He was informative and explained everything to know about the truck.

ian G.
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Excellent customer service!!!

Dane W.
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The staff is very caring and considerate. The vehicles are in EXCELLENT condition. A+++ across the board!!

Artin A.
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Great service, even gave me tips on local fishing while I was there. Will definitely revisit!

Gregory M.
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Site was not open when the truck was returned.

MENG Z.
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Customer did not leave a comment.

Delton J.
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Things were good {none}

Jonathan G.
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Very friendly, helpful and accommodating staff. Will definitely utilize the services at this location again.

Nicole R.
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Nothing to improve, Alvin was very helpful...

james S.
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Alvin was great! I truly don'y know what i would change

Bryan B.
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Very happy with the service. Pleasant people to work with.

Wardell C.
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Everything was great would recommend this location ????

No reviews have been submitted for this location.

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