Customer Reviews for Owls Truck Tire Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Owls Truck Tire Service

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Elias D. on

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the office is not clean and the price that you have on internet says 20 use and i was charged much more for one day.

alberto L. on

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Customer did not leave a comment.

Lauren R. on

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The mobile pickup was amazing! No wait and quick and easy. Absolutely loved it.

Lisa M. on

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NOTHING.! ??

James W. on

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Customer did not leave a comment.

Philip E. on

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Excellent rental. Clean van, immaculate, great service. 5 stars.

Elizabeth B. on

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The location was a bit disorganized. The folks were nice enough, but it did not appear they had an efficient system to move people along.

Andrew F. on

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Helpful and expedient. No complaints here.

chuck H. on

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Customer did not leave a comment.

Youngwoo C. on

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Nothing

LYLE H. on

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luther J. on

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Everything was great. Thank you Thank you!!!!!

Gerd T. on

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joe D. on

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Sam L. on

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Maegan M. on

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Alvin and his employees were so wonderful! moving is stressful but renting the u-haul went smoothly and alvin was very professional and courteous. for any future u-haul rentals, i am coming here. i have no suggestions for improvements.

Cynthia M. on

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Mark B. on

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Great people.. helped me out of a jam

Michael R. on

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Great customer service...follow-up calls, etc.

James S. on

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When I got there, all of the trucks were in excellent condition (not just mine). The representative had excellent customer service skills. He made everything very easy to understand. I had a lot of questions, and I wasn't rushed. That made the process very smooth. I've been to other U-Haul locations and had totally different experiences (nowhere near as good). As an army veteran - etiquette & service mean a lot to me. I'd definitely come back.

jonathan R. on

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Awesome CUSTOMER SRRVICE. Well managed. Takes pride in work.

John H. on

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Online system is a pain in the butt...but the gentleman at Owl's helped us out and got us going...thanks to him!

Robert S. on

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I am extremely disappointed that I was charged $12.75 for gas. The money is nominal and I am writing this more for principle and hope to avoid this happening to others. I traveled a total of 7 1/2 miles and put a gallon of gas into the tank before returning. That math says the truck only gets 2 1/2 miles per gallon. They did not call to discuss prior to charging for the gas. I hope this isn’t their business practice and just assume folks overlook their invoice. I expect to be refunded in full for the $12.75.

Donald A. on

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The Ford van was new, clean, well appointed with a floor pad, and I also used furniture blankets, which worked well. Al is a courteous professional, who explained everything up-front in a very clear manner. I would rent U-Haul vehicles here again, and also tell my friends to go Owls when they need a U-Haul truck/van.

francis M. on

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Alvin Bowman the manager was extremely helpful. The location needs parking spaces.

Maria P. on

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Alvin at the UHaul pick up location in Willow Grove was EXTREMELY HELPFUL and was not only very accommodating and easy to deal with, he was able to calm me with his reassuring attitude and disposition. I actually felt like I was being helped by a friend I knew for years. Excellent customer service and truck was awesome as we were lucky enough to get a brand new one. Thank you for everything!

Ronit K. on

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MINDY S. on

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Christopher S. on

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The location was rather cluttered, with no clearly designated place to park the returned truck. (No personnel on duty.)

Veda Sravya Priy C. on

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anthony J. on

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Service was very friendly took very little time truck was new and very clean. owner was great

bill C. on

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kilolo H. on

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