Customer Reviews for Palm Harbor Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Palm Harbor Rentals

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Dorothy K. on

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Owner has excellent customer service skills. It was a joy to do business with Randy Kitzman.

scott M. on

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Laura R. on

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Leslie A. on

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Best rental experience ever!??

James S. on

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JAMES M. on

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Always a good experience, thank you.

christopher S. on

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Cynthia D. on

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karen L. on

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The drop off time is very wrong on the receipt. I would Have expected that information to be correct. I returned the trailer at 11:15a. It would be nice to have an option to rent the trailer for a few hours and pay less than a 24 hour price when only needed for an hour.

EDWARD B. on

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Randy, owner, went out his way to accommodate my needs for a trailer. Very efficient and professional.

conda D. on

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John K. on

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Robert P. on

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Pat T. on

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Brian V. on

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Waldemar W. on

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Donald S. on

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Very nice people. Very accommodating and friendly.

Frank Q. on

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This location is less corporate but a better customer experience.

David C. on

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Awesome location!

William E. on

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thomas M. on

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suzan T. on

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Always courteous, professional service.

Andrzej S. on

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Patricia V. on

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Karen J. on

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The people at Palm Harbor U-Haul as super. They go out of their way to make the rental experience positive. WE have rented as well as dropped one way rentals off to their location and they are always the same, helpful, efficient and friendly.

Gary K. on

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Gil L. on

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Have a better system on the way to used your drop box. I don't think I should have too leave all my paper in the drop box, that's what it said too do.

Guy B. on

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Felt like I was in a junk yard, junk vehicles intermixed with uhaul vehicles. Office was complete mess, dirty and dingy. I had been there before and swore never to go back. Mistakenly listed this as return location and was disgusted when I saw the location I selected. I do not see how Uhaul can tolerate such a disaster as one of its locations.

NEIL R. on

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cynthia R. on

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DARYL F. on

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While not an inviting facility, the location is fine. And that's what counts for me. So I'd use it again.

Melaniie B. on

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ED K. on

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Such nice and helpful people. They went above and beyond to assist me in picking the correct trailer and even helped me secure my bicycle in a manner that it wouldn't get damaged during transit. We have rented here before and will continue to do so in the future. Top Notch Business.

John C. on

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CHRIS W. on

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Philip M. on

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Christina P. on

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We have rented or dropped off at this location several times and they are ALWAYS so nice and great to work with. We will never rent from another location.

Trudy B. on

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We were very satisfied. They were helpful when it was raining and we kept canceling, very understanding.

Paula S. on

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Laurie D. on

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Great experience. Customer service a 10 plus. Will only rent from this location going forward.

Gary K. on

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Always a great experience, GREAT People!

Daryl F. on

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Brad B. on

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christopher G. on

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Ive been using this location for all my moves for the last 10 years. Always have a great experience here.

Tommy M. on

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Robert B. on

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susan T. on

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Keep up friendly, professional service.

Christian P. on

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Great owners. Make it easy. They care. Reliable. Trusted. Family oriented. I am lucky they are here when I need them. Amazing work ethic and care for their customers.

Thomas Z. on

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Scott W. on

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Very courteous and helpful.

Daniel D. on

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Paul B. on

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anthony D. on

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Very helpful, professional and pleasant. My favorite location to rent from

David C. on

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Christine C. on

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The employees here were great! They were friendly & helpful. When I realized I booked a truck too small they accommodated no problem.

William L. on

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Zina K. on

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William W. on

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Steven S. on

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RICHARD L. on

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Lewis C. on

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Andrew K. on

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Location presence from street is lacking. People are friendly and service is great.

Debra K. on

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kevin P. on

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Simon W. on

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When booked online we clicked the option for helpers. A local company was as an option to choose which we choose and clicked. On the morning day nobody turned up and local pick up didn’t know anything about it at all. Looks like software programmers mistake!! Fix it asap! Makes you company look unprofessional

Dean P. on

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Henrietta S. on

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Not a thing It was so easy to get into your location, straight into your driveway from the Left turn Lane. Thanks

KEVIN M. on

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Outstanding service! Am totally satisfied, a very positive experience! Will definitely use this location again! Thank you!

hilda W. on

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Great friendly people. I would highly recommend them

Jim B. on

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Jim-Brenden B. on

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Volodymyr U. on

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Tafaoga C. on

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Professional & helpful! Will definitely utilize this location again.

LAUREN B. on

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Luis R. on

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donna S. on

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thank you for a stress free, no hassle move - everything went smoothly at both ends of my trip, thank you!

Nina R. on

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It always takes a long time to pick up. From every location I've tried.

JAMES M. on

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STEVEN H. on

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Donna B. on

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Susan B. on

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Charles Y. on

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susan T. on

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Keep Randy and Marcie in the UHaul business for prompt, courteous and professional rental services.

DOUGLAS B. on

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Needs better curb appeal.

anthony T. on

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The owner was friendly, professional, and accommodating. I couldn6ask for a better experience.

Brian S. on

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Staff was great

WILLIAM E. on

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BENJAMIN Z. on

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CARLOS C. on

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Worst location ever. 1 hour from home . Pickup location was changed 3 times. Terrible service

Manuel M. on

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Quick and easy

KAY J. on

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victor J. on

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Rebecca C. on

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Friendly service and quick and easy contract.

susan T. on

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Location always provides prompt, courteous and friendly professional service... They are THE BEST TEAM.

Robert M. on

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Friendly and honest

CARL P. on

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James P. on

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JOHN H. on

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ROBERT C. on

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Great experience

susan T. on

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Always prompt, courteous and friendly service by Randy and Marcie. Best location EVER.