Customer Reviews for Palm Harbor Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Palm Harbor Rentals

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Donald D. on

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Lanette S. on

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Perfect - easy pickup and drop off......

Matthew M. on

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susan K. on

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teresa P. on

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Raymond L. on

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Shelly P. on

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john D. on

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Great customer service at the location

Thomas L. on

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David B. on

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carol C. on

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Could have used a full tank Of gas at the start.

JOSE L. on

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William B. on

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Great service always well maintained.

Edward B. on

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Randy, a true businessman that appreciates each customer. Knowledgeable, efficient, understands his customer's desire to get back on the road to complete their tasks.

Carl A. on

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Friendly, helpful, actually enjoyable people to work with. Great job!

Sherif M. on

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Excellent customer service. The new girl in training was excellent too.

Joseph D. on

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donald K. on

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Owners and their staff are wonderful. Great customer service! This is my go-to place for any type of truck or trailer rental.

suzan T. on

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Only UHAUL dealer/location our volunteers and community agency will use.

ROBERT M. on

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Better discounts for frequent customers.

Mike W. on

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Gregory L. on

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I have always liked this site - great people, equipment always ready, and quick to get me out the door to get on with what I need to do.

terry W. on

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Closed early on Saturday when I was only renting trailer for few hours, so when I returned at 3:30pm no one there for check in. Requiring me to disconnect myself. I called corporate on Saturday to confirm my return, and called location on Sunday morning to confirm return. Today was involved for two days. It was corrected but just handed poorly with no apologies for my inconvenience!

lee C. on

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Nikolaos D. on

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douglas J. on

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nothing eveything was good

Jeff B. on

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Michael L. on

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Jeffrey H. on

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Carla W. on

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Carla W. on

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Randy F. on

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Everything was great

Timothy S. on

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Randy is a great person, very hard worker kind man

Donna McCoy P. on

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Timothy G. on

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Employees were very helpful and curtious

Tom J. on

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Edward B. on

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Randy is a very customer oriented business man, who is effcient and accommodating. A refreshing experience to deal with a businessman that cares about his customers.

robert B. on

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Used this location several times. Always very helpful and friendly. Never a problem with equipment.

Kulwinder S. on

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Great people running the business. It was a pleasure working dealing with them. Danny

Aleksey N. on

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Dorothy K. on

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Owner has excellent customer service skills. It was a joy to do business with Randy Kitzman.

scott M. on

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Laura R. on

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Leslie A. on

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Best rental experience ever!??

eric S. on

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Excellent service would recommend

Heather O. on

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Quick check in for picking up and dropping off. Staff Randy was friendly and helpful .

Geoffrey H. on

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moe K. on

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Very friendly and excellent service

ronald V. on

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suzan T. on

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Maintain your quality of service and friendliness

Scott T. on

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Scott C. on

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The people at this location are fantastic to deal with. I’ve rented here before. Always friendly and professional. They get you out the door quickly.

Gail C. on

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Great Customer Service! Van was new and drove great! The Rep was courteous and helpful! Great experience !

JOHN E. on

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Melissa A. on

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Great customer service, thank you!

MICHAEL E. on

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Outstanding customer service greeted us when we pulled in and took down our checkin information was checked out in under one minute representative was clean-shaven respectable looking and the premises were immaculate kudos to them.

kurt M. on

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Update computer systems

Chad V. on

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Mariusz S. on

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James S. on

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JAMES M. on

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Always a good experience, thank you.

christopher S. on

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Cynthia D. on

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karen L. on

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The drop off time is very wrong on the receipt. I would Have expected that information to be correct. I returned the trailer at 11:15a. It would be nice to have an option to rent the trailer for a few hours and pay less than a 24 hour price when only needed for an hour.

EDWARD B. on

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Randy, owner, went out his way to accommodate my needs for a trailer. Very efficient and professional.

conda D. on

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John K. on

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Robert P. on

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Pat T. on

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Brian V. on

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Waldemar W. on

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Donald S. on

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Very nice people. Very accommodating and friendly.

Frank Q. on

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This location is less corporate but a better customer experience.

David C. on

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Awesome location!

William E. on

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thomas M. on

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suzan T. on

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Always courteous, professional service.

Andrzej S. on

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Patricia V. on

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Karen J. on

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The people at Palm Harbor U-Haul as super. They go out of their way to make the rental experience positive. WE have rented as well as dropped one way rentals off to their location and they are always the same, helpful, efficient and friendly.

Gary K. on

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Gil L. on

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Have a better system on the way to used your drop box. I don't think I should have too leave all my paper in the drop box, that's what it said too do.

Guy B. on

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Felt like I was in a junk yard, junk vehicles intermixed with uhaul vehicles. Office was complete mess, dirty and dingy. I had been there before and swore never to go back. Mistakenly listed this as return location and was disgusted when I saw the location I selected. I do not see how Uhaul can tolerate such a disaster as one of its locations.

NEIL R. on

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cynthia R. on

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DARYL F. on

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While not an inviting facility, the location is fine. And that's what counts for me. So I'd use it again.

Melaniie B. on

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ED K. on

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Such nice and helpful people. They went above and beyond to assist me in picking the correct trailer and even helped me secure my bicycle in a manner that it wouldn't get damaged during transit. We have rented here before and will continue to do so in the future. Top Notch Business.

John C. on

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CHRIS W. on

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Philip M. on

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Christina P. on

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We have rented or dropped off at this location several times and they are ALWAYS so nice and great to work with. We will never rent from another location.

Trudy B. on

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We were very satisfied. They were helpful when it was raining and we kept canceling, very understanding.

Paula S. on

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Laurie D. on

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Great experience. Customer service a 10 plus. Will only rent from this location going forward.

Gary K. on

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Always a great experience, GREAT People!

Daryl F. on

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Brad B. on

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christopher G. on

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Ive been using this location for all my moves for the last 10 years. Always have a great experience here.

Tommy M. on

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