Customer Reviews for Pego Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Pego Self Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

James L. on

Rating:

the rental did not refund any unused extra days. the web site did not say the extra days were "non-refundable", so I feel you stole that money - not a good customer policy.

Charles C. on

Rating:

The truck I rented the A/c was low on Freon or something while driving the a/c kept cutting out and it would get hot inside

TERRIE H. on

Rating:

Customer did not leave a comment.

Stuart S. on

Rating:

Jayme was so helpful when returning the truck & renting a storage unit. Will use this location if the need arises in the future.

Gabrielle C. on

Rating:

Great service & friendly staff...would highly recommend!

Billy B. on

Rating:

Customer did not leave a comment.

teresa C. on

Rating:

Customer did not leave a comment.

Bobby B. on

Rating:

Customer did not leave a comment.

James M. on

Rating:

Quick and easy. Couldn't be happier

BRYAN S. on

Rating:

Customer did not leave a comment.

Billy I. on

Rating:

Good service and facility. Thank you

Kyle M. on

Rating:

Very friendly and helpful

kathy C. on

Rating:

There's nothing to improve. It's a good place to rent from

Brent S. on

Rating:

Very nice staff. Helpful.

JESSICA D. on

Rating:

Staff was friendly. The facility was well maintained will definitely use again if in need of storage.

steven A. on

Rating:

Great job as usual!

Barry D. on

Rating:

Customer did not leave a comment.

TAJA W. on

Rating:

This was my first time getting a storage unit, they are great and so helpful! I would definitely use them again if I need a unit. Thank you

Gerald S. on

Rating:

Customer did not leave a comment.

Vicki H. on

Rating:

I need someone to call me. The last 2 times I rented a truck have been horrible 214-876-0406 Thank you

Victor W. on

Rating:

The online process did not work well, My truck was confirmed online but was not there for pick up. Our original pick up location was NineLiquor store in Caney City texas... they did not reserve our 20 ft. truck I prepaid for and so I was sent to an alternate location and had to settle for a 15ft. truck that wasn't big enough. I am still trying to get reimbursed the difference in cost.

Jeanne J. on

Rating:

Customer did not leave a comment.

tim F. on

Rating:

Customer did not leave a comment.

Ray S. on

Rating:

Service was good and friendly.

JEFF A. on

Rating:

Customer did not leave a comment.

Linda S. on

Rating:

This was a flawless experience. Truck was ready for pickup as scheduled and customer service was great! I would highly recommend this location.

David J. on

Rating:

Customer did not leave a comment.

Richard H. on

Rating:

They were not open the hours they said. There was multiple people trying to return and no one was there. We were piled up in a tiny parking lot nearly into the highway. When the girl finally arrived she approched my car and said when i open the gate you pull in....or are you waiting on someone? I said "you". She said to me "you can lose the attitude." I ask her "or what? You wont return my uhaul." She said or you can get off my property. I then said to her you ask me a question and i gave you a answer. Then she walked off. I waited in the car, my husband returned the uhaul and according to the employee our paperwork was wrong and we did not get our full deposit back. I would definitely not recommend the return location to anyone. There unprofessional, rude and tried to be confrontational.

on

Rating:

Customer did not leave a comment.

DAVID S. on

Rating:

Customer did not leave a comment.

Janel R. on

Rating:

Customer did not leave a comment.

RON G. on

Rating:

Customer did not leave a comment.

BILL S. on

Rating:

Very helpful and friendly