Customer Reviews for Postal Annex 400 Temecula Ca

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Postal Annex 400 Temecula Ca

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James M. on

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Make after hour returns easier. Inform customers what information they will need to provide BEFORE logging into UHaul.com. The $20 after hour fee is ridiculous! -- particularly when you close so early on Saturdays. Special commendation to Michael Leer (regional manager) for his individual attention in assisting me. He was a great help and went out of his way to assist. He deserves a pay raise!

PAUL H. on

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Shorten the length of time it takes to rent a vehicle.

TONI N. on

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The UHaul employees at this location are excellent

Richard C. on

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Customer did not leave a comment.

Robert H. on

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Very nice people made the rental experience a pleasure.

kELLY F. on

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HERMAN K. on

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I received a quote of $20.00 less than I paid from Ashley. When I arrived to pick up the truck I was told it would be $20 more than I was quoted. Ashley was not there when I picked it up.

Lance J. on

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This was the perfect answer to the dilemma of getting something too big and bulky for SUV transport delivered to our Postal Annex location. Easily managed with a 2 wheeler and the Mrs. and we had our delivery completed and the van returned within a couple of hours. Thanks for the Postal Annex and U-Haul partnership! LAJ

Kathy G. on

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KIMBERLY V. on

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mitchell R. on

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Initially I discovered an issue that could not have been known by the renting outlet, however when brought to their attention, they promptly replaced the vehicle with another, and the rest of the experience was first rate. Even issued a rental credit for my inconvenience. I would highly recommend this place if you need a rental. My overall experiences with Uhaul have always been great, and this was no exception. Mitch Rubin

ALISA R. on

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BOB H. on

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Ashley was a great help.

ANTHONY S. on

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When I received the van the back cargo door was cracked open and inside was bottles of urine, wrinkled up toilet paper, pills and trash. Obviously a homeless person had been living inside previously before i rented the vehicle. If i had not been crunched for time I would’ve returned the keys right away and gone elsewhere. I will probably never rent from this location again or from U-Haul.

kimberly V. on

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The U Haul truck I rented, had a cut gas line.So as I was up in Aguanga, way out on 371 hqy ,towing my trailer. No gas,even though I kept putting gas in.

Ryan W. on

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Called ahead to verify that I could drop off the vehicle at this location and which I was told I could and I ended up getting charged. Again, likely taking this to court.

Brent S. on

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Really great team, that is combined as a postal annex. So if you know what you’re doing and they have the vehicle you need, you are in and out in 5 mins! Great place!

Kristen H. on

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ritchard M. on

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Claudia A. on

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Excellent Customer Service! Great experience at this location! Thank you :)

THOMAS V. on

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RANDALL C. on

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Great customer service!

OSCAR B. on

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Great experience great customer service easy rental process I’ll totally recommended

WENDY S. on

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Samuel H. on

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Awesome employee who handled my transaction. Great guy

DONOVAN L. on

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BOB H. on

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Ben always gives me a great clean truck and gets me on the road quickly!

RANDY K. on

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JAY Z. on

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john D. on

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It was all good

QUINN C. on

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Ben was very helpful and thorough. Best U Haul experience ever.

javier C. on

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This location has excellent customer service. As busy as they were when I showed up they acknowledged me, very courteous, and were still able to help in short amount of time. I enjoyed my experience very much.

Jing Z. on

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Customer did not leave a comment.