Customer Reviews for Quick Move Rental
(U-Haul Neighborhood Dealer)

850 reviews

8229 N Oak Trafficway   Kansas City, MO 64118

(816) 436-1846

Location Hours

  • Mon-Sat: 9:30 am - 5 pm
  • Sun: 10 am - 3 pm

Services at this Location:

Contact Us

(816) 436-1846

8229 N Oak Trafficway
Kansas City, MO 64118

Services at this Location:

Location Hours

  • Mon-Sat: 9:30 am - 5 pm
  • Sun: 10 am - 3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

awesome

Allison L. 
Rating:
5.0

The trailer was dirty when we got it, but the person who was there cleaned in for us before we left and was very friendly

JOSHUA C. 
Rating:
5.0

Customer did not leave a comment.

LUCY J. 
Rating:
3.0

Customer did not leave a comment.

CODY W. 
Rating:
5.0

Not a thing.

RONALD M. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN F. 
Rating:
5.0

The service was fair and friendly. Able to accommodate changes in the moving schedule.

Virgil E. 
Rating:
5.0

Customer did not leave a comment.

CASSANDRA I. 
Rating:
5.0

Customer did not leave a comment.

HUNG N. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL N. 
Rating:
3.0

Customer did not leave a comment.

Dustin M. 
Rating:
5.0

Customer did not leave a comment.

Jeremy B. 
Rating:
5.0

Customer did not leave a comment.

MIRELA D. 
Rating:
5.0

The staff were very helpful, they made sure to clean the truck out for me and that I had what I needed. Would definitely use them again

CHANTIA G. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA W. 
Rating:
5.0

Customer did not leave a comment.

Rhayne K. 
Rating:
5.0

Customer did not leave a comment.

RICHARD A. 
Rating:
5.0

Customer did not leave a comment.

kate K. 
Rating:
5.0

Helpful give this man more money.

THOMAS F. 
Rating:
5.0

The service manager was great. Very helpful and knew his equipment hat helped me with my needs. Great Job

JAMESMARIANO R. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
4.0

Customer did not leave a comment.

Brian N. 
Rating:
2.0

Customer did not leave a comment.

Alexis A. 
Rating:
5.0

don't change my reservation pickup location

kyle S. 
Rating:
5.0

Customer did not leave a comment.

RICHARD R. 
Rating:
5.0

We were there bright and early for our move. They greeted us with a smile. Had me in a clean truck ready to rip and roll within 10 minutes. Quick easy clean and with a smile. What more could you ask for renting a uhaul

MITCHELL S. 
Rating:
5.0

Customer did not leave a comment.

MARY L. 
Rating:
4.0

Representative answered all questions in a pleasant manner, even with another customer waiting. His courteous manner was appreciated.

JOLENE C. 
Rating:
3.0

Customer did not leave a comment.

Blake M. 
Rating:
5.0

Customer did not leave a comment.

TIFFANY J. 
Rating:
5.0

Sam was really helpful with the process of renting the U-Haul. Keep up the good work!

ZAW A. 
Rating:
5.0

Both guys were great at the front desk. One offered to blow the back out of the truck for me before taking off as someone had left to debris and the other caught me before driving off to make sure the back door was down.

ZACHARY D. 
Rating:
2.0

The attendant was taking a 10 min coffee break for pick up I had to call main office to get someone to get him after he opened the door was very good taking care of us. When dropping off u-haul same thing 10 min sign on door I was in car to pick up drive saw attendant in car back of store waved he came took care of us.

EARL W. 
Rating:
3.0

Other than getting there and them out for coffee, not bad. My issue was with the entire experience as I ordered at 1 location and when I went the day of to pick up, I was told another location 10 miles away had my trailer. Had to drive there and back twice due to them not selling hitches like first place did. Frustrating to say the lease.

ALBERT G. 
Rating:
5.0

Customer did not leave a comment.

Frank R. 
Rating:
5.0

Great customer service.

MARK R. 
Rating:
5.0

Customer did not leave a comment.

KIMBO O. 
Rating:
5.0

Customer did not leave a comment.

Timothy G. 
Rating:
5.0

Customer did not leave a comment.

DANIELLE F. 
Rating:
3.0

Customer did not leave a comment.

THOMAS F. 
Rating:
4.0

Customer did not leave a comment.

GEORGE R. 
Rating:
3.0

Well we drove 15 miles total and we put 6 dollars in gas in the tank. How did I get charged for 3 more gallons? Does the truck get 3 miles per gallon? That doesnt make sense. The ppl were really nice that we dealt with while getting the truck however. But I feel like something fishy went on with the gas issue.

CYNTHIA H. 
Rating:
5.0

Customer did not leave a comment.

Vicki B. 
Rating:
5.0

Customer did not leave a comment.

GHAIB S. 
Rating:
5.0

Customer did not leave a comment.

Nathan H. 
Rating:
4.0

Customer did not leave a comment.

THOMAS F. 
Rating:
5.0

Customer did not leave a comment.

MIRELA D. 
Rating:
5.0

Customer did not leave a comment.

Barbara P. 
Rating:
5.0

Customer did not leave a comment.

MARK B. 
Rating:
5.0

Customer did not leave a comment.

Timothy B. 
Rating:
5.0

Manager had truck ready to go great service.

JOHN P. 
Rating:
5.0

I have great praise for Dan. He went the extra mile to help me, coming in on a Sunday to double-check the hookup, and he even came to help me shortly after I Ieft and encountered a problem. Throughout this he was really kind and extremely helpful. He really saved the day.

Kurt H. 
Rating:
5.0

The owner or store manager was really polish to and personable. The store was well maintained as well as the truck

Precious T. 
Rating:
5.0

Good, friendly service

BRIAN D. 
Rating:
5.0

Customer did not leave a comment.

OLUMIDE A. 
Rating:
5.0

Very helpful great guys

RICHARD H. 
Rating:
5.0

Awesome experience

TIMOTHY G. 
Rating:
4.0

Customer did not leave a comment.

CARL C. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Customer did not leave a comment.

Joseph J. 
Rating:
2.0

The cab was dirty as well as the bed and given the condition I seriously doubt it had been disinfected.

Ronald D. 
Rating:
1.0

Customer did not leave a comment.

ARIANA S. 
Rating:
5.0

So the young man running the place did a great job.

CHARLES S. 
Rating:
4.0

Customer did not leave a comment.

marc E. 
Rating:
2.0

Terrible gasoline smell in building. Never received a contract for the move. Location does not answer the phone, even after 15 rings. U-Haul web site is TERRIBLE - does not complete transactions at vendor, phone, or PC.

DAVID L. 
Rating:
5.0

Customer did not leave a comment.

PETER B. 
Rating:
5.0

Customer did not leave a comment.

Kenneth P. 
Rating:
5.0

Customer did not leave a comment.

Kenneth P. 
Rating:
5.0

Very friendly staff.

Chip P. 
Rating:
5.0

Perfect customer service!!! No complaints

Trevon D. 
Rating:
5.0

Customer did not leave a comment.

LISA S. 
Rating:
5.0

Checking in was super fast and easy the the employee was really friendly. Definitely will be going back again for my uhual needs.

Joshua J. 
Rating:
5.0

Everything was perfect. Friendly people good service good price. Couldn't have asked for anything more.

Brian M. 
Rating:
3.0

Our biggest complaint was that they weren't sure if they had anything we reserved (1 truck, 2 dolly's) and while they did end up having a truck and 1 dolly, we had to call out to an employee before anyone helped us

HALEY H. 
Rating:
5.0

Customer did not leave a comment.

NORMAN S. 
Rating:
4.0

We wanted to buy boxes and mattress covers but they carried nothing. The employee was great though!

CHIP P. 
Rating:
4.0

I was signed up for mobile check in but it wouldn't find my location for whatever reason. The gentleman at the counter inside got me in and out quickly though. Would definitely recommend this location.

Jared S. 
Rating:
5.0

The truck was not good no power. It was really weak

AWAT S. 
Rating:
5.0

Customer did not leave a comment.

George F. 
Rating:
5.0

Great customer service. Well maintained equipment. This will be my go to for moving van services.

ERIC W. 
Rating:
3.0

Customer did not leave a comment.

NOE L. 
Rating:
5.0

Easy and awesome to work with!

MELISSA C. 
Rating:
3.0

Customer did not leave a comment.

Stephanie W. 
Rating:
5.0

Excellent customer service!! Keep up with good work. I will recommend this location to friends and family.

EGOR A. 
Rating:
3.0

The video instructions was confusing re:uploading of pictures. It should say- “uploading of pictures wis done when prompted. The video did not specify that, so we took pictures then during the process it made us take the pictures during the appropriate section of the return process

Michael V. 
Rating:
5.0

Nothing

JOHN K. 
Rating:
5.0

Customer service was excellent

GENEVIEVE M. 
Rating:
5.0

Customer did not leave a comment.

SHANNAN T. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER S. 
Rating:
5.0

Nothing! Excellent experience. Super helpful staff.

JENNIFER H. 
Rating:
3.0

Customer did not leave a comment.

MARK S. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

TEDDI W. 
Rating:
1.0

The truck was filthy, including cigarette butts in the ashtray. I paid for an appliance dolly, and blankets but only received some of the blankets and no dolly. When I called the local number for help, the person I spoke to was rude and then hung up on me. Do not rent from this location. Terrible service and dirty / poorly maintained vehicles.

Adam C. 
Rating:
5.0

The employees were great to work with. Very friendly, efficient, and trustworthy. They made the process very easy. I highly recommend rentals at this location.

JONATHAN S. 
Rating:
5.0

This location gave good fast service....good job.

JAMES TAYLOR M. 
Rating:
5.0

Very nice young man

JAMES A. 
Rating:
2.0

My pick up time was 11:30 and I arrived there at 11:32 to a sign on the door stating “out for coffe. Be back in 10” I waited 20 minutes and still no one. I left because I'm moving!! I got a call at noon when I was working on figuring out what was going on, they said they called the store and they were back. Ridiculous.

Kathryn L. 
Rating:
5.0

Customer did not leave a comment.

Josh W. 
Rating:
4.0

Customer did not leave a comment.

ELIZABETH R. 
No reviews have been submitted for this location.

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