Customer Reviews for Race Track Marketplace

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Race Track Marketplace

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Robert W.
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The store owner goes above and beyond with his customer service! Wish they were all like he was to me!

George P.
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Customer did not leave a comment.

Marci L.
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Outstanding customer service, quality trailer to move a car with.

Jennifer W.
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Customer did not leave a comment.

Teanna S.
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Customer did not leave a comment.

Michael D.
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To me everything was great. The store employees were very helpful to me and I will recommend other to this location.

Michael O.
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Customer did not leave a comment.

Barbara S.
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Customer did not leave a comment.

Dondi L.
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Nothing at this time. Keep up the Great work.

Terrie M.
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I was very pleased with service at this Uhaul location and I will recommend friends

Jailyn R.
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Customer did not leave a comment.

Shanel J.
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The worker didn’t no what he was doing at all it’s sad never again deal with them

brett W.
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The owner was so helpful.He helped me with my car transport.He made sure the car was on safely and actually cared about my safety. He was super nice and I HIGHLY recommend using him. I am not one to ever write a review but he was outstanding. I was in an out in no time!

Ahmed E.
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Customer did not leave a comment.

Brett W.
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Pickup location in Richmond.the gentlemen was the nicest man.he helped me with the car transport and actually cared about my safety.

Stacy R.
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Customer did not leave a comment.

Sandy F.
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Customer did not leave a comment.

James K.
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Customer did not leave a comment.

Dondi L.
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Nothing at this time. Service was Great along with the staff. Everything went so smoothly. It’s not my time using this location. And they way business gets handled over there is why I keep coming back. Keep up the Great work. Thanks

Leah S.
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Very easy to do with the app and the people inside were very nice and helpful, as well. Where to leave it to park was a little confusing as there was a sign for “uhaul drop off” but the space was very small for the 10’ truck

Ralph G.
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Customer did not leave a comment.

Gabriel K.
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Customer did not leave a comment.

Charles G.
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Do it online. It's easier for you and them

Sandra J.
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Customer did not leave a comment.

TIFFANY P.
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Customer did not leave a comment.

Jerineca M.
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Customer did not leave a comment.

Jorgen J.
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Customer did not leave a comment.

KELMISHA M.
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I think the location is reasonable and efficient for those who need a one day move like myself I am not sure about it on a weekly bases

William D.
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Customer did not leave a comment.

Philip E.
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The service was wonderful!!

Tommaya D.
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Customer did not leave a comment.

Edward J.
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Faster service

Brandon B.
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Customer did not leave a comment.

Lauren R.
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Customer did not leave a comment.

SOLOMON Y.
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Customer did not leave a comment.

Cassie F.
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Customer did not leave a comment.

Damien B.
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Great service.

Shannon C.
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Customer did not leave a comment.

Deborah H.
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The truck was not clean from the previous user, had lots of leaves inside the truck. The door locks were hard to operate. I would not have rented this particular truck but I was going less than a 1/4 mile from the rental location and using it for storage.

Clarissa P.
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Customer did not leave a comment.

Kevin B.
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The staff at race track Marketplace friendly and knowledgeable...

Patricia B.
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Customer did not leave a comment.

Joseph N.
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Customer did not leave a comment.

FRANCES C.
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Customer did not leave a comment.

Missie D.
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Customer did not leave a comment.

Brandon D.
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Customer did not leave a comment.

Brianna O.
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It took too long there was only one clerk working, I received someone else’s paperwork twice. I’m confused about charges.

renee B.
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None

KENNETH J.
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Fast amd courteous

Tiye A.
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Customer did not leave a comment.

ajne V.
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Customer did not leave a comment.

Brittany J.
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Customer did not leave a comment.

Taurus W.
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Customer did not leave a comment.

Therese I.
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Great customer service! Made the moving process much less stressful and would recommend this location to a friend.

Ivan T.
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The clerk was very helpful and accommodating.

Calvin J.
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More help with CS. (Long wait) However, the customer service counter person was very nice.

Paul W.
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Customer did not leave a comment.

george R.
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Customer did not leave a comment.

Steven G.
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Customer did not leave a comment.

Scott L.
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Customer did not leave a comment.

Joseph M.
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Everything went smoothly on PU and return. It helped that the store was nit too busy with customers when I was serviced, but the staff was friendly and helpful.

Jesse H.
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I signed up in Mechanicsville to rent the van because it was close to where we were moving. Then uhaul moved my location and added16 mile round trip just to pick up and return the van so the extra mileage was added to my bill.

Martin W.
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Customer did not leave a comment.

Robert H.
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Location is not the greatest but the person was exceptional, great service, clean trailer, explained everything very well.

Angee N.
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Gentleman very nice...

Dennis M.
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Was not helpful and did not feel comfortable at all with this location. I felt like I needed to flash a gang sign and hopefully be the right one to survive. I expect a follow up call at 804-292-4716 from U-Haul corporate. At this point a may never use you guys again. My drop off and pick ups for my trailer changed multiple times that weren’t convenient. Especially when I have 2 within 5 mins of my house.

Daniel C.
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Customer did not leave a comment.

Cameron S.
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This was the most random place and cost me a lot of time. I drove past three U-Haul facilities to this random market.

Rosalyn C.
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Good experience, friendly customer. service.

Donna B.
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Customer did not leave a comment.

Asrar A.
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Did not pick up my rental

Betty I.
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This was the worst place I have ever rented an U-Haul from. It is in a convenient store so you have to wait forever to be helped. It took 45 minutes to get the Uhaul rental complete. I couldn't understand one word of what the man said because of his accent. I had to load and unload 2 dolleys and a furniture dolley myself. I wondered why no one walked through the damage, gas, mileage etc of the vehicle but thought because he was the only person working he was just too busy. Because of the time it took to get through the insane amount of time I missed an appointment and it ruined my entire moving plans. Upon returning the vehicle I was told I was supposed to take pictures of everything; mileage, gas, damage and send to them but I didn't know. The vehicle was horrible. The location is in a VERY BAD PART OF TOWN where any random person could and would damage the vehicle for fun. I had to worry about being robbed at said location. This experience has made it so I WILL NEVER RENT ANOTHER UHAUL and NEVER IN A MILLION YEARS RENT FROM THIS HORRIBLE LOCATION.

Adelaide V.
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Customer service was AMAZING! Will definitely be coming back to this location for any of my UHAUL needs!

Jason M.
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Customer did not leave a comment.

Alexius M.
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Customer did not leave a comment.

Marvin C.
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Outstanding customer service by this location

JOHN C.
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Customer did not leave a comment.

Soohyeon L.
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Customer did not leave a comment.

ARNOLD M.
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Customer did not leave a comment.

Elizabeth R.
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Customer did not leave a comment.

Ralf P.
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Customer did not leave a comment.

George K.
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No comments.

Lacasha W.
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Customer did not leave a comment.

CHARNISSA W.
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Even though I did everything and checked in online there was a bunch of confusion when I came to pick up the truck

Yassine E.
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I got charged for a fuel ?? even I put the fuel now I need my money back

John W.
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Customer did not leave a comment.

angel Q.
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Customer did not leave a comment.

Debra H.
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N/A

Brian O.
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Customer did not leave a comment.

Thomas F.
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Customer did not leave a comment.

BRANDON W M.
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Great guys and great service

Erian D.
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I dropped the truck off with a 1/4 tank of gas. the man charged me 7.32 bc it was a little line below. which is complete nonsense because when i picked the truck up i was told on 1/4, the same spot, or a little below. i was pissed bc that 7.32 was way more than necessary.

Brain G.
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The rental and return process was very very slow. I had a reservation booked with a credit card before hand, it should not have taken more than 5 minutes to pick up or drop off a truck.

Kevin W.
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Customer did not leave a comment.

MELVINA R.
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Customer did not leave a comment.

Neal S.
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The rental location was supposed to provide an appliance dolly when I picked up the truck, but I was told they did not have any available. I had to drive to another location to pick up an appliance dolly. This rental location is also a convenience store. I've used the location for late drop-off for one-way rentals in the past, but I would recommend using a dedicated U-Haul location for local moves.

Thomas W.
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Customer did not leave a comment.

GARY S.
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Service was excellent...

Jalan R.
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Customer did not leave a comment.

Katisha M.
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I was charged for items I did not ask for such as the safe move. It cost me an extra 28.00 and I specifically did not select any insurance and that I would pay uhaul for any damages immediately. Very dissatisfied.

No reviews have been submitted for this location.

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