Two separate lock boxes at location. Be helpful to have signs indicating U-Haul box. Online app didn’t give lock combination .. had to spend 1hr on phone to find someone to give me the code. Incredibly frustrating
Nick C
CarHatch LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond, VA 23223
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Was not aware no one would be there on a Saturday. Took an hour to pick up the truck. The lock box was hidden on the other side of the building. A very frustrating experience.
REBEKAH Hparking lot was hard to park in
MARIBEL AIt was a bit challenging to drop the van off after hours. There were no spaces to park, so I had to be creative. Otherwise, all went well.
ROSALEE JPlease inform the customer that they can not drop the vehicle off at another location. I was told I could to find out at the other lo action that I would be charged 3 times the initial cost to rent. Luckily I got done earlier enough to drop back off at original location without being charge. However, I was late for my next appointment due to having to drive back to that kacation after being told I could drop the truck off at another location.
WILLIE L