Customer Reviews for Race Track Marketplace

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Race Track Marketplace

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KEVIN H.
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Customer did not leave a comment.

Gary B.
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Customer did not leave a comment.

VICTORMAURICE H.
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Customer did not leave a comment.

ASHLEENICOLE J.
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Best uhaul experience ever

Jeff B.
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Customer did not leave a comment.

JOHNROGER K.
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Great service and extremely friendly!

Cameron M.
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Customer did not leave a comment.

KELVINLUIS C.
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Perfect service it was quick and easy. Switching vehicles was also a big help had 0 issues. Highly recommended

ANDREWMERLE M.
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Service was great, was very patient with me as i had to get the lights working. And safty was his number 1 concern.

ELIZABETHSUSAN H.
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Harry was extremely helpful. Assisted with connecting trailer. Courteous and professional even with other customers pressuring him.

Daniel H.
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This location was wonderful! The owner was very friendly and helpful. It was an easy process and the truck was super clean!

CHARLESWILLIAM M.
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I usually use the main big location downtown, but when they didn't have what I needed, I decided to give the Sharma's a try. They were very professional and I was very pleased with their service!

John B.
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Nice people, very helpful. Great Customer Service

Shruti P.
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Customer did not leave a comment.

Raakin A.
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The guy was rude and disrespectful. He threw my contract at me. Told me that he didn't like my kind. That he doesn't want to me to come back there. It took a long time to get the equipment, because he was the only employee working trying to take care of customers, do U-Haul contracts, and do other things. I asked him why is he doesn't have help. He just became rude and disrespectful. He also called my phone going off and told me that he will call U-Haul. I told him that I never had any issues dealing with U-Haul in over two years. That I will report his behavior to U-Haul. He stated that he will tell U-Haul that he do not want me to come back there.

Evan O.
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My experience overall was perfect! Harjit was super helpful and kind. I really appreciate his attitude and will definitely be coming here in the future when I need a truck.

SHA'LA T.
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Lights on the dash didnt work at night.

TREVORMCNEAL S.
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Customer did not leave a comment.

Kira G.
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Monica M.
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On the return the representative was very UNPROFESSIONAL & NASTY. The return location for the trailer was in a muddy area where other patrons were trying to park which made access difficult. Apparently the “gentlemen “ doesn't have a favorable opinion of women and made it known. I would NEVER do business with this location EVER again.

QUANEEJAFAYE B.
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Customer did not leave a comment.

MICHAEL M.
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Customer did not leave a comment.

MARKALAN A.
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Sreeraj K.
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DAVIDWATKINS D.
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Lovely people! The initial check in was a little slow, but dropping it off was a snap!

LETARAE J.
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I reserved the truck for two days and asked if I bring it back that night would they credit the 2nd day. So I returned it same night of the morning I rented it. I was still charged two days and then they tried to charge my card for mileage. Also when I went to get the truck they did not even have the right contract called me by a different name. I called Race Track in regards to being charged two days and had truck for one, talked to them twice and they were supposed to call me back and didn't, horrible service.

Harry H.
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The gentleman who runs the location is excellent!

Amanda B.
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The store owner is really nice and easy to work with. I liked being able to pick up and drop off the truck using my phone and the key drop box. Easy transaction and clean, working truck.

KEVINLEE F.
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Make sure that the associate learn how to communicate with people instead of getting smart with them. He had a bad attitude.

wilhelmina P.
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My service was handle very well, and in a timely manner.

Rachel A.
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Dude was great. Easy process. Highly recommend

Adrienne S.
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Harjit was so kind and helpful with everything that I needed! The process was seamless and that meant so much, this being the first time I have used UHaul. Thank you, Harjit!

MICHAEL M.
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Customer did not leave a comment.

MARKLYNWOOD S.
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Great people and great service, very nice and friendly! This was my second rental from them this week! I will recommend them to all of my friends!

DEBORAATKINSON W.
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Store was very busy had to wait longer than expected

MARKLYNWOOD S.
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Great customer service and friendly staff!

Herbert I.
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Friendly customer service.

Kaleb G.
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Customer did not leave a comment.

THOMAS W.
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Customer did not leave a comment.

Thomas J.
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The owner of the location was super friendly and helpful :) Easy pick-up easy return

MICHELLE C.
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The owner or manager was super rude!! He wasn't wearing a mask then he threatened not to rent to me when he approached me in my face with no mask. I told him to back up because he wasn't wearing a mask. He forced to to pay extra $10 for insurance and I advised him I had insurance and here's my card. Said if I didn't take the insurance I couldn't rent. This was a horrible experience!! He embarrassed me in front of the other customers in the store. I will never use uhaul again because of this!! I reported this incident to the customer service at the customer service line. I spoke to Beth!

Virgie H.
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Very busy , most customer there to play lottery so had to wait because of distraction. Did not understand my final bill was 3 x what l expected.

Scott B.
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I was charged 20.00 for after hours fee??? Not sure why when I picked up the trailer and dropped it off during normal business hours

MIGUEL R.
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Customer did not leave a comment.

JUDITHA G.
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I made a reservation for a different location where I was told there would be 24 hour pick up. When I tried to pick up my truck with my phone, I was told I had to pick it up in person. I called U-Haul and spent a ridiculously long time on hold and then was directed to a much more inconvenient location.

DANIELLEFLAX C.
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When returning the person I got the truck from wasn't there and the other person tried to dispute with me that the fuel was full when I got it but it in fact wasn't. That could've been handled better because pictures are taken in the process.

TORRANCELAMONT W.
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Customer did not leave a comment.

Evan D.
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Cecil T.
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Location, Location, Location

DeShay D.
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Truck dirty and had a smell inside. During covid you would think sanitation would be a priority. SERVICE WAS THE WORST NEVER EVER AGAIN! I've already giving them bad recommendations by word of mouth and will continue. I normally use uhaul services , however this has been most by far the worst experience ever. Plus what I got charged was NOT what I was quoted online. Thank you.

LEVARDEMITRIUS W.
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Customer did not leave a comment.

ARCADIOFELIPE V.
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Best u-haul I ever been,best costumer service!!

CLIFFORDS D.
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Customer did not leave a comment.

JOHNCHRISTOPHER P.
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Customer did not leave a comment.

STEPHANIELYNN R.
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Customer service was excellent!!! Haven't rented a uhaul in a long time and everything was clearly instructed.

David F.
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Customer did not leave a comment.

Evelyn E.
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Timothy M.
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Everything went very smoothly with drop off.

Teresa M.
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Thay are so nice and clean.

SANDRAARLENE Y.
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Customer did not leave a comment.

ANDREAMARIA R.
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TAKIA G.
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AMYMICHELLE J.
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Customer did not leave a comment.

Michael H.
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went to this location after being to another location saying there was a trailer at that location for me to pick up...it was already reserved for the next day so i came to this location and after waiting for 2 hours because the system was down finally was able to leave...owner of this store made it right buy just restarting the whole process to let me get on the road.

Janet J.
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Owner accepts deposits but holds your money hostage with demands to fill gas meter past the full mark, then is belligerent and aggressive with customers. If at all possible do not use this locatio besides its not in the safest area when it comes to dropping off vehicles after hours..BEWARE AND BE SAFE...UTILIZE UHAUL SERVICES ELSEWHERE...BUYER BEWARE!!!!!!

Aaron F.
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The employee at the rental pickup location was kind and very helpful. I appreciated his dedication to good customer service.

Jacob A.
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The gentleman who helped me pick up the U-Haul was exceedingly friendly and made the process actually enjoyable.

William R.
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Friendly & Helpful Location.

ROY M.
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Customer did not leave a comment.

PHILIPDAVID B.
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Customer did not leave a comment.

James D.
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Customer did not leave a comment.

Gary G.
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The store owner was a very kind outgoing man! Very personable and excited to help customers!

DAVIDWALTER T.
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Customer did not leave a comment.

NOAH G.
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Customer did not leave a comment.

MEGHAN R.
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Nothing inherently wrong with the drop off -- it didn't take long -- but the gas station was disgusting.

Jerrica B.
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Customer did not leave a comment.

SHANTIAKANE M.
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Customer did not leave a comment.

MONICANICOLE M.
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Customer did not leave a comment.

Victoria M.
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Huge problems to start with due to the location for pick up being changed. Person claimed they called but no messages were left. The charge was increased at pick up. I'll deal with that when I return home. Harry at the changed pick up location came to get me at the location where the truck was supposed to be.

Breanna M.
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Customer did not leave a comment.

Teresa M.
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They are always the best to me!

Sandra W.
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Nothing. You have many choices to rent from. Excellent location. Excellent service from the owner and his wife. Thank you so much!!!

Thy N.
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Customer did not leave a comment.

TESHAWNMICHELLE C.
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Customer did not leave a comment.

Jacqueline H.
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Pick up experience was average. The location also functions as a convenient store (snacks, food and beverages), gaming room (lottery, slot machines), and bill payment and check cashing center. There was a lot going on so it took almost an hour to reserve a vehicle. On the flip side they are open late when I was unable to complete a reservation using the App. I made several attempts so it was good to find them open on the eve of a tropical storm system moving to the area of Richmond, VA. The return was awful. I filed a complaint against the owner/manager/operator for 1) accusing me of not replenishing the gas 2) renting for two days 3) going over the agree upon miles 4) overcharging for after hours return; 5) refusing to give me a receipt; 6) calling the police because I demanded a receipt; and 7) over an hour of trying to retain a receipt for my rental with the assistant of the authorities. Not to mention the stress and anxiety of the whole situation my sister and I experienced.

MURIELBURTON B.
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This location and management was very good, but the uhaul process of reserving trucks is a joke, my reservation location was moved three times, until this final store and the manager of Race track took charge, he guaranteed me a truck and it was there.

JOHATHAN B.
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Great location and great staff. Very helpful.

JONATHAN B.
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Great staff. Very helpful.

JONATHAN B.
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The man checking us in could not of been more helpful. Due to the screw up of the idiot at the pick up location it took an hour and a half to check the truck back in. But the man really helped a lot and even offered us a drink. Very good location

LEONDA B.
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Keep up the great work!

CHRISTOPHER K.
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Very friendly

KORINTHIADANIELL N.
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Customer did not leave a comment.

Salena M.
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Customer did not leave a comment.

LIDA M.
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Wonder experience. They were flexible and worked with my needs. In the furture, I will come back. I am recommending Harry and Harjit for all your moving needs.

Ruthann F.
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Super nice.

MICHAEL J.
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Customer did not leave a comment.

Paul M.
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Great place to do business with.

RYANJAMES C.
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Quick, easy and no problems

Zhi S.
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Very friendly service, offered me a soda on the House!

ANDREW I.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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