Customer Reviews for R&G Tire
(U-Haul Neighborhood Dealer)

105 reviews

351 E Grant Rd   Tucson, AZ 85705

(520) 441-3981

Office Hours

  • Mon-Fri: 8 am–5:30 pm
  • Sat: 8 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(520) 441-3981

351 E Grant Rd
Tucson, AZ 85705

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5:30 pm
  • Sat: 8 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Nick G 
Rating:
3.0

I was not able to pick up my trailer at the requested location near my home…had to travel across town, not the end of the world but inconvenient nonetheless. Everything else was fine.

robert m 
Rating:
5.0

They were exceptional in customer service. Plus made the process smooth. Now, the Uhaul xomo d nuĵ Ubuntu llllĺllĺýĺand online self checkout completely failed. The online I'd scanner,the worst. It never completed the scan. 2 hours later still nothing. Prior to that incident ,uhaul had me waste so much money going to a while other Logsdon reservation

Estevan L 
Rating:
5.0

Great service, explained everything well. Nice truck. Settled everything up on return with zero fuss.

Leigh S 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA R 
Rating:
5.0

Customer did not leave a comment.

Virginia G 
Rating:
4.0

Easy and simple. This location was a completely different experience

Tomme H 
Rating:
5.0

Thanks!

Ben W 
Rating:
4.0

Staff was helpful and kind.

Amber P 
Rating:
4.0

Customer did not leave a comment.

Mason S 
Rating:
5.0

This location and its crew are the best! Pickup and drop off was simple and professional.

Adin P 
Rating:
5.0

Customer did not leave a comment.

Chris R 
Rating:
5.0

The individual running the shop was very helpful and had an inviting personality. He evaluated the vehicle with precision and made it very easy for me to drop off

Esteban L 
Rating:
5.0

Customer did not leave a comment.

Dana W 
Rating:
3.0

Considering the neighborhood, U-Haul is doing as much as reasonable. Before the trailer was hooked up to my vehicle, it was checked to make sure no homeless person was sleeping inside. The employees were professional and friendly.

James M 
Rating:
5.0

My Uhaul representative was fantastic. I highly recommend seeing Mr. Nate when renting from R&G tire! Thanks Nate!

Darwin K 
Rating:
3.0

Customer did not leave a comment.

Laurence P 
Rating:
2.0

They did not check in equipment at time of drop off had to call to remind them to check it in.

Gerald P 
Rating:
5.0

Customer did not leave a comment.

Elaina R 
Rating:
5.0

Personnel were great!! Friendly, informative and just great overall. Highly recommend this location!

Linda H 
Rating:
5.0

Nate your awesome I will only rent from you and tire service is great affordable prices... Very happy over all.. Hayli Levy

Hayli L 
Rating:
5.0

Nothing, the service we received when checking out the truck was EXCELLENT. Next time we rent a U-Haul, we will definitely go back to R&G Tire at 351 E. Grant Rd, Tucson AZ

Sandra O 
Rating:
5.0

No issues with reservation. Truck ready to go at reserved time. Greeted at arrival by Nate, did a walk about to make sure everything in order prior to departure. Same friendly greeting upon return, made sure there were no issues with truck, check out super quick, received online receipt almost immediately. Highly recommend both location (ease of entrance/exit) and Nate! Customer service can make or break a business, Nate deserves a raise!

Rene B 
Rating:
5.0

Customer did not leave a comment.

Tijo C 
Rating:
3.0

Customer did not leave a comment.

Kevin O 
Rating:
5.0

Nate was very helpful. Everything was smooth and clean.

Varun H 
Rating:
5.0

Nate was positive, informative, and helpful. Very much appreciated!

Chelsea J 
Rating:
5.0

Customer did not leave a comment.

Mark T 
Rating:
5.0

Very nice and couteous, helped me with everything I needed. Even went above and beyong making sure I could teturn the truck at a time convenient for me.

Michael M 
Rating:
5.0

Customer did not leave a comment.

Robert S 
Rating:
5.0

Customer did not leave a comment.

Hsain I 
Rating:
5.0

Great U-haul location! Very friendly staff greets you upon parking to ask how they can help. Definitely will go here again when I move.

Katlind N 
Rating:
5.0

Nothing!

Finnbar T 
Rating:
5.0

Nate was great to work with and made it easy.

SCOTT G 
Rating:
4.0

I am not sure why the suggested drop off was so far away from my destination. I gave you my destination address, so you knew where I would be but I passed 3 or more other U-Haul locations on my way to the one U-Haul recommended. It seems like it was a trick to make me use more miles, or perhaps there is too much that is being automated by AI or something along those lines.

Ben P 
Rating:
5.0

Great service and was so easy to get in and out!!

Ryan L 
Rating:
5.0

Customer did not leave a comment.

Yoneri D 
Rating:
5.0

The gentleman at the location jumped at the opportunity to help us when we were returning our equipment. He was kind and personable. I would recommend his location for future Uhaul users.

Lauren M 
Rating:
5.0

Both transitions--pick up and drop off--were exceptionally easy to execute. I've had past problems with other U-Haul locations and was wary to rent again, but this specific location I would rate 10/10.

Joshua W 
Rating:
5.0

Customer service was great.

Aubrey M 
Rating:
5.0

Very friendly, quick and professional. We are going back to get our next truck from this location!

Nora M 
Rating:
5.0

This was the fastest and most seamless experience I've had with Uhaul. The location was efficient, kind, and wonderful to work with. We will definitely use this location again. Thank you!

Conor P 
Rating:
4.0

No complaints. Great crew

Zachary J 
Rating:
5.0

Customer did not leave a comment.

Connor M 
Rating:
5.0

Customer did not leave a comment.

Kenneth O 
Rating:
5.0

I really appreciated the service at R&G Tire. They were fast, hospitable, and provided me with clear instructions of the process. I would definitely recommend.

Lorainne R 
Rating:
5.0

Nate was amazing!! Super helpful guy!!

Angela H 
Rating:
5.0

The gentleman we dropped the truck off with was very kind!

Sylvia T 
Rating:
5.0

Customer did not leave a comment.

Olivia E 
Rating:
5.0

I highly recommend the U-Haul location on R&G Tire. The staff is top-notch and really goes out of their way to make sure that their customers are happy. Thanks for everything!

Raul R 
Rating:
5.0

The guy who came out and got me taken care of was super cool, made things super easy, and as much as I hope I won't have to rent a UHaul again anytime soon, he definitely helped make a difficult move worth it. UHaul should not have to be an extra hoop to jump through during an already stressful time dealing with everything else, and he definitely went above and beyond to make sure I was taken care of.

Kairo D 
Rating:
5.0

Wonderful staff. Very happy with everything

Gary F 
Rating:
5.0

Went out of their way to accommodate our timing

Henry G 
Rating:
5.0

Nate was very helpful in getting us our uhaul

Jessica r 
Rating:
5.0

He was. Very Helpf!! Would use them again.

julie R 
Rating:
5.0

Perfect service

james w 
Rating:
5.0

Customer did not leave a comment.

Shoneiqua S 
Rating:
4.0

Customer did not leave a comment.

Mark D 
Rating:
5.0

Friendly fast and efficient!! They got us set fast and out on the road.

Gary W 
Rating:
5.0

Customer did not leave a comment.

clarissa r 
Rating:
2.0

Maintain vehicles better! We hadn’t even driven 20 miles when the check engine light came on! Customer service was terrible! We did get a partial refund, but that’s beside the point. The inconvenience was invaluable.

Han N 
Rating:
4.0

None

Jeff F 
Rating:
5.0

Guy was straightforward, to the point. Exactly how I like business done.

Aidan D 
Rating:
5.0

Customer did not leave a comment.

Bashar R 
Rating:
5.0

None

Jeff B 
Rating:
4.0

Very good service.

Lukas Z 
Rating:
5.0

Nate was extremely helpful and a pleasure work with. I would recommend R&G Tire to family and friends for Uhaul pickup and drop offs.

Tiffany C 
Rating:
5.0

Customer did not leave a comment.

Jacob B 
Rating:
5.0

Customer did not leave a comment.

David R 
Rating:
5.0

The gentlemen that helped me were very polite and professional. Definitely made things a lot easier and stress free.

Austin R 
Rating:
4.0

Customer did not leave a comment.

Ann P 
Rating:
5.0

Nate is a good ambassador for the Uhaul community.

Greg B 
Rating:
5.0

Nate was a pleasure to work with. He made the drop-off very easy.

Jeff E 
Rating:
5.0

Very friendly and efficient!

Rowena M 
Rating:
5.0

Customer did not leave a comment.

Luis V 
Rating:
5.0

Customer did not leave a comment.

Kyle K 
Rating:
5.0

Keep up the great work 👍 👏

Caismir C 
Rating:
5.0

Customer did not leave a comment.

Ronald J 
Rating:
5.0

Customer did not leave a comment.

Iman D 
Rating:
5.0

Keep up the professional courteous and friendly matter

Spencer C 
Rating:
5.0

Customer did not leave a comment.

dan p 
Rating:
5.0

The main guy called to confirm everything and made sure everything was correct. It is a small facility but this person really cares to make sure everything is good for you.

Nicole V 
Rating:
3.0

The first place I had scheduled for pickup. The employee was on lunch and couldn’t be bothered to help me, so walked a half mile to a wonderful store. There I got all the help I needed with a very pleasant man! Rate him as a 10 , first one as a 0

Ruth K 
Rating:
5.0

Nate was very friendly, honest and helpful, I highly recommend renting a Uhaul truck from this R&G tire!

Savannah O 
Rating:
5.0

Customer did not leave a comment.

James D 
Rating:
5.0

The attendant unhooked my trailer and took care of everything. I received a conformation email, just like he said I would.

Lawrence G 
Rating:
5.0

Nothing that I can see. Very professional. Kind gentlemen.

Rachel a 
Rating:
5.0

Customer did not leave a comment.

Cassandra Y 
Rating:
5.0

Customer did not leave a comment.

Christian W 
Rating:
1.0

We recieved an old uhaul without cruise control for a 2000 mile trip instead of the new one with cruise control we went and looked at. Also, I was charged more than I was quoted for both the truck and dolly rentals. The worker where we picked up the dolly tried to upsell us telling us that we could not use that dolly for our car to try to upsell us. I had to approve pictures to show the before and after my use and the pictures were of when the truck was brand new...it has 120k miles on it and should have new pictures taken.

Marcus F 
Rating:
5.0

Customer did not leave a comment.

James T 
Rating:
5.0

Bill was super friendly and helpful. Fully unhooked the trailer and verified i was at the correct drop off location before proceeding.

Richard D 
Rating:
5.0

Customer did not leave a comment.

Ralph H 
Rating:
5.0

Customer did not leave a comment.

Derek D 
Rating:
3.0

Customer did not leave a comment.

Roni B 
Rating:
3.0

Well, U-Haul changed my dropoff location on me without my consent, so that sucks.

ALEXIS H 
Rating:
5.0

Apparently your rental website is a major problem. Both the pickup location and drop off location had problems with the speed and functionality causing a good deal of time and frustration for their users and wasted time for the renters.

James E 
Rating:
5.0

Customer did not leave a comment.

THOMAS R 
Rating:
1.0

Customer did not leave a comment.

MICHAEL D 
Rating:
2.0

The location did not have a front desk. I selected the pay later option thinking there would be someone there to assist me and there was not. We also asked for a dolly and furniture pads and those were not provided.

David T 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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