Customer did not leave a comment.Terry B.
Customer Reviews for Random Lake Citgo
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There is no one at this location that works for U-Haul. In the Citgo gas station, the man behind the counter that has you call a phone number. Then you are required to hook up the trailer by yourself. If I didn't have my husband with me there would have been no way I would have been able to lift the trailer off the ground to connect to my trailer hitch. I have rented a trailer before from U-Haul Saukville WI and they handled all the hook up and it was a wonderful and easy experience.Leah R.
Thank you so much everyone will Definitely refer your guys Thanks again appreciateDennis M.
Windshield was very dirty inside and out and the cab smelled. Customer service was good, both were friendly. NO equipment there. Why have someone who ordered equipment pick up a truck where there is never any equipment??? Reserved the truck at the Saukville location but found out the day before I had to drive to random lake. The guy at the Saukville store was very rude. Almost drove there in person after the call telling me to go to Saukville. Saukville location is horrible. I would give them a zero out of five stars. I will be posting all over social media describing my experienceScott G.
Customer did not leave a comment.Audrey W.
Customer did not leave a comment.Donald J.
The truck was banged up dirty back was not clean the inside wasn't cleanJeffrey H.
Used the drop off box - online directions were very clear and it was easy to figure out where to leave the truck.Laura K.
Customer did not leave a comment.Mark B.
Your self-serve pick-up SUCKS!!!!! Went inside to return and the experience was great.BARBARA M.
Customer did not leave a comment.JEROME H.
Customer did not leave a comment.tim W.
Cab of the truck was filthy. Mud covering the passenger seat and floors. When asked if truck was cleaned the agent stated that the truck was returned last night and the virus doesn't stay on the surface. I had to vacuum the interior and sanitize the whole truck. The agent was very friendly but you could tell that he never looked at the interior of the truck or just didn't care.MICHAEL V.
Customer did not leave a comment.Daniel S.
There was water in the inside door handle on the drivers side. Other than that, great experience.Roderick S.
Customer did not leave a comment.Debbra H.