Customer Reviews for Rexs Auto Sales
(U-Haul Neighborhood Dealer)

266 reviews

1539 N Washington St   Junction City, KS 66441
(Washington and 16th across from Elem School)

(785) 238-8893

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(785) 238-8893

1539 N Washington St
Junction City, KS 66441
(Washington and 16th across from Elem School)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Ralph was super easy to work with and offered solutions to my situation. He made a stressful time brighter.

Breanne C. 
Rating:
5.0

Roger was amazing and I would highly recommend this location. He was so friendly, professional and extremely helpful.

Jessica K. 
Rating:
5.0

It was a great experience, the trailer worked out perfectly thank you

douglas M. 
Rating:
5.0

Customer did not leave a comment.

Duane R. 
Rating:
5.0

Customer did not leave a comment.

merle B. 
Rating:
1.0

I got charge for a utility dolly that was never even in there the previous person never put it back I guess also the tank was less than a half a tank of gas full and I ended up putting more gas in there then I started out with and I still got charged way more

john L. 
Rating:
5.0

Customer did not leave a comment.

William R. 
Rating:
5.0

Customer did not leave a comment.

Darryl B. 
Rating:
5.0

The service was excellent!!!! Very Happy!!!!!

amy P. 
Rating:
5.0

Customer did not leave a comment.

Kerona C. 
Rating:
5.0

Customer did not leave a comment.

EDWARD M. 
Rating:
5.0

Always great service

RAYMOND B. 
Rating:
5.0

Customer did not leave a comment.

kyle H. 
Rating:
5.0

Customer did not leave a comment.

Steven V. 
Rating:
5.0

Lovely man

tae I. 
Rating:
4.0

I was very satisfied with everyone and everything. Thank you for your services.

warren N. 
Rating:
5.0

Customer did not leave a comment.

Juan D. 
Rating:
5.0

Equipments come Safe and clean !I would advise to have the back latch comes zipped tie - for future references that nobody will vandalize The cab was safely locked ! Services I received were top !

sandon N. 
Rating:
5.0

OUTSTANDING SERVICE!!!! VERY PLEASED!!!!!

amber C. 
Rating:
3.0

The trailer tires were in poor condition leading to a blowout in one. Roadside assistance replaced both tires due to the poor condition of the remaining tire as well.

James H. 
Rating:
5.0

Customer did not leave a comment.

Jamarante A. 
Rating:
5.0

Customer did not leave a comment.

ivilynn D. 
Rating:
5.0

Nothing at this time. Very friendly experience

jessica S. 
Rating:
5.0

Service manager was very personable and helpful. I would highly recommend this location!

Dan W. 
Rating:
5.0

Great customer service....and had everything ready upon arrival!

Kara P. 
Rating:
4.0

Very friendly service and the location was easy pick up and drop off

Jennifer G. 
Rating:
5.0

Great experience. No issues.

Stephen S. 
Rating:
3.0

I had a reservation for trailer plus blankets. When I arrived, I was told there were no blankets at this location. Also, no indication as to who had blankets. They sent me to ACE hardware to see if they had blankets; the lady at that location indicated "no", but then was able to produce six blankets. I should not have to drive around trying to find all the parts of my reservation - which had been made at least one week in advance.

Greg M. 
Rating:
5.0

Customer did not leave a comment.

Ethan F. 
Rating:
5.0

Customer did not leave a comment.

Chaunique T. 
Rating:
5.0

Ralph was great! He worked to help to help get me exactly what I need. He was also very personable.

elizabeth H. 
Rating:
5.0

Customer did not leave a comment.

adrian C. 
Rating:
5.0

Customer did not leave a comment.

adrian C. 
Rating:
5.0

Customer did not leave a comment.

yvonne W. 
Rating:
3.0

There was no good spot to park a 20ft truck.

Joshua V. 
Rating:
5.0

Customer did not leave a comment.

yvonne W. 
Rating:
5.0

Customer did not leave a comment.

melissa S. 
Rating:
5.0

Customer did not leave a comment.

whitney J. 
Rating:
5.0

Everything was OUTSTANDING!!!! Ralph was excellent and helped me with my rental with outstanding customer service!!!!

yvonne W. 
Rating:
3.0

Customer did not leave a comment.

CherylAnn Maldon M. 
Rating:
3.0

Customer did not leave a comment.

Karen J. 
Rating:
5.0

Customer did not leave a comment.

Camrin P. 
Rating:
5.0

Rex's Auto as a uhaul dealer is a great experience and an awesome help

Lisa O. 
Rating:
4.0

Customer did not leave a comment.

cathy M. 
Rating:
5.0

Ralph went above and beyond to help our family move smooth, especially with the holiday season in the middle of all of it. Will recommend this location to all of our family and friends!

Randel E. 
Rating:
5.0

Ralph has been fantastic to work with. He has gone above and beyond for me. Thank you! More companies need people like him

LESANN Y. 
Rating:
5.0

Great guy and great working with me

Lisa O. 
Rating:
5.0

Absolutely a life saver, would definitely recommend this location to all family and friends! Quick, helpful, and friendly customer service. - Wouldnt change a thing about this location!!!

Randel E. 
Rating:
5.0

The gentleman at this location was extremely helpful. Helped me get the truck and trailer parked in the proper place.

John M. 
Rating:
5.0

Very friendly.

John M. 
Rating:
5.0

Customer did not leave a comment.

Erika M. 
Rating:
5.0

The best Uhaul location I have ever dealt with..

tim R. 
Rating:
5.0

Customer did not leave a comment.

Kristi D. 
Rating:
4.0

Customer did not leave a comment.

Ronald N. 
Rating:
5.0

Customer service was my best experience, specially Lisa, the store representative

Mauricio S. 
Rating:
4.0

Customer did not leave a comment.

EDWARD M. 
Rating:
4.0

Customer did not leave a comment.

Debra E. 
Rating:
5.0

This is the second time I've used Rex's, he is simply amazing! Great customer service! I highly recommend him!!!!

LISA M. 
Rating:
5.0

Rex's Auto Sales is the place to rent UHAUL! They are extremely friendly and very helpful. My experience with them rates 110%!

CHRIS T. 
Rating:
5.0

Excellent customer service!

jim S. 
Rating:
5.0

Customer did not leave a comment.

Kevin O. 
Rating:
5.0

Very Friendly and helpful would definitely recommend to go there.

Jessica D. 
Rating:
5.0

Customer did not leave a comment.

terry F. 
Rating:
5.0

Customer did not leave a comment.

JIM S. 
Rating:
5.0

Great customer service!

Lisa M. 
Rating:
5.0

Customer did not leave a comment.

robert J. 
Rating:
5.0

Outstanding Service as always!!!!!!!!!!!!!!!!!!!!!!!

tim R. 
Rating:
4.0

My only issue was that there wasnt very much room for me to drop off my trailer

Jonathan L. 
Rating:
5.0

Outstanding Service!!!! Great to do business with!!! Ralph did an excellent job and was very friendly and helpful!!! Would do business with these guys again!!!

tim R. 
Rating:
5.0

Customer did not leave a comment.

Rhonda H. 
Rating:
4.0

Customer did not leave a comment.

Shenae G. 
Rating:
5.0

Ralph is the greatest human being to ever bless this planet and you do not pay him enough. 618 pride!!! Thanks for the wonderful service :)

pauline C. 
Rating:
4.0

Customer did not leave a comment.

Rocky H. 
Rating:
4.0

Customer did not leave a comment.

Donna S. 
Rating:
5.0

EXCELLENT!!! EXCELLENT!!!! EXCELLENT!!!!!! MY UHAUL RENTAL EXPERIENCE WAS PERFECT!!! VERY PROFESSIONAL COURTEOUS AND HELPFUL... RALPH DID A GREAT JOB TAKING CARE OF US AND WE WON'T HESITATE TO USE UHAUL AGAIN!!! THNK YOU!!!!

yvonne W. 
Rating:
5.0

I had a bad experience with Budget, but this shop and U-Haul and this location treated me like royalty and acted as if they genuinely appreciated my business. Great experience.

Rick S. 
Rating:
5.0

Customer did not leave a comment.

Shataria T. 
Rating:
4.0

Customer did not leave a comment.

James B. 
Rating:
3.0

Location was OK, but not the one I reserved online. Also, computer glitches caused a small additional charge. That should have been eaten by U-Haul, not charged to the customer.

Kevin C. 
Rating:
3.0

Customer did not leave a comment.

Jeff S. 
Rating:
5.0

Very customer friendly staff would definitely recommend!!

Ashlee O. 
Rating:
5.0

Customer did not leave a comment.

andy P. 
Rating:
5.0

Customer did not leave a comment.

viacheslav C. 
Rating:
4.0

Neg - Didn't have blankets in stock Pos - professional and polite - After 8 in of rain over a 7-day period, our UHaul truck was stuck the day of pick up. These guys were awesome getting it unstuck and me and my family on our way.

DOUG S. 
Rating:
5.0

Customer did not leave a comment.

Jason L. 
Rating:
5.0

NOTHING!!! Our experience was absolutely wonderful!!! Great customer service!!!! Ralph did an excellent job helping us with our rental!!! Will use Uhaul again!!!! Thank You!!!!

lawrence R. 
Rating:
5.0

Excellent Service

laura S. 
Rating:
5.0

It smelt like smoke when we got it but other than that the gas mileage was surprisingly good and everything went smooth. Great customer service.

Heather H. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

Customer did not leave a comment.

Benjie B. 
Rating:
5.0

Very helpful great customer service

James C. 
Rating:
5.0

Customer did not leave a comment.

lori S. 
Rating:
1.0

I dropped the equipment after hours. They did not have anywhere to park equipment on their property. All the equipment was parked on a side street or in a homes yard. I called the next day to make sure they checked the trailer in and the guy said he didn't know and hung up on me. I paid cash so I need my deposit paid back to me but couldn't get them in the phone to make sure when I could come by to pick it up. Very poor customer service.

cliff E. 
Rating:
5.0

Customer did not leave a comment.

Susan J. 
Rating:
3.0

Customer did not leave a comment.

Shane W. 
Rating:
4.0

Customer did not leave a comment.

Kurt L. 
Rating:
5.0

Customer did not leave a comment.

Isabelle E. 
Rating:
5.0

Only real complaint us that the lock for the rear door did not work, so I had to go buy one.

Chalor T. 
Rating:
3.0

A used car lot with tight maneuvering to return the car hauler.

Robert S. 
Rating:
5.0

Thank you so very much for the use of your service, well be using you again sometime,, thanks

Mary G. 
No reviews have been submitted for this location.

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