Customer Reviews for Right Time Home Furnishings
(U-Haul Neighborhood Dealer)

201 reviews

107 Kings Bay Rd   Kingsland, GA 31548

(912) 576-1310

Location Hours

  • Mon-Sat: 10 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(912) 576-1310

107 Kings Bay Rd
Kingsland, GA 31548

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

First of all Jessie is rude and unhelpful he runs the Uhaul service like a bill collector, I'll never use this location again. I have been grossly over charged for foolishness and haven't heard a word from my first complaint.

Yulander L. 
Rating:
5.0

Customer did not leave a comment.

Catherine C. 
Rating:
5.0

The verification process should be completed prior to pick-up. It was extremely frustrating because the process took much longer than quoted.

Tashiime K. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

NA

Jeffrey T. 
Rating:
2.0

This was not my original location for the pick up. It was ArnoldZzz Furniture Storein Saint Marys, GA. Even though I arrived well before their closing time (2+ hours), no one was there! Lights were on, open sign on but no one was there and no one answered the phone! Called U-Haul and they sent me to the Kings Bay location. The gentleman there helped with the reservation but couldn't help connect the trailer because he had to stay inside in case the phone rang! Luckily I knew how to do connect the trailer. Also, on my reservation I declined the insurance. The guy at Kings Bay charged me insurance. He removed the charge when I brought it up. So not a good experience.

William M. 
Rating:
4.0

Customer did not leave a comment.

CHARLES H. 
Rating:
4.0

Customer did not leave a comment.

RUFUS M. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

Edward G. 
Rating:
4.0

Very smooth

John W. 
Rating:
3.0

Customer did not leave a comment.

CLELL R. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

No problem there

wayne C. 
Rating:
3.0

The worst UHaul truck I've every rented. Sounded like the engine was going to fall out on the ground any minute. The brakes made the worse noise I have ever heard. Not sure this was a safe vehicle to be renting out. I think it may be time to retire this one!

sally S. 
Rating:
5.0

Customer did not leave a comment.

RICHARD J. 
Rating:
5.0

Very helpful, supportive in the return process.

James Y. 
Rating:
5.0

Customer did not leave a comment.

SUSAN W. 
Rating:
4.0

Customer did not leave a comment.

James Y. 
Rating:
4.0

Customer did not leave a comment.

Raymond P. 
Rating:
5.0

Customer did not leave a comment.

Dexter L. 
Rating:
1.0

Customer did not leave a comment.

John Y. 
Rating:
3.0

Ould not get military discount. Person was not knowledgeable at all

Matthew E. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

Michelle M. 
Rating:
5.0

Friendly, helpful staff. The young gentleman set me up, and made sure everything was connected properly. I definitely recommend this location.

Davelyn B. 
Rating:
3.0

My location was changed AFTER my scheduled pickup time

Philip K. 
Rating:
5.0

Customer did not leave a comment.

Timeka K. 
Rating:
2.0

I sat in Uhaul for over an hour for them to figure out what my balance was. For some reason my balance was $423. Then it went down to $176. I dont understand such a discrepancy. But....... I paid and I will not return to this location

Rayaltor F. 
Rating:
5.0

Good experience all around .

Anita W. 
Rating:
5.0

Drop off was super easy and quick. Everyone was super friendly

Lex N. 
Rating:
5.0

Customer did not leave a comment.

Anna T. 
Rating:
5.0

Quick, no hassle experience.

Samuel J. 
Rating:
5.0

Customer did not leave a comment.

Billy R. 
Rating:
5.0

We didn't get the furniture pads we had reserved we did mobile pickup and didn't have time to wait until they opened. U-haul Customer service was great! They directed us to a location close to where we were loading the truck to pick up pads and they worked out the details. Great job!

Billy R. 
Rating:
5.0

It great

PATRICK H. 
Rating:
5.0

Customer did not leave a comment.

Melody L. 
Rating:
4.0

.79 cents a mile is a bit ridiculous in my opinion. The IRS rate is significantly less. Seems very unnecessary.

Justin B. 
Rating:
4.0

The gentleman that helped us was very polite and helpful. Only complaint was that the connection to the car was ripped so we had to go buy one so the lights on the trailer worked.

Delia C. 
Rating:
5.0

Customer did not leave a comment.

Matthew K. 
Rating:
5.0

Customer did not leave a comment.

LINH H. 
Rating:
5.0

The lady that helped us at check in was fantastic. great personality, friendly and professional. The young man that checked us in was also the same.

Stephen W. 
Rating:
3.0

Location basically asked me to drop the trailer and leave. I asked about a receipt, and they said I would get an email or text. I had to call the next spray and found out they never checked me in.

Stephen C. 
Rating:
5.0

Customer did not leave a comment.

Caroline N. 
Rating:
5.0

Great service professionals

Karreem B. 
Rating:
5.0

Customer did not leave a comment.

CAROLINE N. 
Rating:
5.0

Customer did not leave a comment.

Nicole J. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
5.0

Great staff, will definitely use again for rental equipment.

ROBERT D. 
Rating:
5.0

Very professional!

James G. 
Rating:
5.0

Very friendly staff, very clean location and was instantly helped.

THOMAS N. 
Rating:
5.0

Keep doing what you're doing.

FREDERICK H. 
Rating:
4.0

The tie down straps were so rusted that it made it really difficult to operate the vehicle tie downs.

Chris P. 
Rating:
2.0

I am so disappointed. Will not be using uhaul services anymore. I was lied to and over charged

Shaun S. 
Rating:
5.0

Customer did not leave a comment.

SCOTT P. 
Rating:
4.0

Perform or have someone perform vehicle and equipment checks more often. The passenger side wheel of the tow dolly came off just as I reached my destination. I was lucky not to have been in a serious accident.

Kenneth T. 
Rating:
3.0

Gas level was lower than representative said and he did not do inspection

Herbert B. 
Rating:
5.0

Everything was great

Terry R. 
Rating:
3.0

Customer did not leave a comment.

Jordan R. 
Rating:
5.0

Quick and getting the job done .

KRASSIMIR D. 
Rating:
4.0

Customer did not leave a comment.

Daniel L. 
Rating:
4.0

Personable and prompt staff and checkout. No hidden surprises.

Woody T. 
Rating:
5.0

Customer did not leave a comment.

Violaelizabeth C. 
Rating:
3.0

Customer did not leave a comment.

Vernon F. 
Rating:
4.0

Customer did not leave a comment.

Ed S. 
Rating:
5.0

Everything was fine the truck was clean and ready to use easy pick up easy return friendly staff great job

Thomas P. 
Rating:
3.0

Customer did not leave a comment.

BRANDON G. 
Rating:
5.0

Make certain that the process is easy

Johnnie Louis J. 
Rating:
5.0

The truck was very clean when i picked it up...When i dropped it off it wouldn't let me log into the website to return my key. But other than that, it was great.

Janet P. 
Rating:
5.0

I was not able to return the equipment online. I was able to park the truck and put keys in return lock box but when I went online it said it cannot confirm my location so I had to call customer service. Other than that, everything was fine.

Cory K. 
Rating:
5.0

Customer did not leave a comment.

Casey M. 
Rating:
5.0

Customer did not leave a comment.

Robert W. 
Rating:
5.0

Customer did not leave a comment.

MEGAN W. 
Rating:
5.0

Customer did not leave a comment.

Nellie N. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

Jesse H. 
Rating:
5.0

Very nice staff

Kevin G. 
Rating:
5.0

Customer did not leave a comment.

Irene G. 
Rating:
5.0

Customer did not leave a comment.

Minisha W. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey J. 
Rating:
4.0

Brakes did not work on the trailer and one of the tires was bald

Jerry T. 
Rating:
5.0

Customer did not leave a comment.

Kimberly R. 
Rating:
5.0

Customer did not leave a comment.

Michael E. 
Rating:
5.0

Customer did not leave a comment.

Rod N. 
Rating:
5.0

U-Haul really needs to put a way to lock trailers to vehicles. It's good that the trailer itself locks but all someone has to do is pull it off the vehicle and take it with all if your stuff. My husband could easily pick the smaller trailer up and put it on my vehicle while full. My cousin and myself did the same thing with it full on the way back (and we aren't very big women).

Jacqueline B. 
Rating:
5.0

Customer did not leave a comment.

Roger H. 
Rating:
5.0

Customer did not leave a comment.

Rebecca W. 
Rating:
5.0

Customer did not leave a comment.

Misti K. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Keith J. 
Rating:
5.0

Customer did not leave a comment.

Thomas F. 
Rating:
5.0

Customer did not leave a comment.

Steven R. 
Rating:
4.0

Customer did not leave a comment.

louise C. 
Rating:
5.0

I didn't have any issues. Both gentlemen that was present were friendly & helpful.

Tiffany H. 
Rating:
5.0

Customer did not leave a comment.

LAURA H. 
Rating:
5.0

Customer did not leave a comment.

Anthony T. 
Rating:
5.0

Customer did not leave a comment.

Ashley B. 
Rating:
5.0

Customer did not leave a comment.

Brandon M. 
Rating:
5.0

I was annoyed at the drive to drop it off. While dropping it off, I lost my hearing aid and the young people helped me look for it without asking. I found that very gratifying.

Victoria H. 
No reviews have been submitted for this location.

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