Told they not employees of u haul don't understand how fuel is monitored by 3k miles away and employees don't know anything. WowGlenn S.
Customer Reviews for RightSpace Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Mary V.
The customer service at Right Wat Storage is always spot on....great job guys!! The first good experience was renting my storage unit and the second was renting a U-Haul from them.Jenifer K.
Customer did not leave a comment.Roger R.
Doors had to be slammed hard to shut otherwise a warning message appeared to shut the doors.RALPH M.
Customer did not leave a comment.robert D.
This location was great! Our original reservation was at js landscaping in Queencreek Arizona but the owner was not present nor would they answer the phone. Hands down the worst experience until we got ahold of uhaul and they sent us to this location.Russell C.
Customer did not leave a comment.Sergio O.
I was a bit disappointed that the info says they are open until a certain time but they were closed. The unit was in the parking lot and easily accessible, however, when I was needing a truck with a ramp, I had nobody to talk to to see about a bigger unit to upgrade to. So I made due with what I had. The app and talking to live people just made it not the best experience.Don B.
Customer did not leave a comment.Pamela R.
Customer did not leave a comment.Dr. Tiffany J.
Office worker was very helpful and understanding. Service with a SMILE is always appreciated.Laura H.
Customer did not leave a comment.Matthew M.
The return was easy and representative was friendly and helpful.Sandeep R.
Customer did not leave a comment.David M.
Laticia was great, very professional and knowledgeableGeorge D.
Morgan was super helpful. Greatly appreciated!MARK G.
Customer did not leave a comment.REGAN R.
Customer did not leave a comment.jack S.
Customer did not leave a comment.Allen S.
Thanks and will use this site again.Bradley G.
Customer did not leave a comment.Kenneth O.
No blankets that were ordered. Had to drive to two other locations much farther away to get them. Original pickup time by phone not available. Went to a bunch of trouble to set that up in advance. Not a great experience overall.Donald S.
The lady at the front office was very rude and disrespectful to my father and to me and when we were trying to ask for clarification she snap on my dad and accused him of cursing and being rude which was total bull. I had a horrible experience and I believe that customer service should be great quality and this lady lacked all the positive qualities. Unsatisfied customerMabel E.
Can't comment on much about this location other than it was supposed to open at 8:30 but when I got there a sign said that no one would be there till nine. Employee did come out side and let me know where I can park the van and where to drop the keys but can't comment on the facilities. Everything worked out fine thoughtTravis J.
Customer did not leave a comment.Lenoard J.
Customer did not leave a comment.Karen J.
Customer did not leave a comment.patricia Q.
I was given a 9am drop off time . I got to the location by 9am but no one was available to attend to me and could not drop the key to the vehicle. I waited till 9.43am and finally looke through the front glass and doscovered there was someone inside qho refused to come to the door to attend to me . She then pointed to the small space by the side of the door for me to drop the key without speaking to me or confirming what I wanted. This is not a good way to treat customers. Give customers more Choi for where to drop off.Akin A.
Customer did not leave a comment.clinton C.
Better customer service. The representatives didn't seem too customer-oriented.Tim C.
Best in the business! ThanksDavid Y.
Customer did not leave a comment.Stephen D.
Customer did not leave a comment.Amy M.
Waited in line 20 minutes then when I finally got a truck the battery was dead. The same thing happened to another person there to pick up his truck so we helped each other get the trucks running with our own vehicles. I will not rent from U-Haul again.DON T.
Customer did not leave a comment.robert S.
Need a larger parking lot for personal vehicles. Trucks are available during the week. The location has no U-haul logos or advertising on the premises. Saw the truck and took a chance.LAWRANCE J.
Customer did not leave a comment.BOB S.
Make sure you have more moving blanketsdale F.
The location I rented from was great, after having two severe issues with contacting uhaul directly. I'd recommend renting from Right Space anytime, but I'd strongly suggest you just go in there since the uhaul website and phone reps really screwed things up.Brandye R.
Customer did not leave a comment.Lois C.
I was quoted a free upgrade on phone. 10' truck for price of van. Was charged 79Â¢ per mile instead of 59Â¢ per mile. Emailed twice. Still no response.BLANCA C.
Customer did not leave a comment.BRENDA E.
Customer did not leave a comment.thomas D.
Customer did not leave a comment.Ed K.
Great customer service.ERIC F.
Customer did not leave a comment.Jake L.
Customer did not leave a comment.Alexander B.
Brakes very squeaky on unit we rented. Other than that everything was great.Jayson D.
Everything was great. Storage packing materials and truck in one spot. Great staffEric F.
Great Customer service at this location and drop off location in North Las Vegasurica P.
Customer did not leave a comment.Mark M.
Customer did not leave a comment.John S.
Customer did not leave a comment.roseanne D.
Awesome experience! Thank you!john O.
I love the 24 he pickup. The late evening pickup worked out great with my work schedule.Shelia G.
Customer did not leave a comment.Laurie R.
Great staff.David K.
Clean storage location.Charlene T.
Customer did not leave a comment.Jeremy W.
Customer did not leave a comment.ROBERT L.
I think you have it nailed. Samantha was great and waited for me to get there at the last minute. It would have backed me up considerably if I would have had to wait until the following day. Thank you sooo much!!!!!!LUIS A.
Customer did not leave a comment.John H.
Nice, quick experience.Anna V.
Customer did not leave a comment.JARROD C.
RHE WORST EXPERIENCE EVER RUDE SERVICE HAD TO WAIT 5 hours for a tech to fix an and I quote " an improper maintenance vechile that shouldn't be driven" Filthy vehicle Less than half a tank of gas Had to go to chevron to clean windshield so I could see Told not my problem and when I walked in upset she made the situation WORSE hence why I was upset So with the video I took of the ex uhaul etc showing me what was totally wrong with the vehicle and the pictures of the condition of the vehicle I am now going to the news channel tomorrow where I have an appointment to tell them this HORRIBLE experience and the mishandling from the rental place and your corporate officealan B.
Customer did not leave a comment.Robert C.
Samantha was very helpful and considerate. She saved us from having to return to Tucson which would have taken at least four extra hours. She worked with Katie in Tucson location to work out the return. Thank you very much. Ron FoleyRon F.
Customer did not leave a comment.Hamda A.
Customer did not leave a comment.Sky K.
Customer did not leave a comment.Laurie B.
The truck we rented had salt and empty cups in it. We need to sweep it out prior to using it. In the cab of the truck, there were empty water bottles. Clearly, it was not a deal breaker, but an annoyance.Tammy S.
Jennifer was extremely helpful. There was a glitch but she fixed it immediately. Thank you!Jodie S.
Customer did not leave a comment.John O.
The man who check me out was very friendly and made me feel welcome. He made my experience all the more better.SILVA W.
The truck I rented smelled like throw up and unfortunately the I had to drive this uhaul for two and a half days like this spraying febreeze the whole time the smell was pretty unbearable really disappointed. I should not have had to pay full price for this experienceGERARDO A.
Customer did not leave a comment.david R.
To make sure that drop off site is closer to where they are movingCassandra M.
Customer did not leave a comment.JOEL S.
Customer did not leave a comment.ANTHONY T.
Customer did not leave a comment.MARY H.
Customer did not leave a comment.Sandi B.
Great customer service!Adrianna S.
Customer did not leave a comment.gordon F.
The trucks need to be cleaner when renting!Paulette C.
Nothing!! It was outstanding!!!!Dennis B.
There was cigarette ashes in the ashtrayKELLY C.
Customer did not leave a comment.larry L.
Easy day of moving thanks to Uhaul!Earl M.
Almost no decent access or parking! What's the deal with a truck / trailer rental service having NO parking available for the items they are renting and/or their customers?STEVE C.
Nothing, everything was great!BILLIE R.
Customer did not leave a comment.TAMATHA W.
Customer did not leave a comment.Clementina H.
I booked a truck for 19.99 a 15 foot one when I arrived they didn't have it so she told me to go 15 miles to get one I refused told her I wanted the 20 foot for price of 15 foot she agreed, now I'm being charged for a 20 footDANIELLE V.
Customer did not leave a comment.STACY N.
The person who help me did not know what he was doing. Did not give me the contract. Was very confused. Did not explain that there was time of day involved in returning the truck. Train your help.Charles W.
Great location! Very friendly staff.Victoria H.
Customer did not leave a comment.DEBI N.