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Leah S.
Customer Reviews for Ringgold View Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The only problem was it had a flat tire on the back passenger side. Roadside Assistants came out and fixed it.
Deborah H.It was a mess to have access to the truck. I requested different tools and blankets. None was in the truck. The drop off location was closed with a chain so no access. Just a shame. Very very bad service.
Fabrice S.This location has very limited hours, which I was aware of. I chose this location for convenience. The U-haul system changed my reservation to a truck to a truck share 24/7. Seeing this I went to pick up the truck prior to the locations opening time. This location is not set up for automated pickup. When I called the U-haul customer service line they stated that my truck was not available early because the dealer had not gotten the truck ready. This is untrue. Also, I was not notified that i could not pick up the truck early. If your system is going to automatically change a reservation to make it more convenient it needs to be programmed properly. Very displeased with this waste of my time and the less than empathetic attitude of the customer service people. The staff at Ringgold View Storage were apologetic and pleasant.
TRACY ALFRED A.Excellent and very friendly.
Phillip D.Original reservation was in Dalton at Whaley's towing (reservation 27603391). Nobady was there and we were put on hold with both u-haul and Whaleys when we tried to make contact. Looked up Ringold view storage and made an online reservation. Ringold view saved the day, but Whaleys sucks.
THOMAS K.I was incredibly impressed with the service I was given at both pick up and drop off. I will definitely use U-haul and particularly this location again if the need ever arises. Thank you so much for making me a customer for life.
AMOS L.The lady that runs the office is the nicest, friendliest person you could ever meet. She took care of us in a short amount of time, and we were on our way!!! Great location.
Debra S.The place was closed. The phone number was for the storage not the uhaul. The owner finally did call. Didn't tell me I had to check out on line and said she had nothing to do with getting reimbursed for the Lyft we had to take. She said she would look up the reservation and call back. Never heard back from her.
Heather H.They charged 28 for gas when we dropped off and we put the same amount of gas in it that was in it when we picked it up the truck was not full when we picked it up
Donald C.The customer service person was very nice!
Rob D.For drop off I was greeted by a worker I was doing self checkout and she offered assistance if I needed it
James H.