Customer Reviews for Rock Solid Auto Repair
(U-Haul Neighborhood Dealer)

14 reviews

102 Bear Creek Rd   New Braunfels, TX 78130

(830) 608-9641

Location Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(830) 608-9641

102 Bear Creek Rd
New Braunfels, TX 78130

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat-Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

I walked out of their office smelling like a smokers ash tray. GPS took me down the wrong road. Their large dogs were barking at every move I made. The location was a dump, I did not want to sit anywhere or be in there for any time. They young guy who checked me in was great and very professional, but the other two that were there didn't even give me a glance.

James T. 
Rating:
5.0

Customer did not leave a comment.

joann S. 
Rating:
5.0

Customer did not leave a comment.

YEMAYA B. 
Rating:
1.0

Sunday we went to the closest uhaul dealer to drop off the truck and were told we couldn't do that and had to backtrack to another site further away. There, the video does not make it clear that you have to be on site to self-check in, and also didn't say the picture uploads had to be on your app which would not download at the site. So all the requested pictures were taken and we went home again to download the app to complete the check in only to be told we weren't in the assigned location!!! AGAIN, we returned to the dealer and finally were able to get it done!

DIANE LOU F. 
Rating:
5.0

Great people

JOHN H. 
Rating:
5.0

Very friendly and informative staff. A pleasure to do business with.

Robert W. 
Rating:
5.0

Great friendly helpful people

JOHN H. 
Rating:
4.0

Customer did not leave a comment.

STEVEN W. 
Rating:
5.0

Very nice and friendly

DARREL H. 
Rating:
3.0

Customer did not leave a comment.

Juan M G. 
Rating:
1.0

The person at this designated location wanted to refuse the truck

Marti N. 
Rating:
1.0

Very rundown and customer service terrible!

Richard N. 
Rating:
2.0

There was less than a quarter tank of gas in the truck and no blankets like i ordered.

Wesley O. 
Rating:
3.0

Truck was not checked in immediately after return and uhaul billed us for four additional days. This was corrected after two phone calls to customer service.

CHARLES R. 
No reviews have been submitted for this location.

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