Customer Reviews for RPM Auto Service
(U-Haul Neighborhood Dealer)

29 reviews

1916 Armour Rd   North Kansas City, MO 64116
(Next to the McDonalds)

(816) 256-3149

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(816) 256-3149

1916 Armour Rd
North Kansas City, MO 64116
(Next to the McDonalds)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very helpful and friendly. They go out of their way for their customers. I lost my phone and it was found in the truck by the next customer. He turned it in and they took the time to come to me and return it. I will suggest them to friends and I will use them again. So glad I found honest, caring folks who give great customer service.

VERONICA H. 
Rating:
2.0

Nearly impossible to find and harder to find a place to park. Even Google took me around it twice before I finally saw the sign Employers were nice and friendly.

Keith L. 
Rating:
5.0

The service I received was amazing! They helped me figure out which size truck I needed and the check out process was quick and easy. Very friendly and knowledgeable people, highly recommend!

LINDSAY F. 
Rating:
5.0

Have a sign or something that makes reference to U-haul. It was a little confusing at first figuring out where to go. The service was excellent.

Joel O. 
Rating:
4.0

Customer did not leave a comment.

Joshua D. 
Rating:
4.0

Nothing. Did excellent work very very knowledgeable

Robert S. 
Rating:
5.0

Customer did not leave a comment.

JAMES W. 
Rating:
5.0

Customer did not leave a comment.

TERRY H. 
Rating:
5.0

Customer did not leave a comment.

ARRON Z. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Thomas W. 
Rating:
5.0

Very nice employee. Went above expectations to seek me out as she was leaving for the day.

Chris B. 
Rating:
5.0

Customer did not leave a comment.

Lacey S. 
Rating:
5.0

Great service!

CHRIS KINDT S. 
Rating:
1.0

I payed for a uhaul for 24 hours and returned it the same day that it was payed for. I had to hook the uhaul to the truck by myself with no assistance at all. I was charged for 2 days despite returning the uhaul less than the 24 hour deadline. I explained to an agent that I was overcharged and was told that I had to pay the price for 2 days in a very unprofessional and stubborn manner. I would not like to be sent to this location again.

Adnan P. 
Rating:
4.0

A better customer friendly Wi-Fi service

RUSSELL P. 
Rating:
5.0

This was a GREAT experience with the folks at RPM!!!!

GREGORY L. 
Rating:
3.0

Need to be reimbursed for not having all the required equipment

David W. 
Rating:
5.0

Came in on Sunday needing a truck and the employee met me at the truck in the lot. It was his day off but it was no problem to him at all. 5 stars⭐️⭐️⭐️⭐️⭐️

STEVEN S. 
Rating:
5.0

Not one thing.

Micheal S. 
Rating:
5.0

Nothing to improve. I had an issue with an app after having shown up (late) like ten minutes before they closed. The person at the desk had me sorted in a few minutes, and the drop-off process was about as easy as it gets. Thank you!

Eric D. 
Rating:
5.0

Went well.

Richard P. 
Rating:
5.0

The place was easy to access, very friendly, and the truck was the best I've ever rented. And very affordable. Next time I need equipment I will be returning to this location.

James F. 
Rating:
3.0

Customer did not leave a comment.

Anthony S. 
Rating:
5.0

Customer did not leave a comment.

James O. 
Rating:
5.0

Customer did not leave a comment.

William M. 
Rating:
5.0

Great customer service. Very easy pickup and drop off process. Much quicker than some all Uhaul pickup locations.

Shannon W. 
Rating:
5.0

Everything was great!

Chanda O. 
Rating:
5.0

Easy drop off. Was there for 5 minutes and staff member was extremely polite.

JONATHAN W. 
No reviews have been submitted for this location.

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