Customer Reviews for Savannahs Instant Auto Tag Services

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Savannahs Instant Auto Tag Services

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Jo Ann W. on

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This is a user friendly location.

ben m. on

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Best experience I have had with uhual is at Savannah’s.

ROBERT M. on

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ashley w. on

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annie h. on

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Javonna H. on

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Tell people about the hold on there account not only how much to rent and tell people the documents they’ll need before hand. Make instructions clear

Yolanda W. on

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Robert B. on

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Do not charge the insurance fee when the customer has their own

Charles F. on

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Excellent experience!! The owner met me there an hour and a half earlier than the store opened because I needed the trailer at 8 am. The trailer itself was perfectly clean and in great shape. I hooked the trailer up and the lights didn't work. She patiently waited with me while I was troubleshooting. Finally when I couldn't figure it out, she walked me down to her mechanic friend (who was as equally nice and helpful) at the opposite corner, and he was able to help me.

Kristina H. on

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Kenya K. on

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Everyone was very nice and friendly keep up the good job.

Franklin S. on

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Rerental discounts to start.

maria H. on

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Yolanda was very knowledgeable, pleasant, and accommodating. I would definitely rent from this site again.

Terrill H. on

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william d. on

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mike r. on

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Morgan H. on

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This location manager was very helpful. I was very unhappy about being moved around to different locations to get my truck. This caused me unnecessary cab fees and lost time. I don't recommend uhaul to friends for this reason.

Kamran S. on

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Made the reservation online, got the confirmation about the 'PREFERRED' pickup location. Drove 2.5 hours to get to the location just to find out that 'PREFERRED' location just means that it was bullshit and you have to go 5 miles (25 min drive time) to another pick up location. The first location confirmed that there was a truck available before we left. Once we got to the second location they refused to give us the truck but gave another location to go pick up the truck. At that point I was boiling with anger, I called uhaul customer service and finally I was able to talk to a 'MANAGER'. Not really sure who made him the 'MANAGER' he was rude, unprofessional, loud, argumentative and had no experience how to talk to a frustrated customer who was 3 hours away from home and not knew what to do with the situation. In pas 20 years I have used uhaul in numerous states and multiple locations, never have I ever had this experience in my life with uhaul. Please stop conning people by giving them 'PREFERRED' location, that is extremely mean and unprofessional thing to do. I thought that was my pick up location not knowing that it was a language meant to engage people and when they get there its a switch and bait situation. Not really sure If i will be using uhaul in future, i will also tell people how i was treated by the uhaul staff. Second location: Sign was not visible from the road, the place itself looks like a jail, had to drive down the block to pick up the truck.

eric n. on

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Billy G. on

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My main issue with renting from this location was the fact that I requested a furniture dolly on my reservation and I wasn’t told they didn’t have one until I picked up the truck which left me trying to find one at the last minute, nor did this location sell locks to lock the back of the truck. In addition to that upon receiving the truck I was advised that it had less than a quarter tank of gas so she was kind enough to give me a $15 credit but now before getting on the road I need to make an additional stop to fill up the rental truck. This is my 4th time renting a Uhaul and I never received a truck or van with less than a quarter tank of gas. My suggestion would be to simply rent the trucks out of a full tank or at least close to it.

Kerri T. on

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Patrick K. on

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I was unhappy with being sent to this location, far from my hotel and storage unit. The people were perfectly friendly and accommodating however.

michael d. on

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darrell o. on

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Very very very outstanding customer service rendered.

matthew m. on

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Loretta P. on

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It's a lot I .My experience Was not good .The location was switched .I ended up with a truck then was not the size I wanted ..Am I Time was inconvenienced For over an hour .I used a lot of time gathering equipment to accomplish my mission I was very upset .

tyler g. on

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russell k. on

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Ronnette G. on

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kareem h. on

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Gladys Beadle C. on

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Very friendly and customer-service oriented.

Michael W. on

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I did not use this location, but, rather, U-Haul Moving and Storage of Overbrook. They were great. Why would U-haul ask me to rat a location that I did not use? Speaks once again to the weakness of your computer systems.

alexia h. on

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Everyone @ Savanahs Instant Auto Tag Services are always extremely professional , and pleasant to me that's ; why I use them whenever I need a UHual .

ELISA M. on

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The trucks are parked in a muddy area, and it rained the previous day, so the truck and the equipment had mud on them. However, I would like to commend the owners, who were able to get us the equipment and fix the issues that the Uhaul customer phone (dis)service had created. The personnel at that location was very professional and helpful, the customer phone (dis)service has been a never ending nightmare that created a convoluted mess at every single step of the process. We were not even able to use the free storage offer due to the inability of Uhaul's phone customer (dis)service to successfully book a facility! And they did not cancel orders that I asked to cancel weeks in advance! Simpy OUTRAGIOUS!

Martizea R. on

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The assistant who took care of me was great...

Liu C. on

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Stephen S. on

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John K. on

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Was unsure of location the key for the back padlock. That would be helpful, especially if we held it overnight. Otherwise, very friendly service.

Bobbie C. on

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